Hi again,
Just to summarise, my partner and I have several credit accounts which were running fine until early this year when I was on unpaid maternity leave (a financial plan for that period failed due to unforeseen circumstances shall we say!). My Shop Direct Additions account was transferred to Very in January - I logged into my Additions account every month and was redirected to Very and, believing both accounts had been merged, paid the due payment. It wasn't until around May (after numerous letters and phone calls) that I was told I hadn't made any payments to the Very account for months. Offered payments which were declined by Shop Direct as they said they had passed the account on and advised to wait to hear from them but didn't hear from them until October!! Anyway, other debts became a struggle but we managed to negotiate reduced payments with most - but Amex passed the account to AIC who were unhelpful to say the least, and J D Williams passed that account to Reliable who wanted payment in full or to go through a DMP via a company they recommended .......... and who charged megabucks and no doubt made them some commission. These are the companies I sent CCA requests to and the details are as follows:
Just to summarise, my partner and I have several credit accounts which were running fine until early this year when I was on unpaid maternity leave (a financial plan for that period failed due to unforeseen circumstances shall we say!). My Shop Direct Additions account was transferred to Very in January - I logged into my Additions account every month and was redirected to Very and, believing both accounts had been merged, paid the due payment. It wasn't until around May (after numerous letters and phone calls) that I was told I hadn't made any payments to the Very account for months. Offered payments which were declined by Shop Direct as they said they had passed the account on and advised to wait to hear from them but didn't hear from them until October!! Anyway, other debts became a struggle but we managed to negotiate reduced payments with most - but Amex passed the account to AIC who were unhelpful to say the least, and J D Williams passed that account to Reliable who wanted payment in full or to go through a DMP via a company they recommended .......... and who charged megabucks and no doubt made them some commission. These are the companies I sent CCA requests to and the details are as follows:
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