[size=5]I have transferred all this from 'Bankruptcy and Living with it' however my last post is all that i need an answer from, the rest was just for history.
HI NID,
I have followed you from money saving expert .......
I have had a Bank of Scotland credit card since 1993 which I have defaulted on in 2009 with a balance of £6500, I requested my CCA to which they sent a copy of my application form, I have sent the CCA Query letter advising this is unenforceable, still awaiting a response however I am being harassed by IQOR, they are being heavy handed on the phone I told them this was in dispute with BofS but they said I had to submit disputes to them as they had taken over the debt or they would take legal action, I hung up on them, how do I deal with them or do I send the template letter saying 'I DO NOT ACKNOWLEDGE ANY DEBT TO YOUR COMPANY OR ANY COMPANY YOU CLAIM TO REPRESENT' and request they send me the CCA
Any help would be appreciated.
You send this to IQQR: http://www.forum.bankruptcyandlivingwit ... 4462#p4462
And stop speaking to people on the phone - write ONLY! You need to read up on UE before proceeding, me thinks you may be getting slightly confused here......
--------------------------------------------------------------------------------
Never-in-Doubt is a member of this forum's moderator team. If you spot abuse of these forums or an issue that needs addressing, then please PM me.
Thanks for this, I had been following the steps on Money Saving Expert, I sent the initial letters to BofS when they were chasing payment, during this time they then passed on to IQOR, I will send the above letter, do you know the address for IQOR as they have only sent me a text or called me, they have never sent me a letter.
Sorry this is all new to me - what is UE???
Hiya
Ok well technically IQOR have not done anything, if they have not written so do not send that template after all.... wait til they write to you! A text etc does not constitute harassment nor legal ownership of debt. If they call, simply say wrong number and hang up.
Their site is here: http://www.irmc.co.uk/ BUT it does not work properly, or their main site is here: http://www.iqor.com/ which does work ok! They call themselves iQor Recovery Services Ltd (in the UK)and their address/number is below for you:
33-34, Winckley Square, Preston, Lancashire PR1 3JJ - Tel: 01772 832188
UE = UnEnforceability!
_________________
--------------------------------------------------------------------------------
Never-in-Doubt is a member of this forum's moderator team. If you spot abuse of these forums or an issue that needs addressing, then please PM me.
Hi NID
Thanks for your previous advice
On Monday i received a letter from IQOR and sent viewtopic.php?p=4462#p4462 they have also been leaving voice mails on my home number every day
I sent the following letter to BofS viewtopic.php?p=4436#p4436 which relates to being sent a copy application form.
Today i received the following response
'Thank you for you letter dated 2nd August 2010 regarding the credit agreement. I am sorry that you have found cause for complaint and i appreciate you taking the time to bring the matter to our attention.
You recently received a copy of our complaints leaflet which gives details of our commitment to resolve your complaint quickly and simply.
At the momen we are unable to trace the reconstituted version of the executed agreement and are therefore not in a position to provide a copy at this time. However, we did provide a copy fo the signed application form and current terms and conditions. We are satisfied the terms and conditions of the agreement were on the reverse of the application for, therefore you had sight of these details when you signed and accepted the terms.
The regulations define what is required of a "copy". Whilst regulation 3 provides "every copy" of an executed agreement...... shall be a true copy". Regulation 3(2) (b) provides that a copy can omit any signature box, signature or date of signature.
As we have been unable to provide the original terms and conditions we will not seek to enforce the agreement as defined by the case of McGiffick v RBS. However, even if an agreement is unenforceable, the contract still has legal effect and is not void, the lender is merely prevented from seeking an enforcement order from the court.
I note from your letter you were also disputing liability for this account but have given no basis for this dispute. As we have provided a copy of your signed agreement and you have not disputed the fact you had the benefit of the agreement, we do not see on what basis you are disputing liability. We will continue with our normal collections and credit reference reporting activities.
Please be advised that in view of the above i am unable to agree with your complaint.
Also enclosed was a copy of the application form and FOS details.'
What do I do next, any help would be greatly appreciated.
Thanks in advance.
NID once again thanks for your advice, I have today posted this letter to BofS recorded delivery.
Could you confirm if the BofS is able to place a 'Default' on my credit file as this account is unenforceable due to missing information in there part?
Or should I now move to the stage of requesting a copy of my credit file and following the 'Default Removal Letter Template' process.
Also is there anything else i should do with IQOR, should they now return this account to BoS as uncollectable?
send this back: http://www.forum.bankruptcyandlivingwit ... 4474#p4474
_________________
--------------------------------------------------------------------------------
Never-in-Doubt is a member of this forum's moderator team. If you spot abuse of these forums or an issue that needs addressing, then please PM me.
Hiya
when you look at unenforceability you get a default - you cannot have it removed, you know this...? I always say it and make people aware that defaults will not be removed as the McGuffick case allows for them to be added, basically you're stuck with that! I'd not worry about a default - that is the last thing to worry about (it will be gone after 6yrs)..... when you chase UE I want people to get defaulted cos this means the lender will sell the debt to a Debt Collection Agency and if they push hard enough, it is easier to settle for like 10-20% of debt value.
make sense?
Never-in-Doubt is a member of this forum's moderator team. If you spot abuse of these forums or an issue that needs addressing, then please PM me.
Thanks for this NID so basically I sit tight for the next move of BofS.
This is the only thing I have defaulted on, I am being made redundant and would not have the cash to pay this off so this was my only option.
Will this default mean I will not be able to get any credit until the 6 years has passed or just not with BofS or any associated companies.
Yes the default will affect you, unfortunately - however if its your only debt then consider other options......
_________________
--------------------------------------------------------------------------------
Never-in-Doubt is a member of this forum's moderator team. If you spot abuse of these forums or an issue that needs addressing, then please PM me.
Hi NID,
I have followed the above steps and today received the following letter from BofS
' I acknowledge receipt of your letter dated 20th August 2010.
I refer to my letter dated 18th August 2010 (posted above) and confirm that this represents the Bank's final response and regrettably having re-considered all aspects of your complaint there is nothing further i can add.
The Halifax will not enter into any further correspondance regarding this matter and as we have been unable to reach a mutual agreement, you could now refer your concerns to the FOS.'
I am still receiving daily calls although not speaking to them i am either hanging up or letting the answer machine pick it up from IQOR even after sending viewtopic.php?p=4462#p4462
Will i send to IQOR viewtopic.php?p=5765#p5765 and viewtopic.php?p=5769#p5769 as the letter they sent said it may need to send someone to my door and that is something i don't want
Your help is greatly appreciated.
Thanks in advance.
HI NID,
I have followed you from money saving expert .......
I have had a Bank of Scotland credit card since 1993 which I have defaulted on in 2009 with a balance of £6500, I requested my CCA to which they sent a copy of my application form, I have sent the CCA Query letter advising this is unenforceable, still awaiting a response however I am being harassed by IQOR, they are being heavy handed on the phone I told them this was in dispute with BofS but they said I had to submit disputes to them as they had taken over the debt or they would take legal action, I hung up on them, how do I deal with them or do I send the template letter saying 'I DO NOT ACKNOWLEDGE ANY DEBT TO YOUR COMPANY OR ANY COMPANY YOU CLAIM TO REPRESENT' and request they send me the CCA
Any help would be appreciated.
You send this to IQQR: http://www.forum.bankruptcyandlivingwit ... 4462#p4462
And stop speaking to people on the phone - write ONLY! You need to read up on UE before proceeding, me thinks you may be getting slightly confused here......
--------------------------------------------------------------------------------
Never-in-Doubt is a member of this forum's moderator team. If you spot abuse of these forums or an issue that needs addressing, then please PM me.
Thanks for this, I had been following the steps on Money Saving Expert, I sent the initial letters to BofS when they were chasing payment, during this time they then passed on to IQOR, I will send the above letter, do you know the address for IQOR as they have only sent me a text or called me, they have never sent me a letter.
Sorry this is all new to me - what is UE???
Hiya
Ok well technically IQOR have not done anything, if they have not written so do not send that template after all.... wait til they write to you! A text etc does not constitute harassment nor legal ownership of debt. If they call, simply say wrong number and hang up.
Their site is here: http://www.irmc.co.uk/ BUT it does not work properly, or their main site is here: http://www.iqor.com/ which does work ok! They call themselves iQor Recovery Services Ltd (in the UK)and their address/number is below for you:
33-34, Winckley Square, Preston, Lancashire PR1 3JJ - Tel: 01772 832188
UE = UnEnforceability!
_________________
--------------------------------------------------------------------------------
Never-in-Doubt is a member of this forum's moderator team. If you spot abuse of these forums or an issue that needs addressing, then please PM me.
Hi NID
Thanks for your previous advice
On Monday i received a letter from IQOR and sent viewtopic.php?p=4462#p4462 they have also been leaving voice mails on my home number every day
I sent the following letter to BofS viewtopic.php?p=4436#p4436 which relates to being sent a copy application form.
Today i received the following response
'Thank you for you letter dated 2nd August 2010 regarding the credit agreement. I am sorry that you have found cause for complaint and i appreciate you taking the time to bring the matter to our attention.
You recently received a copy of our complaints leaflet which gives details of our commitment to resolve your complaint quickly and simply.
At the momen we are unable to trace the reconstituted version of the executed agreement and are therefore not in a position to provide a copy at this time. However, we did provide a copy fo the signed application form and current terms and conditions. We are satisfied the terms and conditions of the agreement were on the reverse of the application for, therefore you had sight of these details when you signed and accepted the terms.
The regulations define what is required of a "copy". Whilst regulation 3 provides "every copy" of an executed agreement...... shall be a true copy". Regulation 3(2) (b) provides that a copy can omit any signature box, signature or date of signature.
As we have been unable to provide the original terms and conditions we will not seek to enforce the agreement as defined by the case of McGiffick v RBS. However, even if an agreement is unenforceable, the contract still has legal effect and is not void, the lender is merely prevented from seeking an enforcement order from the court.
I note from your letter you were also disputing liability for this account but have given no basis for this dispute. As we have provided a copy of your signed agreement and you have not disputed the fact you had the benefit of the agreement, we do not see on what basis you are disputing liability. We will continue with our normal collections and credit reference reporting activities.
Please be advised that in view of the above i am unable to agree with your complaint.
Also enclosed was a copy of the application form and FOS details.'
What do I do next, any help would be greatly appreciated.
Thanks in advance.
NID once again thanks for your advice, I have today posted this letter to BofS recorded delivery.
Could you confirm if the BofS is able to place a 'Default' on my credit file as this account is unenforceable due to missing information in there part?
Or should I now move to the stage of requesting a copy of my credit file and following the 'Default Removal Letter Template' process.
Also is there anything else i should do with IQOR, should they now return this account to BoS as uncollectable?
send this back: http://www.forum.bankruptcyandlivingwit ... 4474#p4474
_________________
--------------------------------------------------------------------------------
Never-in-Doubt is a member of this forum's moderator team. If you spot abuse of these forums or an issue that needs addressing, then please PM me.
Hiya
when you look at unenforceability you get a default - you cannot have it removed, you know this...? I always say it and make people aware that defaults will not be removed as the McGuffick case allows for them to be added, basically you're stuck with that! I'd not worry about a default - that is the last thing to worry about (it will be gone after 6yrs)..... when you chase UE I want people to get defaulted cos this means the lender will sell the debt to a Debt Collection Agency and if they push hard enough, it is easier to settle for like 10-20% of debt value.
make sense?
Never-in-Doubt is a member of this forum's moderator team. If you spot abuse of these forums or an issue that needs addressing, then please PM me.
Thanks for this NID so basically I sit tight for the next move of BofS.
This is the only thing I have defaulted on, I am being made redundant and would not have the cash to pay this off so this was my only option.
Will this default mean I will not be able to get any credit until the 6 years has passed or just not with BofS or any associated companies.
Yes the default will affect you, unfortunately - however if its your only debt then consider other options......
_________________
--------------------------------------------------------------------------------
Never-in-Doubt is a member of this forum's moderator team. If you spot abuse of these forums or an issue that needs addressing, then please PM me.
Hi NID,
I have followed the above steps and today received the following letter from BofS
' I acknowledge receipt of your letter dated 20th August 2010.
I refer to my letter dated 18th August 2010 (posted above) and confirm that this represents the Bank's final response and regrettably having re-considered all aspects of your complaint there is nothing further i can add.
The Halifax will not enter into any further correspondance regarding this matter and as we have been unable to reach a mutual agreement, you could now refer your concerns to the FOS.'
I am still receiving daily calls although not speaking to them i am either hanging up or letting the answer machine pick it up from IQOR even after sending viewtopic.php?p=4462#p4462
Will i send to IQOR viewtopic.php?p=5765#p5765 and viewtopic.php?p=5769#p5769 as the letter they sent said it may need to send someone to my door and that is something i don't want
Your help is greatly appreciated.
Thanks in advance.
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