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  • Arrow Global - MBNA

    I wasn't really sure what title to give this new thread as so many DCA's have had a go!

    Long story short, this is my OH's CC which was originally with MBNA from around 20 years ago. Major reduction of income in 2009, offer made using CCCS dept remedy templates but they rejected the reduced offer of payment and tried to get him to sign up to a new deal which would have ended up with a debt of £11k turning into repayments totalling £14k!

    In early 2010 the unenforcability route was then taken and after over 6 months, MBNA wrote confirming that they were unable to comply with the CCA request and would not issue court proceedings for as long as this situation continued. But they considered the debt still payable and would continue to request payment and report to the CRA's.

    Several DCA's have written, including MHA,AIC,Fredrickson's and Rockwell and in January 2012 MBNA sent a letter to advise that the debt had been sold to Arrow Global. Arrow have never written and the last letter we sent in April 12 was to Rockwell in the shape of P1's CPUTR request, to which they responded stating they would seek further information from their client.

    Today he has had a letter from Drydens/Fairfax, requesting proposals for repayment within 10 days, otherwise they have instructions to issue legal proceedings etc.

    I've found the template letter on here and will be posting it to them in the morning. I will update here as and when.

  • #2
    Re: Arrow Global - MBNA

    Hi Flowerpower, yes that's the template I have used thanks, so will see what reaction it gets (if any).

    This CC was originally with Beneficial and went to HFC before MBNA took over, I've got one too but am not being bothered by anyone at the moment!

    Thank you for the links, I'll have a read.

    Comment


    • #3
      Re: Arrow Global - MBNA

      Letter from Drydens today, they have forwarded the correspondence to their client and confirm that any action is now on hold!

      Cheers everyone

      Comment


      • #4
        Re: Arrow Global - MBNA

        Originally posted by marypoppins View Post
        Letter from Drydens today, they have forwarded the correspondence to their client and confirm that any action is now on hold!
        Snap ! That's exactly what happened to me last week It seems that once Arrow run out of DCAs to hound you they pass the account to solicitors to pile on the pressure

        I expect that "on hold" will be for a very long time - like forever

        Comment


        • #5
          Re: Arrow Global - MBNA

          Hi planB, So I guess it's not a good idea to hold my breath waiting?

          Comment


          • #6
            MBNA - Arrow Global

            Hi, has anyone had a letter from Arrow Global like this?

            Dear Mr.....

            Here at Arrow Global, we sometimes like to work with organisations who offer products and services that we think may help you to repay your debt.
            We want to give you the opportunity to opt out of receiving information about our products or services from Arrow Global and/or our partner organisations in the future. To opt out of out of any future offers please detach and return the slip below in the pre-paid envelope within the next 14 days.
            Your account is currently being managed by Drydens Fairfax Solicitors on our behalf and you should direct all queries, correspondence and payments to them.

            I am guessing that this may be a ploy to get confirmation that my OH is at the address if the slip is returned, but it doesn't ask for a signature, just states name and a reference number.

            We haven't heard from Drydens since October 2012 and we responded to them at that point with a CCA request and they replied that they had forwarded the correspondence to their client. Therefore the matter is currently on hold and no action will be taken.

            At the same time in Oct 12, MBNA wrote confirming that they were unable to comply with the s78 request and as long as this continues, they would not issue any court proceedings. However the debt remained payable etc.

            Comment


            • #7
              Re: MBNA - Arrow Global

              Had exactly the same this morning. Went in the burning bin.
              I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

              If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

              Comment


              • #8
                Re: MBNA - Arrow Global

                I'm feeling left out... Arrow Global bought my mbna but I haven't had a letter.?
                Let your smile change the world but don't let the world change your smile


                I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

                If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

                Comment


                • #9
                  Re: MBNA - Arrow Global

                  Mr D got one, mailshot thingy wanting a return, so a sly way of confirming addresses? cheeky blighters, that may actually be against marketing association rules.......................if they use the confirmed addresses for anything nefarious

                  Comment


                  • #10
                    Re: MBNA - Arrow Global

                    Originally posted by marypoppins View Post
                    To opt out of out of any future offers please detach and return the slip below in the pre-paid envelope within the next 14 days.
                    I think you have to "opt in" not "opt out" if they want to share your information with a third party

                    You may have "opted in" when you signed (or not) the original credit agreement but they haven't got that have they (by their own admission) which could be why they are seeking your permission now

                    Comment


                    • #11
                      Re: MBNA - Arrow Global

                      Thanks everyone, I don't think we will be losing any sleep over this one!

                      Comment


                      • #12
                        Re: MBNA - Arrow Global

                        I wont be with mine!
                        I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

                        If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

                        Comment


                        • #13
                          Re: MBNA - Arrow Global

                          Neither will I...if I get one!
                          Let your smile change the world but don't let the world change your smile


                          I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

                          If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

                          Comment


                          • #14
                            Re: MBNA - Arrow Global

                            I've had one too, I was really touched that they want to help me......

                            Comment


                            • #15
                              Re: MBNA - Arrow Global

                              Originally posted by alland View Post
                              I've had one too, I was really touched that they want to help me......
                              Now I'm feeling even more left out
                              Let your smile change the world but don't let the world change your smile


                              I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

                              If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

                              Comment

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