Originally posted by mrs_m
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Just cease repayments - then wait til they write to you - so long as you kept proof of that letter they wrote you last year you're fine, they are in default meaning they cannot enforce the debt, and as for spending the £1 on the account - tut tut, they've messed up ooopsy!!
Just stop paying and see what develops, obviously you cannot be speaking to them on the phone either - you need to ignore them totally, post details of any letters they send up here - keep us updated yea?
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