Hopefully someone can offer some advice .
I had a loan thru EGG .4 years ago i contacted them to say that due to the credit crunch business was going from bad to worst and that i may be in a position that i would struggle to pay the monthly amount .
I was told that in order to alter the monthly amount i would first have to miss a number of payments and default on the agreement only then would they put me in touch with their debt management department.
This is what happend and i now have a default showing on my credit file .
The debt was sold on to Global arrow /RMA but the monthly reduced amount stayed the same .
the more i think about this the more annoyed i get but what i need to know is if the ombudsman would look favouriably on getting this removed as i was proactive did all the contact your lender stuff and still ended up with a default .
any advice would be appriciated
I had a loan thru EGG .4 years ago i contacted them to say that due to the credit crunch business was going from bad to worst and that i may be in a position that i would struggle to pay the monthly amount .
I was told that in order to alter the monthly amount i would first have to miss a number of payments and default on the agreement only then would they put me in touch with their debt management department.
This is what happend and i now have a default showing on my credit file .
The debt was sold on to Global arrow /RMA but the monthly reduced amount stayed the same .
the more i think about this the more annoyed i get but what i need to know is if the ombudsman would look favouriably on getting this removed as i was proactive did all the contact your lender stuff and still ended up with a default .
any advice would be appriciated
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