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  • #1

    Rockwells

    Niddy has kindly offered advice and suggested I start a diary on this one.

    It's an old MBNA account and it's been shuffled around various lowlifes ending up with this bunch. They've written a few times and I've sent a request for the original agreement.

    They sent a one pager photocopied from landscae to portrait making it hard to read but it appears to be genuine.

    When they sent the copy they asked for paymeny or financial details within 30 days. They must have set a reminder because exactly 30 days later, just after 8 am they're ringing my house phone and my mobile with automated announcements. Both phones have now been set to drop calls from the number as I'm not going to discuss this on the phone.

    The agreement was taken out in 2005, defaulted in 2009.

    Not a huge amount of money involved but having recently paid out a reasonable amount I haven't got the wherewithal to pay them off.

    Has anyone else had any dealings with them?

    Ta for any asisstance that you can give.
    Tags: act, action, advice, agency, arrow, arrow global, boss, calls, cca, con, dca, debt, defaulted, email, financial, fine, friday, fun, game, harassed, legal, letter, letters, managers, mbna, missing, mobile, money, niddy, ons, pay, phone, phone calls, phones, poor, recovery, rockwell, students, template, template letter, templates, thank you, unenforceability, website, weekend, work
  • #2
    Re: Rockwells

    Originally posted by Trumpet View Post
    It's an old MBNA account and it's been shuffled around various lowlifes ending up with this bunch. They've written a few times and I've sent a request for the original agreement.

    They sent a one pager photocopied from landscae to portrait making it hard to read but it appears to be genuine.
    Who owns your account? Is it still MBNA? Sorry to sound so stupid but I think Rockwells are only a DCA not a debt purchaser. I may be wrong.

    Have you sent any letter to Rockwells since you received their reply to your s.78 request over a month ago?

    Comment

    • #3
      Re: Rockwells

      Originally posted by planB View Post
      Who owns your account?
      I'm guessing by the letter it's now with Arrow Global.

      Originally posted by planB View Post
      Have you sent any letter to Rockwells since you received their reply to your s.78 request over a month ago?
      Nope, Niddy said that there were no real terms and they weren't linked and advised me to sit tight and await their next missive. Judging by the enthusiasm on the phone calls I won't have to wait long...

      Comment

      • #4
        Re: Rockwells

        ...And they've now decided to follow up. Coincidentally it's a Friday!

        Today's letter says they're concerned it's unresolved. (Poor loves).

        If they don't hear from me or receieve token payment within 14 days the account may be passed to their specialist recovery agents who, on this occasion, are Fenton Cooper to assess further recovery options.

        However, all is not gloom and doom - they have extended a "SPECIAL OFFER - SETTLE AT A REDUCED AMOUNT" to me. It must be important because it's all in upper case.

        They hint at a 'significantly reduced amount' if I'd care to call them up and take advantage of this offer. Lucky, lucky me!

        So, apart from not calling them up, what should I do?

        Comment

        • #5
          Re: Rockwells

          You're fine to ignore them for now, when they next write then send off one of our new templates - found here (link will go live over this weekend)

          --> http://www.all-about-debt.co.uk/inde...escribed-terms

          I'm the forum administrator and I look after the theme & features, our volunteers & users and also look after any complaints or Data Protection queries that pass through the forum or main website. I am extremely busy so if you do contact me or need a reply to a forum post then use the email or PM features offered because I do miss things and get tied up for days at a time!

          If you spot any spammers, AE's, abusive or libellous posts or anything else that just doesn't feel right then please report them to me as soon as you spot them at: webmaster@all-about-debt.co.uk

          Comment

          • #6
            Re: Rockwells

            Very many thanks Niddy. Will do...

            Comment

            • #7
              Re: Rockwells

              Templates are live now
              I'm the forum administrator and I look after the theme & features, our volunteers & users and also look after any complaints or Data Protection queries that pass through the forum or main website. I am extremely busy so if you do contact me or need a reply to a forum post then use the email or PM features offered because I do miss things and get tied up for days at a time!

              If you spot any spammers, AE's, abusive or libellous posts or anything else that just doesn't feel right then please report them to me as soon as you spot them at: webmaster@all-about-debt.co.uk

              Comment

              • #8
                Re: Rockwells

                Says I'm not authorised to view that resource

                Comment

                • #9
                  Re: Rockwells

                  Register mate.

                  -> http://forums.all-about-debt.co.uk/s...bsite-Live-Now!
                  I'm the forum administrator and I look after the theme & features, our volunteers & users and also look after any complaints or Data Protection queries that pass through the forum or main website. I am extremely busy so if you do contact me or need a reply to a forum post then use the email or PM features offered because I do miss things and get tied up for days at a time!

                  If you spot any spammers, AE's, abusive or libellous posts or anything else that just doesn't feel right then please report them to me as soon as you spot them at: webmaster@all-about-debt.co.uk

                  Comment

                  • #10
                    Re: Rockwells

                    D'oh! Sorry. Too hasty!

                    Comment

                    • #11
                      Re: Rockwells

                      Click confirmation email & we'll give you access mate.
                      I'm the forum administrator and I look after the theme & features, our volunteers & users and also look after any complaints or Data Protection queries that pass through the forum or main website. I am extremely busy so if you do contact me or need a reply to a forum post then use the email or PM features offered because I do miss things and get tied up for days at a time!

                      If you spot any spammers, AE's, abusive or libellous posts or anything else that just doesn't feel right then please report them to me as soon as you spot them at: webmaster@all-about-debt.co.uk

                      Comment

                      • #12
                        Re: Rockwells

                        I think I've done it all - cheers!

                        Comment

                        • #13
                          Re: Rockwells

                          Then you should get the template
                          I'm the forum administrator and I look after the theme & features, our volunteers & users and also look after any complaints or Data Protection queries that pass through the forum or main website. I am extremely busy so if you do contact me or need a reply to a forum post then use the email or PM features offered because I do miss things and get tied up for days at a time!

                          If you spot any spammers, AE's, abusive or libellous posts or anything else that just doesn't feel right then please report them to me as soon as you spot them at: webmaster@all-about-debt.co.uk

                          Comment

                          • #14
                            Re: Rockwells

                            Indeed I can - thanks again.

                            Comment

                            • #15
                              Re: Rockwells

                              Have now got a letter (Notice of Recovery Action) for assessment and recovery action with instructions to: "Read carefully, follow the instructions and reply immediately." Cheeky buggers!

                              Just for clarity, do I send the letter to them or to Rockwells? (Even though they're presumably one and the same...)

                              Comment

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