Hi all
just feel like a rant
july last year, barclyshark assigned my debt to Csl, I asked why as all payments were up todate, but all they said was 'because we can'
set up payment with Csl, nov/dec 2010 they started sending letters saying payments were missing, threats of doorstep visits court action ect, ect, 3-4 calls a day, but my phone blocks the no. so not bothered
snotty letter sent to them and Barks, about their behaviour, and pointing out that payment must have been received as the amount showing was reducing in line with the payments being made,
reply from Barks = 'so what'
reply from csl, 'you have not paid your account....'
jan bought a truecall and started logging all calls
letter sent to TS & OFT, complaint accepted.
letter sent to csl saying i had made a complaint and wanted all calls to stop.
letters stoped, still 3 calls a day.
by the end of may they had called me 272 times
did a printout and posted it off to csl wit a letter warning of court action for harassment if they continued,
I received a letter of apology, saying my number had been removed from their files, and that the calls were in reguard to my account, but not what for.
all has been quiet
wrote to them in aug to say i was out of work and they would have to have payments reduced,
letter back 2nd sept, to say they would be happy with the reduced payments and the breakdown worked out that it would take 53 years to pay off( i will be 110)
last week I noticed an unrecognised no, on truecall, YES, it was CSL,
yesterday I received a missive from (no) power2contact, telling me that ' because you have not made payment to our client(selves) they will be calling on me, some time between 9am-8pm mon - fri or 9-12 sat.
but the amount they say they want me to pay is minus the payments i have made, so it is all up todate
I feel a letter to OFT is about to be sent, along with one that will tell csl that if they continue with this stupidity i will not pay anything, ang ask the FO to send in the accountants as some one is buggering up the paperwork
rant over, for now, NW
just feel like a rant
july last year, barclyshark assigned my debt to Csl, I asked why as all payments were up todate, but all they said was 'because we can'
set up payment with Csl, nov/dec 2010 they started sending letters saying payments were missing, threats of doorstep visits court action ect, ect, 3-4 calls a day, but my phone blocks the no. so not bothered
snotty letter sent to them and Barks, about their behaviour, and pointing out that payment must have been received as the amount showing was reducing in line with the payments being made,
reply from Barks = 'so what'
reply from csl, 'you have not paid your account....'
jan bought a truecall and started logging all calls
letter sent to TS & OFT, complaint accepted.
letter sent to csl saying i had made a complaint and wanted all calls to stop.
letters stoped, still 3 calls a day.
by the end of may they had called me 272 times
did a printout and posted it off to csl wit a letter warning of court action for harassment if they continued,
I received a letter of apology, saying my number had been removed from their files, and that the calls were in reguard to my account, but not what for.
all has been quiet
wrote to them in aug to say i was out of work and they would have to have payments reduced,
letter back 2nd sept, to say they would be happy with the reduced payments and the breakdown worked out that it would take 53 years to pay off( i will be 110)
last week I noticed an unrecognised no, on truecall, YES, it was CSL,
yesterday I received a missive from (no) power2contact, telling me that ' because you have not made payment to our client(selves) they will be calling on me, some time between 9am-8pm mon - fri or 9-12 sat.
but the amount they say they want me to pay is minus the payments i have made, so it is all up todate
I feel a letter to OFT is about to be sent, along with one that will tell csl that if they continue with this stupidity i will not pay anything, ang ask the FO to send in the accountants as some one is buggering up the paperwork
rant over, for now, NW
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