Anyone with Npower?

[Angelic]

I got a phone call today from Npower - After a 35 min call I agreed to switch from Socttish Hydro but I've never dealt with anyone except the Hydro.

I've been looking for complaints from customers about Npower but can't find anything recent (there are a few from 2008) so I was wondering if anyone was with them and if so, what are they like?

[swanfan]

Re: Anyone with Npower?

No personal experience of Npower but have a look at this--> http://www.which.co.uk/news/2011/01/...panies-242012/

[Angelic]

Re: Anyone with Npower?

They give you a 14 day cooling off period...think I've cooled off already!

Thanks Swanny!

[diddlydee]

Re: Anyone with Npower?

Personally was with Eon and now with Scottish Power, both given me no problems.

Npower I would personally avoid like the plague, even if they could cut my bills in half, I would never use them (I worked for them a while back in customer services - and my experiences put me off forever!)

Whoever you choose to go with, don't forget to check if you can get cashback via a cashback site (such as Top Cashback). It takes a while to go through, sometimes around three months or more, but you can get quite a few quid back, which is always a nice bonus!

Diddly

[Angelic]

Re: Anyone with Npower?

I've definitely cooled off now...Thanks Diddles!!

[philnicandamy]

Re: Anyone with Npower?

I'd agree...we switched from scottish power to Npower had NO end of trouble with em & half the time 90% of the bills were always wrong

we switched back once we moved to scottish power again..and fingers crossed no problems YET (in over 3yrs)

[Angelic]

Re: Anyone with Npower?

I phoned today to cancel...the woman said that the correct department hasn't been passed my details as yet but had done some kind of cancellation note anyway!

[LooLoo]

Re: Anyone with Npower?

Sorry just seen this as not been around

DON'T GO WITH N POWER!

The ex changed to them some time back, and all was going ok ish then they put my monthly DD up to I think something like £120 for gas and £100 for elec - i told them this was too much and it was only because of the winter months etc... and lo and behold come the summer i was in hundreds of pounds of credit with them but he refused to change my DD.

I had terrible trouble getting the money back that they had in credit so finally decided to change so now with British Gas and even after my winter readings i pay £55 for gas and £30 for electric.

so for me N power is a big big NO NO

x

[5corpio]

Re: Anyone with Npower?

Britons face jump in energy bills, Bank of England warns

Britons face massive rises in their gas and electricity bills, the Bank of England warned as it laid out its latest forecasts for inflation.

The Bank's projections for the economy assume that between the coming July and March next year the UK will see a 15pc rise in domestic gas prices and a 10pc rise in domestic electricity prices.

Just three months ago, the Bank was only expecting a 5pc increase for households' gas prices to come in.......More on All About Forums News:

A Mention about SSE Utilities as well:

Energy firm guilty of mis-selling to doorstep customers

Scottish & Southern Energy (SSE), has been found guilty of tricking people into switching from their existing energy firms.

SSE's sales agents had used misleading sales scripts when talking to people on their doorsteps, between September 2008 and July 2009. It had claimed they were paying too much to their current suppliers when this was not the case......More on All About Forum News:

[Angelic]

Re: Anyone with Npower?

Just what I need...

[swanfan]

Re: Anyone with Npower?

Oh that's just great ain't it.

What next, petrol prices to rise.

[Angelic]

Re: Anyone with Npower?

Oh that's just great ain't it.

What next, petrol prices to rise.

Maybe!!

[Angelic]

Re: Anyone with Npower?

I'm about to unleash the fury on Npower...wish them luck!!

[swanfan]

Re: Anyone with Npower?

I'm about to unleash the fury on Npower...wish them luck!!

They'll be learning some new words.

[IF]

Re: Anyone with Npower?

They certainly will Swanny