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  • 5corpio
    started a blog post British Gas prepayment top-ups hit by IT fault

    British Gas prepayment top-ups hit by IT fault

    Customers have been struggling to top up their pay-as-you-go energy meters owing to a fault at British Gas. Those on prepayment meters have been unable to pay via the supplier's website and app. The company - the largest supplier in the UK - has apologised, said the app had now been fixed, and is encouraging...
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  • 5corpio
    started a blog post British Gas loses 340,000 more accounts

    British Gas loses 340,000 more accounts

    British Gas lost 340,000 customer accounts in the UK in the first half of this year, the chief executive of the firm's parent company has told the BBC. The lost accounts represent about 270,000 customers. However, Centrica chief Iain Conn said the rate of customer losses had halved since last year and...
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  • 5corpio
    started a blog post British Gas investigated over switching fees

    British Gas investigated over switching fees

    British Gas is to be investigated by energy regulator Ofgem for potentially overcharging customers who wanted to switch to other providers. Those planning a switch before a fixed-term deal expires can do so for free for up to 49 days before the deal ends. But Ofgem is to examine allegations that British...
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  • BuntyBearFace
    started a topic British Gas: default from 2007

    British Gas: default from 2007

    Hi

    After many years of terrible credit I FINALLY had an excellent credit score. All my defaults had dropped off as I had an excellent score.... until

    background: I moved out of a jointly rented flat when I split up with an ex boyfriend, in 2007. As far as I was aware, all bills...
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  • smub
    started a topic Too late to stop British gas late payment marker?

    Too late to stop British gas late payment marker?

    ...
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  • Jumie
    started a topic Default with British gas

    Default with British gas

    Help!

    I took some time off work and I've been traveling for the past 2 years now.

    I recently lost my mum last year and Our house is mortgaged. As the administrator, I have started probate proceedings and was planning to get it transferred to my name but got decline for...
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  • The great smart meter rip-off: Energy giants will use devices to DOUBLE the cost......

    The great smart meter rip-off: Energy giants will use devices to DOUBLE the cost......

    This is a duplicate of the Blog Entry made on: 18th November 2015 09:44
    ........of power when you need it most


    • Digital smart meters rolled out as an energy-saving measur
    ...
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  • AAD News Feed
    started a topic E.On to pay £7m for smart meter failure

    E.On to pay £7m for smart meter failure

    E.On to pay £7m for smart meter failure

    This is a duplicate of the Blog Entry made on: 9th November 2015 13:12
    Ofgem has ordered "Big Six" energy supplier E.On to pay £7m for failing to supply its business customers with energy-efficient smart meters. The energy regulator
    ...
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  • British Gas customers have their personal details posted online

    British Gas customers have their personal details posted online

    This is a duplicate of the Blog Entry made on: 29th October 2015 18:40
    in third major data scandal in a week


    • British Gas says 2,200 customers email addresses and passwords leaked
    • Hackers have
    ...
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  • British Gas criticised over 5% cut to gas bills

    British Gas criticised over 5% cut to gas bills

    This is a duplicate of the Blog Entry made on 15th July 2015 16:19.

    *British Gas has been criticised, despite announcing a 5% cut in gas bills, which will save the average customer £35 a year. * It is the second gas...
    ...
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  • British Gas - Buchanan Clark & Wells

    We have an outstanding amount (less than 160) to BG that I've been paying off at £20+ a week. After BG failed to call us back as agreed my wife spoke to a manager who apologised and put our account on hold for 40 days as they can see the regular payments, that actually exceed the amount BG wanted to...
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  • AAD News Feed
    started a topic British Gas to cut gas prices by 5%

    British Gas to cut gas prices by 5%

    British Gas to cut gas prices by 5%

    This is a duplicate of the Blog Entry made on 19th January 2015 19:49.

    British Gas - the UK's biggest domestic energy supplier - is to cut gas prices by 5% on 27 February. The supplier, part of the Centrica group, said...

    Click...
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  • Tintingirl
    started a topic CCJ help

    CCJ help

    Hi, a friend received a CCJ claim form from Npower which he sent back with his budget, prepared by Stepchange and showing he could afford just nominal payments (£5) on a £572 debt.

    He did not receive a court date.

    Today he received a judgement dated 5th December. The...
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  • pompeyfaith
    started a topic British Gas homecare 200 and Boiler Grants

    British Gas homecare 200 and Boiler Grants

    I am a British Gas dual fuel customer plus have there homecare 200 insurance for servicing and repair of central heating now I have called the engineers out no less than 6 times in 6 months due to low pressure and leaks.

    The boiler is 8 yrs old and coming too the end of its life due to...
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  • Laurajemac
    started a topic British Gas making me Ill please help

    British Gas making me Ill please help

    Hi everyone, I'm new so hopefully this is ok. British gas are seriously affecting my life and making me very ill so I hope someone can help.
    In June 2010 I opened accounts for both gas and electric with BG and paid monthly by dd for both with no missed payments and problems at all. When we moved...
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