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British Gas prepayment top-ups hit by IT fault
Customers have been struggling to top up their pay-as-you-go energy meters owing to a fault at British Gas. Those on prepayment meters have been unable to pay via the supplier's website and app. The company - the largest supplier in the UK - has apologised, said the app had now been fixed, and is encouraging...
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British Gas loses 340,000 more accounts
British Gas lost 340,000 customer accounts in the UK in the first half of this year, the chief executive of the firm's parent company has told the BBC. The lost accounts represent about 270,000 customers. However, Centrica chief Iain Conn said the rate of customer losses had halved since last year and...
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British Gas investigated over switching fees
British Gas is to be investigated by energy regulator Ofgem for potentially overcharging customers who wanted to switch to other providers. Those planning a switch before a fixed-term deal expires can do so for free for up to 49 days before the deal ends. But Ofgem is to examine allegations that British...
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British Gas: default from 2007
Hi
After many years of terrible credit I FINALLY had an excellent credit score. All my defaults had dropped off as I had an excellent score.... until
background: I moved out of a jointly rented flat when I split up with an ex boyfriend, in 2007. As far as I was aware, all bills...
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Default with British gas
Help!
I took some time off work and I've been traveling for the past 2 years now.
I recently lost my mum last year and Our house is mortgaged. As the administrator, I have started probate proceedings and was planning to get it transferred to my name but got decline for...
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The great smart meter rip-off: Energy giants will use devices to DOUBLE the cost......
The great smart meter rip-off: Energy giants will use devices to DOUBLE the cost......
This is a duplicate of the Blog Entry made on: 18th November 2015 09:44
........of power when you need it most...
- Digital smart meters rolled out as an energy-saving measur
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E.On to pay £7m for smart meter failure
E.On to pay £7m for smart meter failure
This is a duplicate of the Blog Entry made on: 9th November 2015 13:12
Ofgem has ordered "Big Six" energy supplier E.On to pay £7m for failing to supply its business customers with energy-efficient smart meters. The energy regulator...
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British Gas customers have their personal details posted online
British Gas customers have their personal details posted online
This is a duplicate of the Blog Entry made on: 29th October 2015 18:40
in third major data scandal in a week...
- British Gas says 2,200 customers email addresses and passwords leaked
- Hackers have
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British Gas criticised over 5% cut to gas bills
British Gas criticised over 5% cut to gas bills
This is a duplicate of the Blog Entry made on 15th July 2015 16:19.
*British Gas has been criticised, despite announcing a 5% cut in gas bills, which will save the average customer £35 a year. * It is the second gas...
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British Gas - Buchanan Clark & Wells
We have an outstanding amount (less than 160) to BG that I've been paying off at £20+ a week. After BG failed to call us back as agreed my wife spoke to a manager who apologised and put our account on hold for 40 days as they can see the regular payments, that actually exceed the amount BG wanted to...
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British Gas to cut gas prices by 5%
British Gas to cut gas prices by 5%
This is a duplicate of the Blog Entry made on 19th January 2015 19:49.
British Gas - the UK's biggest domestic energy supplier - is to cut gas prices by 5% on 27 February. The supplier, part of the Centrica group, said...
Click...
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CCJ help
Hi, a friend received a CCJ claim form from Npower which he sent back with his budget, prepared by Stepchange and showing he could afford just nominal payments (£5) on a £572 debt.
He did not receive a court date.
Today he received a judgement dated 5th December. The...
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British Gas homecare 200 and Boiler Grants
I am a British Gas dual fuel customer plus have there homecare 200 insurance for servicing and repair of central heating now I have called the engineers out no less than 6 times in 6 months due to low pressure and leaks.
The boiler is 8 yrs old and coming too the end of its life due to...
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British Gas making me Ill please help
Hi everyone, I'm new so hopefully this is ok. British gas are seriously affecting my life and making me very ill so I hope someone can help.
In June 2010 I opened accounts for both gas and electric with BG and paid monthly by dd for both with no missed payments and problems at all. When we moved...