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Energy customers hit with backdated bills
When Clare Crisp received an email from her energy provider, Shell Energy last November, she was shocked and confused. Her direct debit had been nearly doubled from £72 to £130 per month, despite her account previously being £148 in credit. "I looked at my bills and thought: what on earth has... -
5corpio started a blog post BT hikes the cost of holding on to their email address to £7.50 A MONTH for former customersin 5corpioBT hikes the cost of holding on to their email address to £7.50 A MONTH for former customers
Former BT customers who wish to hold on to their BT email address will have to start paying £7.50 a month, the telecoms giant has confirmed. BT will hike the current £5 a month charge by 50 per cent from August 22nd. Existing customers who use a BT email address will not have to pay the fee, and former... -
BT made to cut rental fee for landline-only customers
The phone bills for BT customers who have only a landline will fall by £7 a month from Sunday. The price cut came about following a regulatory investigation by telecoms watchdog Ofcom. It found that although landline rental prices had increased significantly, the cost of providing the services had... -
Visa network crash hits customers and retailers
Customers are being left stranded at the tills due to a "service disruption" impacting Visa cards. Some businesses are currently unable to process payments made using Visa cards, impacting potentially millions of customers. "Visa is currently experiencing a service disruption. This incident... -
Energy suppliers must help vulnerable customers in debt
Gas and electricity firms must do more to help those struggling to pay bills by spotting debt before it becomes severe, the energy watchdog has said. While the number of customers in debt is down, providers allow customers to accrue £600 in unpaid bills on average before they start paying money back.... -
Plusnet fined £880,000 for billing former customers
Plusnet fined £880,000 for billing former customers
This is a duplicate of the Blog Entry made on: 22nd March 2017 20:17
Plusnet, an internet service provider owned by BT, has been fined £880,000 for wrongly billing more than 1,000 former customers. An investigation by watchdog... -
Tesco customers overcharged by out-of-date offers
Tesco customers overcharged by out-of-date offers
This is a duplicate of the Blog Entry made on: 13th February 2017 19:35
esco customers are being short-changed by promotions which have expired but are still advertised on the shelves, a BBC investigation has found....
It -
Energy prepay cap to save customers £80, announces Ofgem
Energy prepay cap to save customers £80, announces Ofgem
This is a duplicate of the Blog Entry made on: 7th February 2017 13:36
Four million customers on prepayment energy meters are expected to save around £80 a year after a price cap was announced by energy regulator Ofgem.... -
Daily Mail article re M&S Card
An interesting article about the M&S card
http://www.thisismoney.co.uk/money/c...ID-checks.html
If they have had them since it was a store card, to hit them (M&S) hard... -
Roscoe UE Diary
Hi everyone, I’m a newcomer but in need of a lot of help. My journey into debt began a long time ago but accelerated with the financial crash. I was self-employed and one of 3 directors of a small limited company from 2003-2007. The business was doing quite well but began to lose customers and contracts... -
Free Kids Film - - Sky Customers
SKY FREE KIDS FILM
If you have Sky, go to Sky store and order Ice age 4, it's free and they issue a DVD to you.
Enjoy -
Lloyds sets aside extra £1bn for PPI mis-selling - (Deadline June 2019)
Lloyds sets aside extra £1bn for PPI mis-selling - (Deadline June 2019)
This is a duplicate of the Blog Entry made on: 26th October 2016 10:31
Lloyds Banking Group has set aside a further £1bn to pay compensation for mis-sold payment protection insurance (PPI)....
The extra -
RBS destroyed customers' businesses for profit and rewarded staff who targeted struggling firms
RBS destroyed customers' businesses for profit and rewarded staff who targeted struggling firms
This is a duplicate of the Blog Entry made on: 11th October 2016 08:39
................leaked files suggest...
- Leaked files show RBS staff targeted struggling business
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Ferratum - claiming back interest charges
Hello all
has anyone had any dealings with Ferratum?
i like many people have gotten into the cycle of taking multiple payday loans out to pay another back and to make ends meet ending up in a debt spiral so im amazed that this company state on their website FAQs "... -
Wonga admits double-charging customers
Wonga admits double-charging customers
This is a duplicate of the Blog Entry made on: 3rd October 2016 15:48
The UK's biggest payday lender - Wonga - has admitted that it double-charged 7,000 customers for their loans on Friday....
It says an internal system error resulted
