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  • 5corpio
    started a blog post Payday loan complaints reach five-year high

    Payday loan complaints reach five-year high

    Complaints against payday lenders have soared to a five-year high, the industry watchdog has said. There were nearly 40,000 new complaints brought last year, up a "startling" 130% on the 17,000 the previous year, the Financial Ombudsman Service said. In too many cases people have been left...
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  • 5corpio
    started a blog post TalkTalk and Vodafone top complaints chart again

    TalkTalk and Vodafone top complaints chart again

    TalkTalk has again been named the most complained-about broadband company in the UK, in the latest report from the telecoms regulator Ofcom. For every 100,000 TalkTalk customers, about 31 made a complaint to Ofcom about the company's broadband services between October and December 2017. Technical faults...
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  • 5corpio
    started a blog post FCA warns of enforcement action over complaints policies

    FCA warns of enforcement action over complaints policies

    The Financial Conduct Authority (FCA) has warned enforcement action will be taken against consumer credit firms who are seriously failing to comply with its complaints policy. In a Dear CEO letter published by the watchdog last week (September 13), it was revealed the FCA has carried out complaints...
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  • Payday loan complaints see sharp rise despite new rules

    Payday loan complaints see sharp rise despite new rules

    This is a duplicate of the Blog Entry made on: 13th June 2017 19:01
    Complaints about payday loans have risen sharply for the second consecutive year despite strict new regulations limiting interest charges.

    The
    ...
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  • Civil service classic pension early release of pension due to ill health

    Are there any pension experts? I'm just starting stage two of appeal for my pension on ill health. Stage one was refused even though I have medical evidence to prove my problems permanent, they are still using their opinion that it's not.
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  • carjam29
    started a topic Old Bank of Scotland Loan

    Old Bank of Scotland Loan

    I had a loan with Bank of Scotland in 2000 and believe I was misled PPI. The loan was in joint names with my late husband. I do not have the account number and would like some advice about how to proceed.
    Many thanks
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  • LeeC
    started a topic Pounds to Pocket

    Pounds to Pocket

    anyone received this email response when trying to claim back interest on a loan:

    Dear
    Customer ########

    Thank you for contacting Pounds to Pocket. The contents of your email were duly noted. We apologise if there was any delay in responding to your complaint....
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    Last edited by cymruambyth; 11th October 2016, 08:16. Reason: Name removed

  • Dantayler
    started a topic Payday loans - My journey

    Payday loans - My journey

    Hi

    This is the first time I have ever posted on a forum so forgive me if I get things wrong.
    I just wanted to say thank you to everyone who takes the time to post advice for other people's benefit. I have researched for many hours the various posts before finally taking the plunge...
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    Last edited by Dantayler; 6th July 2016, 22:10.

  • Vodafone vows to fix mobile phone billing problems

    Vodafone vows to fix mobile phone billing problems

    This is a duplicate of the Blog Entry made on: 18th June 2016 14:43
    Mobile phone giant Vodafone has made hundreds of changes to its computer systems following a flood of complaints about bills.
    Figures from regulator Ofcom
    ...
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  • FCA fines CT Capital Ltd for failures related to PPI complaint handling

    FCA fines CT Capital Ltd for failures related to PPI complaint handling

    This is a duplicate of the Blog Entry made on: 5th June 2016 07:02
    The Financial Conduct Authority (FCA) has today fined CT Capital Ltd (CT Capital) 2,360,900 for serious failings in its historic Payment Protection
    ...
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  • Borrowers making up to 4,000 complaints about PPI every week

    Borrowers making up to 4,000 complaints about PPI every week

    This is a duplicate of the Blog Entry made on: 26th May 2016 15:50
    Payment protection insurance is triggering up to 4,000 complaints a week to the Financial Ombudsman Service, which said the claims management industry and
    ...
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  • Payday loan complaints nearly triple, despite new controls

    Payday loan complaints nearly triple, despite new controls

    This is a duplicate of the Blog Entry made on: 26th May 2016 15:47
    The number of complaints about payday loan companies soared by 178% in the year to March, the Financial Ombudsman has revealed.
    That is despite the
    ...
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  • SA Gold
    started a topic 2nd BT blunder now with Lowell

    2nd BT blunder now with Lowell

    Evening all,

    In 2011 SRJ debt recovery wrote to me in my previous property regarding an account in my name with next doors address. I wrote back stating i did not have an account with BT and it would appear someone had taken out a service in my name and heard nothing more about it.
    ...
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  • AAD News Feed
    started a topic PPI victims 'should have got 5bn more'

    PPI victims 'should have got 5bn more'

    PPI victims 'should have got 5bn more'

    This is a duplicate of the Blog Entry made on: 13th May 2016 15:20
    Twelve million consumers who were mis-sold Payment Protection Insurance (PPI) should have got an extra 5bn, a group of MPs has said.

    That is the total amount that
    ...
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  • thetinman
    started a topic Loan payment taken from Current Account

    Loan payment taken from Current Account

    Hi sorry if this is the wrong place to post, but if anyone could help I would be most grateful, my father has died and he had a personal loan with Barclays with about 300 left to pay, I have told them about his death and they say that the money he has in his current account must pay off the loan and...
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