A third of a million customers have deserted the two big energy suppliers based in Scotland following recent price rises. About 230,000 households switched away from SSE in the three months to the end of June. The supplier raised its dual-fuel prices by 6.9% on 28 April. Separately, Scottish Power said...

Scottish Power to pay £18m after customer service failings

This is a duplicate of the Blog Entry made on: 26th April 2016 08:28
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Now is the time to apply for the Warm Home Discount for 2015/2016 if you're eligible ----> Warm Home Discount

Not all suppliers are part of the scheme and different suppliers have different eligibility conditions for the broader group so check on your suppliers website.

Scottish Power hit with 12-day sales ban by Ofgem

This is a duplicate of the Blog Entry made on 4th March 2015 14:26.

*Energy supplier Scottish Power has accepted a 12-day sales ban after failing to meet Ofgem's customer service targets, the watchdog has said. *...
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Hi All,

This is a bit of a long story but I will try and keep it brief.

On 12th May I called EDF and switched onto a new cheaper tariff (so they told me!).

On 2nd June I received a message saying they had messed up and hadn't switched me but they would do so straight...

Hi guys. I really hope someone on here has some advice as im not sure what to do.

When I was a student I shared a flat with a couple of friends and we had our gas supplied from British gas. This was from 17/02/2007 to 01/07/2008 when I moved house and closed the account.

I...

Scottish Power ordered to pay £750,000 for charging customers for non DD

This is a duplicate of the Blog Entry made on 21st May 2014 07:07.

£180 for not paying by direct debit * *Penalty will go towards fund to encourage households to switch energy supplier* * *Households...

Scottish Power cuts prices for standard tariff customers

This is a duplicate of the Blog Entry made on 6th January 2014 12:29.

*Scottish Power has become the fifth energy supplier to announce a cut in tariffs, following changes announced by the government.* It says...
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Hi everyone, just wanting to run something by you.

My parents have just received their latest bill where it advises that their monthly payment is going to more than triple as they are £600 in debit!!!!

I have looked at their last couple of years bills and everything was ok...

Hi Guys

My neighbour is with SP and basically his DD went up by 70.00 a month he had no warning and this made him really OD.

He called and they said they "emailed him" but he has no record of this and they can't prove it apparently.

Any thoughts what...

Hi All

Just a word of warning as we are halfway through the winter season.........

I check my electricity balance and payments online towards the end of each month and there is a good reason for that which has just been proven correct.

Scottish Power decided to...

Hi not been on for a while to post, I look in to view, right, checked my Experian file and on the previous searches there were 2 Insurance quotes!
One was for the AA insurance?
The other was an RBS iro Privilige? I have not applied for any insurance product whatsover

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I've check my spend on U switch and it appears I could save £250 by moving from British Gas to Scottish Power. Does anybody know if they are any good????

Also im in credit on my BG accounts do they refund the money on transfer or is it passed across to the new provider???

Hi all - I'm getting really hacked off with EDF

I have a plan set up for 47 pcm for gas and 38 pcm for electric - they then tell me my tarrifs are incompatiable with each other after 6 months!

PLUS they take my 47 &38 at my desired time.....then take the actualy bill...

I got a phone call today from Npower - After a 35 min call I agreed to switch from Socttish Hydro but I've never dealt with anyone except the Hydro.

I've been looking for complaints from customers about Npower but can't find anything recent (there are a few from 2008) so I was wondering...