Anyone with Npower?

[Angelic]

Re: Anyone with Npower?

I phoned today to cancel...the woman said that the correct department hasn't been passed my details as yet but had done some kind of cancellation note anyway!

[philnicandamy]

Re: Anyone with Npower?

I'd agree...we switched from scottish power to Npower had NO end of trouble with em & half the time 90% of the bills were always wrong

we switched back once we moved to scottish power again..and fingers crossed no problems YET (in over 3yrs)

[Angelic]

Re: Anyone with Npower?

I've definitely cooled off now...Thanks Diddles!!

[diddlydee]

Re: Anyone with Npower?

Personally was with Eon and now with Scottish Power, both given me no problems.

Npower I would personally avoid like the plague, even if they could cut my bills in half, I would never use them (I worked for them a while back in customer services - and my experiences put me off forever!)

Whoever you choose to go with, don't forget to check if you can get cashback via a cashback site (such as Top Cashback). It takes a while to go through, sometimes around three months or more, but you can get quite a few quid back, which is always a nice bonus!

Diddly

[Angelic]

Re: Anyone with Npower?

They give you a 14 day cooling off period...think I've cooled off already!

Thanks Swanny!

[swanfan]

Re: Anyone with Npower?

No personal experience of Npower but have a look at this--> http://www.which.co.uk/news/2011/01/...panies-242012/

[Angelic]

I got a phone call today from Npower - After a 35 min call I agreed to switch from Socttish Hydro but I've never dealt with anyone except the Hydro.

I've been looking for complaints from customers about Npower but can't find anything recent (there are a few from 2008) so I was wondering if anyone was with them and if so, what are they like?