Hello all,
I dropped this on The Other Site earlier and have been kindly advised to pop over here and ask you good people for your assistance.
I woke up to my debt situation after being made unemployed this year and decided to CCA my debts and pursue my Loan PPI repayments (surprise surprise they won't pay out even though I'm unemployed...seems taking a temp job is a worse sin than not trying to find work at all).
This morning I received a letter from Cabot folllowing from my CCA request saying;
"We write further to your request for information under sections 77 and/or 78 of the Consumer Credit Act 1974.
Although Cabot has requested the information, the original lender is experiencing a delay retrieving the information from its archives. Althouhg Cabot has not been able to provide you with the informaiton within the prescribed period, we would still advise that your debt remains legally due.
We are still able to update the Credit Reference Bureaux regarding the status of your debt and we would recommend you continue your repayment plan with us or altenratively you contact us to make payments towards your account is you do not have a repayment plan arranged.
Thank you for your co-operation and patience in this matter."
Is this typical avoidance as in "We can't get it, but we're not admitting it" or does it mean I could get a further letter in a week or two? I guess I'm asking...What's my next step?
Sorry if I posted in the wrong place :-)
I dropped this on The Other Site earlier and have been kindly advised to pop over here and ask you good people for your assistance.
I woke up to my debt situation after being made unemployed this year and decided to CCA my debts and pursue my Loan PPI repayments (surprise surprise they won't pay out even though I'm unemployed...seems taking a temp job is a worse sin than not trying to find work at all).
This morning I received a letter from Cabot folllowing from my CCA request saying;
"We write further to your request for information under sections 77 and/or 78 of the Consumer Credit Act 1974.
Although Cabot has requested the information, the original lender is experiencing a delay retrieving the information from its archives. Althouhg Cabot has not been able to provide you with the informaiton within the prescribed period, we would still advise that your debt remains legally due.
We are still able to update the Credit Reference Bureaux regarding the status of your debt and we would recommend you continue your repayment plan with us or altenratively you contact us to make payments towards your account is you do not have a repayment plan arranged.
Thank you for your co-operation and patience in this matter."
Is this typical avoidance as in "We can't get it, but we're not admitting it" or does it mean I could get a further letter in a week or two? I guess I'm asking...What's my next step?
Sorry if I posted in the wrong place :-)
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