one of our debts have been written off

[Spent2much]

This is a mobile phone account and this is the email i received from payplan .

I am contacting you today on behalf of your Personal Finance Manager.

We have been advised by Orange that your account with them, reference 1111111, has been written off. We have contacted them to query this and they have confirmed that a decision has been made to write off the remaining balance.

By this, Orange mean that they will no longer be pursuing you for the outstanding balance of £233.37 on the account, however the debt will still remain and the balance will still be owed.
Consequently, you can now take one of two options, which you may first wish to contact Orange regarding;

We can remove account 1111111 from your debt management plan and send no further payments and the account will show as partially satisfied on your credit file for a further 6 years. Or we can continue to make payments to the account until the balance is paid in full so that this shows as satisfactory on your credit file and there is no longer any money owing.

Please can you contact us at your earliest convenience to advise what action you would like us to take with regards to this account?

We also have a returned payment on the account totalling £2.00. If you choose to remove the account from the plan these payments can either be distributed to your remaining creditors or refunded to you by BACS payment to your bank account. To refund the payments to you we will need the name on your account, Sort code and account number. Please confirm at your earliest convenience what you would like us to do with these funds.

Your assistance is appreciated and I look forward to your reply.

[Never-In-Doubt]

Re: one of our debts have been written off

Cool, so as a business decision they decided to write it off - fine, stop paying and move on

[Spent2much]

Re: one of our debts have been written off

Cool, so as a business decision they decided to write it off - fine, stop paying and move on

yep that's what we will do , good news though

[Spent2much]

Re: one of our debts have been written off

Got a letter today from Orange saying they this.

We hereby give notice of the assignment of the debt due to us (trading as ''orange'' ) from you in respect of the balance of £233.37 outstanding on your account.

On 27/06/2013 your account was sold to Lowell Portfolio 1 Ltd

It is essential that all future payments , correspondence or queiries regarding this account be directed to Lowell Portfolio

and from Lowell

Orange have sold your account to Lowell Portfolio l Ltd
goes on to say how they are a debt collection agency and shit.

as you can see above this debt was supposed to have been written off , now they have changed their minds

[Spent2much]

Re: one of our debts have been written off

but i did have my suspicions when payplan said it was a phone call they received and i would have preferred the information in writing, so now we are starting again so it seems .

[Never-In-Doubt]

Re: one of our debts have been written off

but i did have my suspicions when payplan said it was a phone call they received and i would have preferred the information in writing, so now we are starting again so it seems .

Wait and see what Lowells say - we'll sort a suitable response for you as and when they need it

In the meantime, try and get details from PP of who took that call and who it was between, of course they will have had to have taken names.

[Spent2much]

Re: one of our debts have been written off

Wait and see what Lowells say - we'll sort a suitable response for you as and when they need it

In the meantime, try and get details from PP of who took that call and who it was between, of course they will have had to have taken names.

thanks niddy i will do that and let you know

[Spent2much]

Re: one of our debts have been written off

I have just sent an email and a copy of their email they sent to me , and asked them to give me the names of who took the call and so on

[Spent2much]

Re: one of our debts have been written off

hi Niddy, i have received the names of the people who got the phone call from Orange, shall i post it here or send it in an email ?

thanks S2M

[IF]

Re: one of our debts have been written off

hi Niddy, i have received the names of the people who got the phone call from Orange, shall i post it here or send it in an email ?

thanks S2M

S2M, I'd send their names in an email to Nid

[Spent2much]

Re: one of our debts have been written off

S2M, I'd send their names in an email to Nid

hi , thank you i will do that then

[Spent2much]

Re: one of our debts have been written off

Niddy i have sent the names to your pm on here , hope you received it ok

[Spent2much]

Re: one of our debts have been written off

i don't want to seem pushy but i sent the information to niddy on here by pm as the email wasn't working don't know why , but i haven't had a reply yet , i know niddy is busy but i have seen him on here the past few days and i wonder if he received the two pm's i sent him

[Never-In-Doubt]

Re: one of our debts have been written off

I am here but I said before wait till lowells write THEN we'll sort a suitable response.

I tend to do quick replies on mobile. When I'm at PC I'll do templates but you don't need one yet

[Spent2much]

Re: one of our debts have been written off

I am here but I said before wait till lowells write THEN we'll sort a suitable response.

I tend to do quick replies on mobile. When I'm at PC I'll do templates but you don't need one yet

Hi niddy only just seen this reply i didn't get an email telling me there was a reply that is happening a lot lately not sure why, but thank you i will wait and then post up here to update.

thanks again