Daughter had a Simply Yours account with J D Williams. When her partner walked out on her and our young Grandson she struggled really bad financially.
We decided to CCA her Simply Yours account. This account was opened March 2007. She did recieve two copies of the agreements with first statement but never returned them. So we do know for a fact they do not hold a signed copy.
Now they have issued Default Notice stating that two agreements where enclosed with 1st Statement. (Does mean it is enforceable.)
They sent her a blank copy of a CCA, when she challenged this as UE then sent her a reply in Novemeber 2011 stating:-
We have assertion that the credit agreement in respect of the above account is unenforceable.
In the absence of any valid dispute over the components that make up the balance of account we consider your assertion that you have no legal liability for payment to be based purely on the fact that you claim that the relevant credit agreement has not been signed. As we are currently unable to locate an executed agreement we accept that we are currently unable to take immediate steps to legally enforce this agreement against you through the courts. on that basis, and that basis alone, we confirm that current collections activity will cease. However, we would make it absolutely clear to you that the fact of your non payment in respect of the undisputed balance will be reported to a licensed credit reference agency who will record it for a period of six years. This could make it difficult for you to obtain credit in the future as these records may be consulted by any financial organisations to which you apply for credit in the future.
Given the serious consequences of non-payment please can you confirm your intensions in writing.
Yours sincerely
The balance of the account is approx £850 not a lot in comparison to some of us on here, but a lot to her.
Now she has received a letter from Robinson Way demanding payment, also been phoning constantl.
Any pointers on what she should do...
1...Ignore Rob Way
2...Send them a copy of the letter she recieved stating that the account was Unenforceable.
We decided to CCA her Simply Yours account. This account was opened March 2007. She did recieve two copies of the agreements with first statement but never returned them. So we do know for a fact they do not hold a signed copy.
Now they have issued Default Notice stating that two agreements where enclosed with 1st Statement. (Does mean it is enforceable.)
They sent her a blank copy of a CCA, when she challenged this as UE then sent her a reply in Novemeber 2011 stating:-
We have assertion that the credit agreement in respect of the above account is unenforceable.
In the absence of any valid dispute over the components that make up the balance of account we consider your assertion that you have no legal liability for payment to be based purely on the fact that you claim that the relevant credit agreement has not been signed. As we are currently unable to locate an executed agreement we accept that we are currently unable to take immediate steps to legally enforce this agreement against you through the courts. on that basis, and that basis alone, we confirm that current collections activity will cease. However, we would make it absolutely clear to you that the fact of your non payment in respect of the undisputed balance will be reported to a licensed credit reference agency who will record it for a period of six years. This could make it difficult for you to obtain credit in the future as these records may be consulted by any financial organisations to which you apply for credit in the future.
Given the serious consequences of non-payment please can you confirm your intensions in writing.
Yours sincerely
The balance of the account is approx £850 not a lot in comparison to some of us on here, but a lot to her.
Now she has received a letter from Robinson Way demanding payment, also been phoning constantl.
Any pointers on what she should do...
1...Ignore Rob Way
2...Send them a copy of the letter she recieved stating that the account was Unenforceable.
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