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  • MBNA - Now with Optima

    Hi Niddy

    Hope all is well with you.

    Back on Jan 7th 2010 I requested a copy of my CCA with MBNA. After lots of letters back and forth it was placed in the hands of Optima in August. After their 1st letter i pointed out to them that i still have not received a copy of my requested CCA from Mbna and that this account is formally in dispute. In September I receive from the a letter with a copy of the Application form signed by me in Nov 94. This has been blown up to A3 size. Also the same size is the T&C from the back of the form ( i Assume) Even though the form has been blown up it is still quite difficult to read. I sent back to Optima this letter
    viewtopic.php?p=2319#p2319
    I have just received a letter back from Optima stating

    The Agreement provided to you clearly complies with the Consumer Credit Act 1974 and the Consumer Credit (Agreement) Regulations 1983 (the Regulations)

    For the sake of clarity we confirm

    a, your section 78(1) request, has been complied with fully
    b, The Agreement provied clearly complies with the Consumer Credit Act 1974 and the Consumer Credit (Agreement) Regulations 1983 : and
    c, On the basis of the documentation provided you have no realistic prospects of defending our clients claim.

    We look forward to realistic proposals for repayment and sugest you seek legal advice from a firm of solicitors of your choice.

    Whats my next step with this one. Tell them to do their worse and get it put aside or do you recomend soemthing else.

    Thanks again
    R

  • #2
    Re: MBNA - Now with Optima

    Hi Roadster

    Niddy's busy with site update/maintenance today but he will be around over the weekend to update threads. In the meantime, it might be useful if you could scan the agreement and email it to him. Put your user name in the subject line because he gets loads of them.

    Don't worry. Lenders and DCAs always insist that they have complied with s78, even when they haven't epe

    I'd just ignore it for now and wait to hear from Niddy.
    Let your smile change the world but don't let the world change your smile


    I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

    If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

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    • #3
      Re: MBNA - Now with Optima

      Originally posted by Roadster
      Hi Niddy

      Hope all is well with you.

      Back on Jan 7th 2010 I requested a copy of my CCA with MBNA. After lots of letters back and forth it was placed in the hands of Optima in August. Whats my next step with this one. Tell them to do their worse and get it put aside or do you recomend soemthing else.

      Thanks again
      R
      Just ignore them for the moment, let us know when they write again....... nah
      I'm the forum administrator and I look after the theme & features, our volunteers & users and also look after any complaints or Data Protection queries that pass through the forum or main website. I am extremely busy so if you do contact me or need a reply to a forum post then use the email or PM features offered because I do miss things and get tied up for days at a time!

      If you spot any spammers, AE's, abusive or libellous posts or anything else that just doesn't feel right then please report them to me as soon as you spot them at: webmaster@all-about-debt.co.uk

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      • #4
        Re: MBNA - Now with Optima

        Thanks Mate

        Will hang fire.

        Thanks for your reply

        R

        Comment


        • #5
          Re: MBNA - Now with Optima

          Given the date that your agreement is from, I very much doubt it complied with anything! I know Niddy has said hangfire, and I agree, but just as a reassurance really, wanted to say not to worry.

          Chances are, Optima will not want to take it any further. Basis for this is, well, lets just say MBNA have had several issues with "credit agreements" - back in 1994, I doubt they knew what one looked like (and it might as well have been written on a cornflakes box!)
          I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

          If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

          Comment


          • #6
            Re: MBNA - Now with Optima

            Ironically enough mate, if the prescribed terms were on a cornflakes box and handed to the customer - it'd be lawful and enforceable lol.

            Crazy no?
            I'm the forum administrator and I look after the theme & features, our volunteers & users and also look after any complaints or Data Protection queries that pass through the forum or main website. I am extremely busy so if you do contact me or need a reply to a forum post then use the email or PM features offered because I do miss things and get tied up for days at a time!

            If you spot any spammers, AE's, abusive or libellous posts or anything else that just doesn't feel right then please report them to me as soon as you spot them at: webmaster@all-about-debt.co.uk

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            • #7
              Re: MBNA - Now with Optima

              Hi Niddy

              Ok - Optima has issued a claim against me dated 2nd December (received today).

              Particulars are-

              1, The claimants claim is in respect of a credit agreement regulated by the Consumer Credit Act 1974, made between the Claimant and the defendant, whereby the claimant provided the defendant with a credit card and in return the defendant agreed to pay at least the minimum monthly payment requested in each statement.

              2, The defendant failed to make the minimum payments, as required, and is therefore in breach of the said agreement.

              3, A default notice was served on the defendant, which expired on 13/05/2010 and the defendant has failed to comply with the terms therein. A further demand for payment has been made, however the sum due remains outstanding. The claimants claim is therefore the principal sum inclusive of accrued interest which as at stands at 10,325.48 plus costs.

              4, The claimant has complied with sections III and IV of the Practice Direction on Pre-Court Conduct.

              Where do i stand now. I am very worried and dont need this just before Christmas.

              As far as i see it when the default was issued i had still not received a copy of my agreement. Interest should not have accrued at all from the date they made themselves in default (outstanding) Also the copy they have sent me has been blown up to A3 size - surely that is tampering with evidence / documents (although still very hard to read and understand).

              I hope you can help and i know you will tell me to stop worrying, thanks in advance

              Roadster

              Comment


              • #8
                Re: MBNA - Now with Optima

                Originally posted by Roadster
                Hi Niddy

                Ok - Optima has issued a claim against me dated 2nd December (received today).

                Particulars are-

                1, The claimants claim is in respect of a credit agreement regulated by the Consumer Credit Act 1974, made between the Claimant and the defendant, whereby the claimant provided the defendant with a credit card and in return the defendant agreed to pay at least the minimum monthly payment requested in each statement.

                ** The defendant puts the claimant to proof to provide legible evidence that the defendant did indeed sign an agreement agreeing to said claims ** Then elaborate and explain point by point what you did and what they never did - proving that you gave ample time for them to send you proof of these claims as you have no recollection about agreeing to high charges, high interest and extortionate credit limit

                2, The defendant failed to make the minimum payments, as required, and is therefore in breach of the said agreement.

                ** The defendant ceased making repayments when the claimant ignored several requests to provide proof of said agreement ** As above, explain what you did and how you did it and without it, you could not determine fairness of relationship etc...

                3, A default notice was served on the defendant, which expired on 13/05/2010 and the defendant has failed to comply with the terms therein. A further demand for payment has been made, however the sum due remains outstanding. The claimants claim is therefore the principal sum inclusive of accrued interest which as at stands at 10,325.48 plus costs.

                ** The defendant puts the claimant to proof to provide evidence of proper default notice and termination notice as the defendant denies ever seeing such documents. Lack of said documents means no formal action can be taken, in line with CCA1974 ** Then you'd be querying how they have come to that figure, costs must be detailed and applied for, the figure of interest should be claimed separate to the total - plus you wish to contest the amount, the question of fairness in charges PLUS costs since account was sold - basically rip apart their amounts and look at any PPi, interest rate hikes etc etc....

                4, The claimant has complied with sections III and IV of the Practice Direction on Pre-Court Conduct.



                Not disputed - MUCH! Rip that apart as well :red

                Where do i stand now. I am very worried and dont need this just before Christmas.

                As far as i see it when the default was issued i had still not received a copy of my agreement. Interest should not have accrued at all from the date they made themselves in default (outstanding) Also the copy they have sent me has been blown up to A3 size - surely that is tampering with evidence / documents (although still very hard to read and understand).

                I hope you can help and i know you will tell me to stop worrying, thanks in advance

                Roadster
                See my comments above in blue, basically you need to go back to basics and start fact-finding, or you can let the ccj claim proceed and make monthly offers direct to the court without attendance. Basically you have 14 days from date of issuance so don't file any response until nearer that time, and then you get 14 more days to defend - if you send the claim back tomorrow, you get 14 days from then so follow the guides here: ---> viewforum.php?f=59

                And read this example thread and defence for an idea of how to actually defend one of these - the word document is downloadable, for you to see the defence used by transformer999

                Read this example defence: ---> viewtopic.php?f=59&t=705

                Don't worry ok?
                I'm the forum administrator and I look after the theme & features, our volunteers & users and also look after any complaints or Data Protection queries that pass through the forum or main website. I am extremely busy so if you do contact me or need a reply to a forum post then use the email or PM features offered because I do miss things and get tied up for days at a time!

                If you spot any spammers, AE's, abusive or libellous posts or anything else that just doesn't feel right then please report them to me as soon as you spot them at: webmaster@all-about-debt.co.uk

                Comment


                • #9
                  Re: MBNA - Now with Optima

                  Originally posted by Never-In-Doubt
                  Originally posted by Roadster
                  See my comments above in blue, basically you need to go back to basics and start fact-finding, or you can let the ccj claim proceed and make monthly offers direct to the court without attendance. Basically you have 14 days from date of issuance so don't file any response until nearer that time, and then you get 14 more days to defend - if you send the claim back tomorrow, you get 14 days from then so follow the guides here: ---> viewforum.php?f=59

                  Don't worry ok?
                  Thanks Mate for your rapid response -

                  I certainly wont be backing down on this 1. Will get all paperwork together and start putting something together, detailing dates and letters sent etc. Is it ok to post it here before I send it off for you to cast an eye over it ?

                  The claim is dated the 2nd Dec and it was received today. What is the date the court would recognise as the date of service. Or really what is my last day for sending this back to allow for longest time.

                  Do i mention that alleged agreement sent has been blown up to A3

                  Also what realistically are my chances of winning this, or am i just delaying the enevitable.

                  Sorry for the questions never had to deal with anything like this before.

                  Thanks

                  Roadster

                  And yes i wont worry

                  Comment


                  • #10
                    Re: MBNA - Now with Optima

                    Hi Mate

                    Ignore post above - I have now read all stuff on litigation - defence and dealing with the court and the claimant. It sounds crystal clear and will follow the procedure. Once I have a defence drawn up I will post here for you to tear apart. In he mean time will get letter sent to Optima and find date from court last submission day.

                    Thanks Mate

                    Roadster

                    Comment


                    • #11
                      Re: MBNA - Now with Optima

                      Hi
                      Just a quick question - do i send off the CPR 31.14 as what they have sent is a blown up copy of my agreement - tho it is very hard to read even at that size or do i send the standard CPR 18 to MBNA's solicitors.

                      Thanks

                      R

                      Comment


                      • #12
                        Re: MBNA - Now with Optima

                        CPR 18 to solicitors.....
                        I'm the forum administrator and I look after the theme & features, our volunteers & users and also look after any complaints or Data Protection queries that pass through the forum or main website. I am extremely busy so if you do contact me or need a reply to a forum post then use the email or PM features offered because I do miss things and get tied up for days at a time!

                        If you spot any spammers, AE's, abusive or libellous posts or anything else that just doesn't feel right then please report them to me as soon as you spot them at: webmaster@all-about-debt.co.uk

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                        • #13
                          Re: MBNA - Now with Optima

                          Good Luck roadster
                          I hereby promise to treat Debt Collection Agencies with the same values that they treat me. UTTER CONTEMPT !!

                          Comment


                          • #14
                            Re: MBNA - Now with Optima

                            Originally posted by Roadster
                            Hi
                            Just a quick question - do i send off the CPR 31.14 as what they have sent is a blown up copy of my agreement - tho it is very hard to read even at that size or do i send the standard CPR 18 to MBNA's solicitors.

                            Thanks

                            R
                            Hiya, have you sent everything off yet? Heard back....? hh
                            I'm the forum administrator and I look after the theme & features, our volunteers & users and also look after any complaints or Data Protection queries that pass through the forum or main website. I am extremely busy so if you do contact me or need a reply to a forum post then use the email or PM features offered because I do miss things and get tied up for days at a time!

                            If you spot any spammers, AE's, abusive or libellous posts or anything else that just doesn't feel right then please report them to me as soon as you spot them at: webmaster@all-about-debt.co.uk

                            Comment


                            • #15
                              Re: MBNA - Now with Optima

                              Hi Guys

                              CPR sent on 10th Dec as of today nothing back. Acknowledgement done online on the 21st Dec defence to be done by 3rd Jan (which is a bank Hol ??) but will do that once i have anything from the Cpr request. What happens if i receive nothing back from the Cpr request - its been 14 days as of today. Can you let me know what kind of time limits are allowed.

                              Thanks again Mate

                              Roadster

                              Ps - thanks for the support Billy

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