Hi All
I am wondering if you could help me. I am currently dealing with Barclaycard or should i say Calder Financial and Moorcroft. Re 2 cards that I have with them. I sent them a letter requesting a signed copy of the credit agreement from both cards and never received anything from them. I got a final response in September last year saying saying that they had complied with the requirement set out by OFT.
I then started getting letter from Calder financial and Moorcroft i sent the letter out again saying that as i didn't have a copy of the credit agreement i believed the account to be in dispute.
today i have received a letter from barclaycard stating
" with regards to OFT we do not hold your account to be in dispute pursant to your request under s78 of the consumer credit act 1974. Our records show we have provided you all the relevant document required by law..."
But they haven't sent me a copy of the signed agreement for either of my cards can you please tell me in this is enforceable as i am getting very upset with the bombardment of letters i am receiving.
I am wondering if you could help me. I am currently dealing with Barclaycard or should i say Calder Financial and Moorcroft. Re 2 cards that I have with them. I sent them a letter requesting a signed copy of the credit agreement from both cards and never received anything from them. I got a final response in September last year saying saying that they had complied with the requirement set out by OFT.
I then started getting letter from Calder financial and Moorcroft i sent the letter out again saying that as i didn't have a copy of the credit agreement i believed the account to be in dispute.
today i have received a letter from barclaycard stating
" with regards to OFT we do not hold your account to be in dispute pursant to your request under s78 of the consumer credit act 1974. Our records show we have provided you all the relevant document required by law..."
But they haven't sent me a copy of the signed agreement for either of my cards can you please tell me in this is enforceable as i am getting very upset with the bombardment of letters i am receiving.
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