This may make you laugh!!!

[mgfboy]

One of my friends at work is having problems with LLoyds TSB at the moment over a old loan. They didn't have the paperwork so , I suggested that they did a SAR to hopefully get copies and to also see what LLoyds had been upto internally.

The SAR's pack came though after more than 40 days of course!!!! but as is normal in these things a load of paperwork was either missing or redacted.

The funny thing is though, when my mate checked they credit record at the weekend suddenly 2 defaults had a appeared, so he rang up the bank asking what the f**K was going on, only to be told by the senior commercial manager that they where there because he had applied to the "SAR" orginisation for the data and thats what happens

Bring back the days when bank managers had a brain and actually could understand and manage things

[garlok]

Re: This may make you laugh!!!

As a lifetime bank manager and friend of my elder brother said he is glad to be out of it in retirement, I quote:-

"They are not bankers or managers, they are just second hand car salesmen from whom you would never buy a car"

regards
Garlok

[Never-In-Doubt]

Re: This may make you laugh!!!

One of my friends at work is having problems with LLoyds TSB at the moment over a old loan. They didn't have the paperwork so , I suggested that they did a SAR to hopefully get copies and to also see what LLoyds had been upto internally.

The SAR's pack came though after more than 40 days of course!!!! but as is normal in these things a load of paperwork was either missing or redacted.

The funny thing is though, when my mate checked they credit record at the weekend suddenly 2 defaults had a appeared, so he rang up the bank asking what the f**K was going on, only to be told by the senior commercial manager that they where there because he had applied to the "SAR" orginisation for the data and thats what happens

Bring back the days when bank managers had a brain and actually could understand and manage things

Shocking, requesting a SAR does not constitute sharing of data, however it may have triggered the old missing defaults to be placed back on view as such.

In future don't tell people to get a SAR if they're not paying the debt and/or there is nothing on their credit record as this does happen a lot so best to avoid it by being not so open, and transparent

[mgfboy]

Re: This may make you laugh!!!

Shocking, requesting a SAR does not constitute sharing of data, however it may have triggered the old missing defaults to be placed back on view as such.

In future don't tell people to get a SAR if they're not paying the debt and/or there is nothing on their credit record as this does happen a lot so best to avoid it by being not so open, and transparent

Dont worry Niddy, there was already some adverse on the credit record and my mate wanted to get a clear understanding for what the bank had paperwork wise.

As I said the funny bit to me was the SAR causing the defaults to happen, that was the managers only reason for them being there, he couldn't tie them to an account or facility

[Never-In-Doubt]

Re: This may make you laugh!!!

How strange, they have to be tied to an account, can you clarify were these old defaults being re-added or like brand new ones with a date of like 2011?

[mgfboy]

Re: This may make you laugh!!!

How strange, they have to be tied to an account, can you clarify were these old defaults being re-added or like brand new ones with a date of like 2011?

I will get him to bring the paperwork in, but from what he tells me they are brand new!!!!!

LLoyds really have got themselves in a bind, they have lost agreements, keep rolling over arrangements in joint names even though he is now divorced, applied defaults while he still has open bank, loan and OD's. They really don't have a clue what they are doing. This is why he did the SAR to try and piece together a paper trail becuase LLoyds dont seem to know!!!

I must admit it's the first time I've come across a person that has both a default and a operating account with loans and OD's with the same bank!!!

[Never-In-Doubt]

Re: This may make you laugh!!!

I will get him to bring the paperwork in, but from what he tells me they are brand new!!!!!

No, impossible - they must default within 6 months of first missed payment..... I would await copies then let me see, or i'll give you my number and call me....

:niddy

[Riz]

Re: This may make you laugh!!!

I will get him to bring the paperwork in, but from what he tells me they are brand new!!!!!

Presumably brand new as in "not seen before"?

He needs to look at the actual default date. Not the "last updated" date, or the last time a D or 8 was recorded in the monthly status codes.

If they have been stupid enough to add brand new recently dated defaults then that would be a gross breach of the DPA and ICO guidelines on several levels.

[mgfboy]

Re: This may make you laugh!!!

No, impossible - they must default within 6 months of first missed payment..... I would await copies then let me see, or i'll give you my number and call me....

:niddy

I will get him to bring them in, as for the 6 month thing on defaults I never knew that, I know on some of my unenforcable cc and also on some of our HSBC accounts they where way over 6 months before defaulting!!!!

[Never-In-Doubt]

Re: This may make you laugh!!!

I will get him to bring them in, as for the 6 month thing on defaults I never knew that, I know on some of my unenforcable cc and also on some of our HSBC accounts they where way over 6 months before defaulting!!!!

The 6 month thing is recent, its also not legislation, it is OFT Guidance mate

[Riz]

Re: This may make you laugh!!!

I will get him to bring them in, as for the 6 month thing on defaults I never knew that, I know on some of my unenforcable cc and also on some of our HSBC accounts they where way over 6 months before defaulting!!!!

It's a bit of a wishy washy requirement under some circumstances.

See the ICO guidance here.

ICO - Technical Guidance Note - Filing defaults with credit reference agencies

[Never-In-Doubt]

Re: This may make you laugh!!!

it is OFT Guidance mate

^^^^^ Or maybe ICO (thanks Rizzle)......

* edit, in fact this was also mentioned in the updated OFT Guidance wasn't it - that they ought to issue a default as soon as possible, after non payment but not before month 3 and not after 6 months.......

[Riz]

Re: This may make you laugh!!!

^^^^^ Or maybe ICO (thanks Rizzle)......

* edit, in fact this was also mentioned in the updated OFT Guidance wasn't it - that they ought to issue a default as soon as possible, after non payment but not before month 3 and not after 6 months.......

Not that I recall?

[garlok]

Re: This may make you laugh!!!

If there are no time limits at all, why would a crditor ever issue a DN then unless it is to terminate and take an alleged debtor to court?

Garlok

[pompeyfaith]

Re: This may make you laugh!!!

I must admit it's the first time I've come across a person that has both a default and a operating account with loans and OD's with the same bank!!!

Quite a few actually including me at the Co-op