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  • List of useful Addresses

    Addresses from A to Z (If any missing please add to thread).

    Abbey Accounts Admin
    Dept 951
    PO Box 297
    BRADFORD
    BD1 4YR

    For SAR's, statement requests, etc. (above address).

    Abbey National Bank
    Abbey National House
    2 Triton Square
    London
    NW1 3AN

    Abbey Business
    Abbey House
    301 St Vincent Street
    Glasgow
    G2 5HN

    ABBEY NATIONAL MORTGAGES
    CREDIT DATA QUALITY,
    AAM129,
    ABBEY HOUSE
    201 GRAFTON GATE EAST,
    MILTON KEYNES,
    MK9 1AN

    .............................................

    Alliance & Leicester Plc
    Customer Services Centre
    Carlton Park
    Narborough
    Leicester
    LE19 0AL

    ADDRESS for Data Protection Act S.A.R.

    ALLIANCE & LEICESTER PLC
    CARLTON PARK
    NARBOROUGH
    LEICESTER
    LE19 0AL


    Alison Riley
    Customer Services Manager
    Alliance & Leicester PLC
    BOOTLE
    Merseyside
    GIR OAA

    Direct line: 0151 966 2192
    Direct fax: 0151 949 4715


    ALLIANCE & LEICESTER PLC
    CARLTON PARK
    NARBOROUGH
    LEICESTER
    LE19 0AL

    ...............................................

    B

    BARCLAYCARD CUSTOMER RELATIONS DEPARTMENT,
    PO BOX 6476,
    NORTHAMPTON,
    NN4 1ZN

    Barclaycard
    Barclaycard House
    PO Box 5592
    Northampton
    NN4 1ZY

    Barclays Bank PLC
    1 Churchill Place
    London
    E14 5HP


    Barclays Bank PLC
    Leicester
    LE87 2BB


    Keith Jeremiah -- Legal Executive
    Tel: 02071162705
    Fax: 02071167661
    @: keith.jeremiah@barclays.c om

    Customer Relations
    Consumer Finance
    Barclays Bank Plc
    Astley Byrom House
    Manchester
    M3 4AE

    0207 116 4561.
    Mike Brophy
    Head of Customer Relations

    Peter Townsend
    Manager,
    Barclays Data Protection
    Radbroke Hall
    Knutsford
    Cheshire
    WA169EU
    Tel 01565614000
    Fax 01565613583

    BARCLAYS BANK PLC NEW ACCOUNTS,
    DEPARTMENT 1,
    GOLDFISH
    GLASGOW,
    G68 9ZP

    Barclays Bank PLC
    Privacy & Data Protection
    Radbroke Hall
    Knutsford
    Cheshire
    WA16 9EU

    Tel: 01565 614000 or 01565 614281 / Fax : 01565 613583 or 01565
    614208 0845 6090806

    Barclays Bank PLC
    Charges Refund Team
    1 CHURCHILL PLACE
    LONDON
    E14 5HP

    Tel: 0800 282390

    ........................................

    Bank Of Scotland
    Head Office
    The Mound
    Edinburgh
    EH1 1YZ

    BANK OF SCOTLAND HALIFAX MORTGAGES,
    MORTGAGE SERVICES,
    HALIFAX PLC,
    TRINITY ROAD,
    HALIFAX,
    HX1 2RG
    TEL: 0845 7273747

    ..........................................

    Black Horse
    St William House
    Tresillian Terrace
    Cardiff
    CCF10 SBH

    Blackhorse
    Holbrook house
    116 Cockfosters Road
    Barnet
    Hertfordshire
    EN4 0DY

    Black Horse
    PO Box 42,
    Peterlee
    County Durham
    SR8 2YQ


    ..........................................

    C

    Cahoot
    A Division of Abbey National plc.
    Abbey National House
    2 Triton Square
    Regent's Place
    London
    NW1 3AN

    ............................................

    Capital One Bank
    Legal Department
    4th Floor
    Loxley House
    Station Street
    Nottingham
    NG2 3HX

    CAPITAL ONE TEL: 0845 8400400

    Direct line to Capital One's Complaint Department Nottingham
    0115 8435113 or freephone 0800 9525102


    Capital One Bank (Europe) PLC
    Executive Office
    P.O. Box 5281
    Nottingham
    NG2 3HX
    .........................................

    Citibank
    Citigroup Centre
    Canada Square
    London
    E14 5LB

    Citi Cards - Statements
    Richard Cooke - Data Protection Officer
    Citi Cards
    1 Exchange Quay
    Salford
    Manchester
    M5 3EA

    Citi Financial Europe plc
    T/A Citi Cards
    87 Castle Street
    Reading
    RG1 7DX

    .......................................

    Clydesdale Bank PLC
    Clydesdale Bank Exchange
    20 Waterloo Street
    Glasgow
    G2 6DB

    .......................................

    Co-operative Bank Plc Head Office:
    The Co-operative Bank Plc,
    1 Balloon Street,
    Manchester,
    M60 4EP
    Personal account enquiries: 08457 212 212
    Credit card enquiries: 0845 600 6000
    Insurance Enquiries: 08457 46 46 46

    The Co-operative Bank - personal
    Customer Services
    PO Box 200
    Delf House
    Southway
    Skelmersdale
    WN8 6GH

    The Co-operative Insurance
    Customer Services
    Miller Street
    Manchester
    M60 0AL

    The Co-operative Investments
    Customer Services
    Miller Street
    Manchester
    M60 0AL

    The Co-operative Bank - business
    Business Customer Services
    PO Box 250
    Skelmersdale
    WN8 6WT

    ................................................

    Coventry Building Society Head Office:
    Coventry Building Society,
    Economic House,
    High Street,
    Coventry,
    CV1 5QN
    Tel: 0845 7665522 General Enquiries

    Coventry Building Society
    PO Box 9
    High Street
    Coventry
    CV1 5QN

    Link to local Branches: http://www.coventrybuildingsociety.co.u ... nches.aspx

    Creation Financial Services Ltd (Duet)
    Radcliffe House
    Blenheim Court
    Solihull
    West Midlands
    B91 2AA

    ..........................................

    D

    ...........................................

    E

    Egg

    Egg Loans
    Riverside Road
    Pride Park
    Derby
    DE99 3GG

    Egg Card Services
    Riverside Road
    Pride Park
    Derby
    DE99 3GG

    Egg Mortgages
    PO BOX 49944
    London
    SE5 7YG


    Egg - Statements
    Jenny Gordon
    Data Protection Manager
    Egg PLC
    1 Waterhouse Square
    138 – 142 Holborn
    London
    EC1N 2NA

    ...............................................

    F

    First Direct Head Office:
    First Direct,
    40 Wakefield Road,
    Leeds,
    LS98 1FD

    ................................................

    FIRSTPLUS FINANCIAL GROUP
    THE AVENUE BUSINESS PARK,
    PENTWYN,
    CARDIFF,
    CF23 8FF

    ................................................

    G

    GE Capital Statements
    6 Agar street
    London
    WC2N 4HR

    GE Money PPI Claims
    Mr Rupert Peacock
    Customer Relations Manager
    GE Money Consumer Lending Ltd
    53-61 College Road
    Harrow
    Middlesex
    HA1 1FB

    GE CAPITAL BANK LTD
    CREDIT DATA MANAGEMENT OFFICER,
    CREDIT DATA MANAGEMENT,
    PO BOX 700,
    LEEDS,
    LS99 2BD

    .................................................. .

    H

    HFC BANK PLC CUSTOMER SERVICES MANAGER,
    CUSTOMER SERVICES,
    PO BOX 2445,
    BIRMINGHAM,
    B1 3PJ
    TEL: 0870 0100453

    .................................................. ...

    Halifax PLC
    Trinity Road
    Halifax
    West Yorkshire
    HX1 2RG

    Halifax Phone Number for Statements - 08457 253519

    HBOS (Halifax and Bank of Scotland's ivory tower address)
    PO Box 5
    The Mound
    Edinburgh
    EH1 1YZ

    L Bunker
    Data Protection Consultant
    HBOS PLC
    Trinity Road
    Halifax
    HX1 2RG


    The Manager,
    Service Quality Team,
    HSBC Bank plc,
    Arlington Business Centre,
    Millshaw Park Lane,
    Leeds,
    LS11 0PP.
    0800 881 155
    servicequality@hsbc.com

    HSBC registered office at:

    HSBC Bank Plc
    8 Canada Square,
    London,
    E14 5HQ

    ..................................................

    I

    ..................................................

    J

    .................................................. .

    K

    .................................................. ..

    L

    Littlwoods
    Credit Control Manager
    Litttlewoods Finance Company
    Aintree Innovation Centre
    Park Lane
    Bootle
    L30 1SL

    .................................................. ...

    Lloyds TSB Registered Address:
    Lloyds TSB plc
    25 Gresham Street
    London
    EC2V 7HN

    Copy Statement Unit
    Lloyds TSB plc
    Swallow House
    10 Swallow Street
    Birmingham
    B1 2AL

    Customer Care
    Lloyds TSB plc
    125 Colmore Row
    Birmingham
    B3 3SF

    Lloyds PPI
    Customer Care
    Lloyds TSB Insurance
    Tredegar Park
    Newport
    South Wales
    NP10 8SB
    Tel 0845 3005599
    Fax 01633 468835

    Lloyds Tsb Credit Card
    Account Services
    Sussex House,
    1-9 Gloucester Place
    Brighton
    BN1 4BE

    LLOYDS TSB BANK PLC
    DSAR TEAM
    CUSTOMER SERVICES
    RECOVERY TEAM
    CHARLTON PLACE C57
    ANDOVER
    HAMPSHIRE
    SP10 1RE


    ...............................................


    M

    MBNA Head Office:
    M B N A Europe Bank Ltd,
    Stansfield House,
    Chester Business Park,
    Chester,
    Cheshire,
    CH4 9QQ

    ...............................................

    MINT - Statements
    Data Protection Officer
    Pre-paid Operations
    PO Box 117
    Glasgow
    G1 3YF
    Scotland

    MINT - Registered Office
    36 St Andrew Square
    Edinburgh
    EH2 2YB

    ................................................

    Mortgage Express/Bradford & Bingley
    Group Legal Department
    PO Box 88,
    Groft Road
    Bingley West Yorkshire
    BD16 2UA

    .................................................

    Morgan Stanley Bank International Ltd.
    25 Cabot Square
    London
    E14 4QA

    Morgan Stanley - Customer Service email - customerservice@morganstanley.com

    .................................................. .

    N

    Nationwide Building Society
    Naitonwide House
    Pipers Way
    Swindon
    SN38 1NW

    To Claim your statements:
    Data Protection Team
    Nationwide Building Society
    Kings Park Road
    Moulton park
    Northampton
    NN3 6NW

    TEL: 01604 855 060
    Fax: 01604 854 933


    Nationwide Building Society
    Members Account Servicing
    1st Floor Electra House
    Farnsby Street
    Swindon
    SN2 1SR

    Tel: 01793 712521

    Nationwide Building Society
    PO Box 2098
    Swindon
    SN1 5TY
    .................................................. ...

    Natwest
    Registered Office
    135 Bishopsgate
    LONDON
    EC2M 3UR

    Natwest
    Credit Management Service
    Kendal Court
    Ironmasters Way
    Telford
    TF3 4DT

    .................................................. .....

    New Look Store Card
    IKANO Financial Services Ltd
    Adam House
    Players Court
    Player Street
    Nottingham
    NG1 5LA

    .................................................. ......

    NEXT DIRECTORY NEXT PLC,
    GEDDING ROAD,
    LEICESTER,
    LE5 5PW
    TEL: 0844 8448000 (0 STATUS) OR 0844 8448264

    .................................................. ........

    Norton Finance
    Central Processing Office
    Norton House
    Mansfield Road
    Rotherham
    South Yorkshire
    S60 2EB


    .................................................. .........

    NORTHERN ROCK RISK MANAGEMENT,
    CREDIT SCORING,
    NORTHERN ROCK PLC,
    NORTHERN ROCK HOUSE,
    REGENT CENTRE,
    GOSFORTH,
    NEWCASTLE UPON TYNE,
    NE3 4PL
    TEL: 0845 6008401

    NORTHERN ROCK PLC SOLAR HOUSE,
    7 ADMIRAL WAY,
    DOXFORD PARK,
    SUNDERLAND,
    SR3 3XW

    .................................................. ......

    Norwich & Peterborough Building Society Head Office:
    Norwich & Peterborough Building Society,
    Peterborough Business Park,
    Lynch Wood,
    Peterborough,
    PE2 6WZ

    .................................................. .......

    O

    .................................................. ........

    P

    .................................................. .........

    Q

    .................................................. .........

    R

    REDCATS (BRANDS) LIMITED
    18 CANAL ROAD,
    BRADFORD,
    WEST YORKSHIRE,
    BD99 4XB
    TEL: 01274 729544 EXT 3074

    .................................................. .........

    Royal Bank of Scotland
    36 St Andrew Square
    Edinburgh
    EH2 2YB

    Royal Bank of Scotland
    Cards Customer Services
    PO Box 5757
    Southend on Sea
    SS1 9AJB

    RBS Credit Card Customer Services Tel: 0870 907 0010
    RBS Mortgage Queries Tel: 0800 056 3220
    RBS Loans Queries Tel: 0800 121 121

    Customer Relations Manager
    The Royal Bank of Scotland,
    Freepost
    PO Box 1727,
    Edinburgh,
    EH12 9JN

    This office/department below only deals with claims for mis-sold PPI schemes

    Tel 0161 755 6890 or 0800 015 0319

    PPI Customer Concerns Team
    Royal Bank of Scotland Group
    PO BOX 833
    5th Floor
    1 Hardman Boulevard
    Manchester
    M3 3AQ

    .................................................. .....

    S

    Sainsbury's Bank PLC
    33 Holborn
    London
    EC1N 2HT

    Loan Enquiries Tel: 0800 096 0543

    Sainsbury's Finance is a trading name of Sainsbury's Bank plc Registered Office:

    Sainsbury's Bank plc
    33 Holborn
    London
    EC1N 2HT

    .................................................. .....

    SHOP DIRECT FINANCIAL SERVICES CREDIT REFERENCE TEAM MANAGER,
    SHOP DIRECT FINANCIAL SERVICES LTD,
    AINTREE INNOVATION CENTRE,
    PARK LANE,
    NETHERTON,
    BOOTLE,
    L30 1SL
    TEL: 0870 9000993

    .................................................. ......

    T

    TESCO PERSONAL FINANCE CRA ENQUIRIES,
    CREDIT CARD OPERATIONS CENTRE,
    PO BOX 6050,
    SOUTHEND ON SEA,
    SS99 1WL

    TESCO PERSONAL FINANCE RBS,
    TAY HOUSE,
    5TH FLOOR,
    BATH STREET,
    GLASGOW,
    G2 4RS

    Customer Service Contact Details:

    Tesco Personal Finance,
    PO Box 104010,
    George House (4th Floor),
    36 North Hanover Street,
    Glasgow, G1 2YG
    Tel: 0845 600 6768

    .................................................. ............

    U

    .................................................. ............

    V

    Vanquis Card Credit Services
    P.O. Box 399
    Chatham
    ME4 4WQ

    .................................................. ..............

    W

    WELCOME FINANCIAL SERVICES LTD MERE WAY,
    RUDDINGTON FIELDS BUSINESS PARK,
    RUDDINGTON,
    NOTTINGHAM,
    NG11 6NZ
    TEL: 0845 6187804

    Welcome Finance
    Kingston House
    Centre 27 Business Park
    Woodhead Road
    Birstall
    Batley
    WF17 9TD

    Welcome Financial Services (Worcester Branch)
    2, Sansome Walk,
    Worcester,
    Worcestershire
    WR1 1LH
    Tel: 01905 723857

    Welcome Finance (Kidderminster Branch)
    Campion House
    Green St, Kidderminster, DY10 1JL
    Tel: 01527 592369

    .................................................. ..........


    The Woolwich Head Office:
    The Woolwich,
    Watling Street,
    Bexleyheath,
    Kent
    DA6 7RR

    .................................................. ...........

    X

    .................................................. ...........

    Y

    Yorkshire Bank Head Office:
    Yorkshire Bank, Trading name of: Clydesdale Bank Plc,
    Registered Office:

    Yorkshire Bank
    30 St Vincent Place,
    Glasgow,
    G1 2HL

    .................................................. ..............

    Z

  • #2
    Re: List of useful Addresses

    Brilliant Thread Di......

    Basically whenever anyone gets a letter from their lender, we need them to post the address here....
    I'm the forum administrator and I look after the theme & features, our volunteers & users and also look after any complaints or Data Protection queries that pass through the forum or main website. I am extremely busy so if you do contact me or need a reply to a forum post then use the email or PM features offered because I do miss things and get tied up for days at a time!

    If you spot any spammers, AE's, abusive or libellous posts or anything else that just doesn't feel right then please report them to me as soon as you spot them at: webmaster@all-about-debt.co.uk

    Comment


    • #3
      Re: List of useful Addresses

      Di

      you'll run out of space before too long, may be an idea deleting our chat posts and using one post per letter, so have post 1 as an a-z with links to post 1-26 (1 post per letter of alphabet)....

      Makes sense?
      I'm the forum administrator and I look after the theme & features, our volunteers & users and also look after any complaints or Data Protection queries that pass through the forum or main website. I am extremely busy so if you do contact me or need a reply to a forum post then use the email or PM features offered because I do miss things and get tied up for days at a time!

      If you spot any spammers, AE's, abusive or libellous posts or anything else that just doesn't feel right then please report them to me as soon as you spot them at: webmaster@all-about-debt.co.uk

      Comment


      • #4
        Re: List of useful Addresses

        Complaints addresses for loan PPI
        Abbey (Santander)

        Santander
        PPI Customer Contact Team
        Customer Services Centre
        Carlton Park
        Narborough
        Leicester
        LE19 0AL

        Alliance & Leicester (Santander)

        Alliance & Leicester PLC
        Customer Service Centre
        Narborough
        Leicester
        LE19 0AL

        Bank of Scotland (Inc AA loans)

        Bank of Scotland
        Customer Relations
        PO Box 29112
        Dunfermline
        KY11 2ZX

        Barclays Bank

        Barclays Bank PLC
        Retail Banking Customer Relations
        Leicester
        LE87 2BB

        Blackhorse

        Black Horse Limited
        Customer Complaints Department

        St William House
        Cardiff
        CF10 5BH

        Bradford & Bingley

        Bradford & Bingley plc
        P.O. Box 88
        Croft Road
        Crossflatts
        BINGLEY
        BD16 2UA


        Britannia

        Britannia Personal Lending
        Thistle House
        City Road
        Chester
        CH88 3AN

        Cahoot

        Cahoot
        Friars House
        PO Box 1981
        Coventry
        CV1 2ZD


        Capital One

        Capital One Bank (Europe) PLC
        Executive Office
        PO Box 5283
        Nottingham
        NG2 3YG

        Citi Cards

        Customer Relations Office
        Citi Cards
        Citi Financial PLC
        PO Box 49930

        London
        SE5 7XT

        Clydesdale Bank

        Clydesdale Bank
        30 St Vincent Place
        Glasgow
        G1 2HL



        Cooperative Bank

        Customer Feedback
        The Co-operative Bank plc
        4th Floor
        Miller St
        M60 0AL


        Coventry Building Society

        Customer Relations Office
        Egg
        Riverside Road
        Pride Park
        Derby
        DE99 3GG

        Egg

        Customer Relations Office
        Egg
        Riverside Park
        Pride Park
        Derby
        DE99 3GG

        GE Money/Finance

        GE Money Home Lending Limited
        Building 4
        Hatters Lane
        Croxley Green Business Park
        Watford
        Hertfordshire
        WD18 8YF

        Halifax


        Halifax
        Customer Relations
        PO Box 548
        Leeds
        LS1 1WU

        HSBC

        HSBC Bank PLC
        PPI Team
        Redcliff Quay
        120 Redcliff Street
        Bristol
        BS1 6HU

        Intelligent Finance

        Intelligent Finance
        Customer Relations
        PO Box 17316
        Edinburgh
        EH12 1AY

        Lloyds TSB

        Customer Care
        Lloyds TSB Insurance
        Tredegar Park
        Newport
        South Wales
        NP10 8SB

        The Processing Team
        EDS Ltd
        St Aidens Hall
        Birchwood Drive
        Bracken Hill Business Park
        Peterlee
        SR8 2RS

        Marbles:

        Data Protection:

        FAO Data Protection Officer
        Marbles
        Edmund Street
        Birmingham
        B3 2QZ


        Complaints:

        Card Services
        Complaints Resolution Team
        Marbles
        Pitreavie Business Park
        Dunfermline
        Fife
        KY99 4BS

        Natwest

        The Royal Bank of Scotland
        Payment Protection Insurance Concerns Team
        5th Floor
        1 Hardman Boulevard
        Manchester
        M3 3AQ

        Northern Rock

        Customer Support Team
        Northern Rock PLC
        Northern Rock House
        Newcastle Upon Tyne
        NE3 4PL

        Nationwide

        Member Service
        Nationwide Building Society
        Kings Park Road
        Moulton Park
        Northampton
        NN3 6NW

        Bank of Scotland

        The Royal Bank of Scotland
        Payment Protection Insurance Concerns Team
        5th Floor
        1 Hardman Boulevard
        Manchester
        M3 3AQ

        Smile

        smile
        customer feedback
        4th Floor
        Miller St
        Manchester
        M60 0AL


        Tesco

        Tesco Bank
        PPI Complaints Team
        Broadway One
        199 Renfield Street
        Glasgow
        G2 3AX

        Welcome Financial Services

        Customer Complaints Department
        Mere Way
        Ruddington Fields Business Park
        Ruddington
        Nottingham
        NG11 6NZ.


        .................................................. .................................................. ............

        Will get re-organising on these addreses soon, I came across this list and note - we did not have them all posted on the starting post.

        Comment


        • #5
          Re: List of useful Addresses

          (If I missed any, and if anyone has any addresses to add, please post up, and I shall get on to re-arranging in due course), thank you.

          Comment


          • #6
            Re: List of useful Addresses

            Great info Di - thanks
            I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

            If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

            Comment


            • #7
              Re: List of useful Addresses

              Superb info Di!

              Comment


              • #8
                Re: List of useful Addresses

                Doh!! Sorry, duplicate of what's already here.
                Last edited by vossy; 12 July 2012, 11:49.




                Comment

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