My mother has been sent a default notice saying she was sent a letter regarding the outstanding arrears and failure to pay within 14 days may result in a debt collection agency asking for full payment or arranging a monthly repayment. and a default notice will be served.
It was from an agent acting for barclaycard.
The thing is, after reading your sticky on what is default notices, it says she should have received a pre-default notice first, but it seems she never received this. Nor a letter informing her she was in arrears.
She has an agreement with barclaycard for a £1 a month payment, so its likely this letter was sent as a matter of course without any action, but my question is, do they need to notify you first before they can send that letter?
It was from an agent acting for barclaycard.
The thing is, after reading your sticky on what is default notices, it says she should have received a pre-default notice first, but it seems she never received this. Nor a letter informing her she was in arrears.
She has an agreement with barclaycard for a £1 a month payment, so its likely this letter was sent as a matter of course without any action, but my question is, do they need to notify you first before they can send that letter?
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