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Credit Card Debt Passed To A New DCA, Despite CCA Requests T

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  • Credit Card Debt Passed To A New DCA, Despite CCA Requests T

    Hello again,

    I have been contacted by Moorcroft Debt Recovery about an old Halifax credit card debt, twice by phone today and also by letter which I received yesterday.

    MDR are the 3rd Debt Collection Agency to contact me about credit card despite the fact I have sent the previous two DCAs CCA requests which they just pass back to Halifax. The last one I sent a CCA request to was IQoR.

    Another thing, Moorecroft keep calling me at work (I know the number so don't answer) despite me repeatedly telling Halifax and the other DCAs that I do not wish to be contacted by phone, especially at work. I have told them on the phone and in writing, quoting the relevant acts.

    So my question is, what do I do now? Do I send another CCA request to Moorecroft, or do I complain to Halifax? Is there a template letter for this scenario?

    Many thanks,

    Lee

  • #2
    Re: Credit Card Debt Passed To A New DCA, Despite CCA Reques

    Hiya

    You send this to Moorcroft: ---> viewtopic.php?p=20203#p20203

    As for the calls at work, can you not answer in future and just say "sorry he no longer works here" - that will get them to remove the number, they are not going to recognise your voice lol...... that is what I would do.

    As for the personal calls, you need to ignore for the minute (or change numbers)....
    I'm the forum administrator and I look after the theme & features, our volunteers & users and also look after any complaints or Data Protection queries that pass through the forum or main website. I am extremely busy so if you do contact me or need a reply to a forum post then use the email or PM features offered because I do miss things and get tied up for days at a time!

    If you spot any spammers, AE's, abusive or libellous posts or anything else that just doesn't feel right then please report them to me as soon as you spot them at: webmaster@all-about-debt.co.uk

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    • #3
      Re: Credit Card Debt Passed To A New DCA, Despite CCA Reques

      Thanks for the template. I'll get that sent off recorded delivery tomorrow.

      I'll also tell the next person who calls that I no longer work here.

      As for personal calls, I have now disconnected my home phone as I only need the line for internet anyway. I don't make or receive calls on it.

      Thanks again!

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      • #4
        Re: Credit Card Debt Passed To A New DCA, Despite CCA Reques

        cheers for update, best of luck.... as for the phone calls at work, yea do that! Just say he no longer works here update your records..... lol. They must then remove your work number. y
        I'm the forum administrator and I look after the theme & features, our volunteers & users and also look after any complaints or Data Protection queries that pass through the forum or main website. I am extremely busy so if you do contact me or need a reply to a forum post then use the email or PM features offered because I do miss things and get tied up for days at a time!

        If you spot any spammers, AE's, abusive or libellous posts or anything else that just doesn't feel right then please report them to me as soon as you spot them at: webmaster@all-about-debt.co.uk

        Comment

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