DS's reclaim

[CleverClogs (RIP)]

Re: DS's reclaim

LOL, mine was the same, when he was a full time student he purchased a burton card with ppi,

In the name of The Flying Spaghetti Monster, why?

Montague Burton make appalling clothes and I'm sure their cutters are cross-eyed.

[di30]

Re: DS's reclaim

thanks Di, bloody ridiculous that you have to go to these lengths to get a simple refund, I will slap DS as he was stupid enough to say yes in the first place and if he's thought about it and listened to his mother he wouldn't have!!!

Your welcome honey

Yes I know, if the shoe was on the other foot they would not leave us alone!

LOL, mine was the same, when he was a full time student he purchased a burton card with ppi, he did eventually get it back with my help.
Hope your DS hears soon, fingers crossed x

[MrsD]

Re: DS's reclaim

thanks Di, bloody ridiculous that you have to go to these lengths to get a simple refund, I will slap DS as he was stupid enough to say yes in the first place and if he's thought about it and listened to his mother he wouldn't have!!!

[di30]

Re: DS's reclaim

As promised, the Chief Executive Officer (CEO)
ian.odoherty@bankofamerica.com


Tell them your not happy, and you want this resolved soon, or you will be in touch with the FSA.

Hope that works, good luck.x

[di30]

Re: DS's reclaim

Guys

this is so not my area so need a bit of guidance! DS and DD have reclaims in for missold PPI (cos I made them do it) DS is a student and it wasn't that much (around £120), MBNA have written to uphold his claim on 5th July and told him the cheque would be there within 28 days, guess what no cheque............so we've phoned three times, thinking perhaps the cheque was lost in post (naive I know), they are palming off, telling him something wrong and they need to speak with a superior (who stangely enough is never there) and of course they will phone back. They haven't, so is there a really nasty letter to send or can I just report them for non compliance?

DS's claim is with HBOS and apparently they have 16 weeks to respond? is this correct or do I have to start here as well?

thanks

Hiya hon

First of all well done to your son, every penny counts. And its better in his pocket that theirs.
I will try to find the CEO email address, maybe then you could email and tell them your not happy (on behalf of your son, you know what I mean) .

That is correct in regards of the 16 weeks, the FSA have given extra time to the main of the banks due to backlogs, good luck. x

[MrsD]

Guys

this is so not my area so need a bit of guidance! DS and DD have reclaims in for missold PPI (cos I made them do it) DS is a student and it wasn't that much (around £120), MBNA have written to uphold his claim on 5th July and told him the cheque would be there within 28 days, guess what no cheque............so we've phoned three times, thinking perhaps the cheque was lost in post (naive I know), they are palming off, telling him something wrong and they need to speak with a superior (who stangely enough is never there) and of course they will phone back. They haven't, so is there a really nasty letter to send or can I just report them for non compliance?

DS's claim is with HBOS and apparently they have 16 weeks to respond? is this correct or do I have to start here as well?

thanks