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  • 5corpio
    started a blog post 'Bill shock' warning on 118 calls prompts regulator to act

    'Bill shock' warning on 118 calls prompts regulator to act

    The telecoms regulator Ofcom has announced it wants to cap the price of 118 directory enquiry calls at £3.10 for a 90 second call. Market leader 118 118 charges £11.23 for a 90 second call to its service. Ofcom said providers had been increasing prices "quite significantly" in recent years...
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  • Please help - Single, student mum owing £3500 in housing benefit overpayment

    Hi there, I am really hoping that someone may be able to help me at all as i am so worried.


    I am a single mum and I am in my third year of my degree course. I have just received a letter that housing benefit has been overpaid to me since 2014 and i now owe them £3500! They never...
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  • julian
    started a topic Summons for Magistrates Court

    Summons for Magistrates Court

    A bit unusual and not much info found. Has anybody any pointers?

    A colleague has had some work done on a party wall, with an agreed Party Wall surveyor. Unfortunately, last minute costs have been awarded to a neighbour with additional costs for the surveyor. There is no breakdown of costs,...
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  • mike'y
    started a topic NPower.

    NPower.

    I've been with them for gas and electric for years and it's always been difficult if not painful. Recently I switched to a nicer provider and provided Npower with meter readings.

    The final gas bill is based on the meter reading I provided.

    The final electricity bill is 'estimated'...
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  • cardiac arrest
    started a topic identity fraud

    identity fraud

    not sure if this is the right place but....

    my daughter and her partner were declined a mortgage recently after failing a credit check.
    After investigating it seems her partners ex wife has run up dozens of defaulted debts after they split but before they were divorced.
    ...
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  • pipsaholic
    started a topic Moorcroft Letter?

    Moorcroft Letter?

    Hi,

    I sent letters to Tesco Bank asking for debt validation, deed of assignment, proof of contract they have eventually after 4 months passed onto Moorcroft sent them letter 1 got this response?

    Questions I have is

    We received the instructions in good faith from...
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  • jmmc
    started a topic Lowell Portfolio / Orange Mobile UK debt

    Lowell Portfolio / Orange Mobile UK debt

    Hi everyone,

    My name is Joao and I am new in the forum, so Hi to everyone. Hope you guys can help me with this not so new issue.
    I looked on google and it seems a lot of people had problems with Orange and Lowell before, but I can't get the right answer for my problem.
    I was...
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  • Landline phone prices review launched by Ofcom

    Landline phone prices review launched by Ofcom

    This is a duplicate of the Blog Entry made on: 1st December 2016 14:04
    Telecoms regulator Ofcom has launched a review of landline-only rental prices after concerns that people may not be getting value for money.

    It said
    ...
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  • Pixie
    started a topic Dad's council tax

    Dad's council tax

    Yet again I'm sorting out my dad's stuff.

    Last Thursday (8th) he got a letter from the council saying that he'd missed paying an instalment of his council tax and, as it was the second time he'd missed, he'd lost the right to pay in instalments. They wanted the remainder of the year's council...
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  • Bank customers could be forced to foot bill for fraud on their accounts

    Bank customers could be forced to foot bill for fraud on their accounts

    This is a duplicate of the Blog Entry made on: 26th May 2016 15:42
    ......in future if they have lax online security


    • Customers could soon be blocked from claiming compensation for fraud
    ...
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  • Strange contract, strange DCA

    OK lets start from the beginning.

    Agreed to rent a machine for my business, minimum rental was 36 months. I didn't think it was a problem as I didn't expect to not need it.

    November 2014 it arrives. I move to different premises and they have several of the machines so don't...
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  • Debt Managers (Services) Ltd

    Looking for some follow up advice after I found some info in the forum archive here regarding Debt Managers (Services) LTD, the wife has just received a fishing letter which has confused us no end. we've checked her file on noddle and apart from a possible £12 showing from 2004 we can't see anything...
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  • Westham1
    started a topic Virgin Mobile phone

    Virgin Mobile phone

    Yesterday my partner received a text from Virgin to say she was approaching her credit limit for the month.
    I phoned them up and was told that she had exceeded her allowance and her current bill was £95.
    When I asked what the limit was the rep told me £125.
    I was astounded to hear...
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  • Lloyds snubs loyal customers by taking away their free, interest-paying current accounts

    Lloyds snubs loyal customers by taking away their free, interest-paying current accounts

    This is a duplicate of the Blog Entry made on: 20th April 2016 13:07
    and tells them to sign up for one at £60 a year

    Lloyds customers are losing their free, interest-paying current
    ...
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  • smub
    started a topic Too late to stop British gas late payment marker?

    Too late to stop British gas late payment marker?

    ...
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