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  • 5corpio
    started a blog post Banks disagree on how to pay for fraud refunds

    Banks disagree on how to pay for fraud refunds

    The UK's banks have disagreed on how to pay for refunds to customers who have been tricked into transferring money to sophisticated fraudsters. A temporary agreement has been in place since May, making it easier for victims of so-called authorised push payment (APP) fraud to get money back. Now it has...
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  • 5corpio
    started a blog post TSB pledges to refund fraud victims

    TSB pledges to refund fraud victims

    TSB has become the first UK bank to pledge to refund customers who fall victim to any type of fraud. The "fraud refund guarantee" will cover cases where customers are tricked into authorising payments to fraudsters, as well as unauthorised transactions. The move comes as the bank tries to...
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  • HSBC to refund £4m to shoppers who fell into debt

    HSBC to refund £4m to shoppers who fell into debt

    This is a duplicate of the Blog Entry made on: 23rd January 2017 17:54
    HSBC has agreed to compensate thousands of shoppers who bought goods on credit, but were overcharged when they fell behind with payments.

    In total
    ...
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  • alland
    started a topic Tip Of The Day -MOT

    Tip Of The Day -MOT

    Talking to a friend of mine tonight, he was telling me he had been clamped by a patrolling DVLA mobile van for no road tax on the street where he lives, he stated to them that he paid by direct debit and that was not possible, he was then told his MOT had run out (which it had.by10 days) which under...
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  • LeeC
    started a topic Continous Payment Authority

    Continous Payment Authority

    hello

    if i cancel my current debit card and get a new one would this stop the PDL companies taking the money from my account?

    thanks
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  • Balleriana
    started a topic Natwest advantage gold account

    Natwest advantage gold account

    I am trying to find out if anyone does know what were the benefits that Natwest had in their advantage gold account. Also when did they introduce car breakdown to their benefits. Was it included when the bank first had advantage gold account.
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  • Tornadotechie
    started a topic SCS faulty after delivery

    SCS faulty after delivery

    Hi there,

    I bought a sofa from SCS back in January. The sofa arrived about 6 weeks later. After delivery we noticed some damage on the sofa which was reported within a few days. They sent out a technician to look at the damage, he took photos and sent a report to SCS. I said I didn't...
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  • Energy firms told to refund customers after gas meters mistake

    Energy firms told to refund customers after gas meters mistake

    This is a duplicate of the Blog Entry made on: 15th August 2016 07:16
    Energy firms have been ordered to refund thousands of gas customers affected by a meter reading mistake.

    The error - caused by companies
    ...
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  • Cassy
    started a topic Littlewoods Shopping Insurance

    Littlewoods Shopping Insurance

    Hello ive been reading through a few threads on here regarding littlewoods shopping insurance, and i am wondering if the shopping insurance would pay out if I needed to make a claim.
    I cant quite remember the date i opened an account at littlewoods, but it was in 2010, and I had just started...
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  • Disastra
    started a topic DVLA Changing Your Address

    DVLA Changing Your Address

    Just a little tip.

    In these days of tax being cancelled when a vehicle is transferred this is quite important.

    If you move house and return your V5C (logbook) to DVLA to make an address change don't write your name into section 6, or tick any of the boxes. Don't fill in the...
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    Last edited by Disastra; 13 July 2016, 17:29. Reason: Additonal tip

  • Exclus
    started a topic What are my rights?

    What are my rights?

    We purchased a new sofa and two armchairs from our local furniture store and they were delivered 28.June 2016 (last week). The furniture is grey in colour and the scatter cushions - supplied by the manufacturer are red in colour.
    After five days we noticed that there were red marks on the armchairs...
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  • Pixie
    started a topic The elderly and scams

    The elderly and scams

    My Dad is 84 and is constantly plagued by scam calls even though I've registered his numbers with the Telephone Preference Service. In fact, when I was at his house the other day he got a call (which I answered) from someone supposedly called Michael but who had a very thick foreign accent. He said...
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  • AAD News Feed
    started a topic Argos to refund card customers

    Argos to refund card customers

    Argos to refund card customers

    This is a duplicate of the Blog Entry made on: 9th June 2016 15:41
    Thousands of Argos customers will be refunded by up to £30m, as a result of being overcharged on their store cards.
    The company has launched an enquiry into how customers were
    ...
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  • West Bromwich to refund £27.5m to overcharged landlords

    West Bromwich to refund £27.5m to overcharged landlords

    This is a duplicate of the Blog Entry made on: 8th June 2016 17:12
    The West Bromwich Mortgage Company is to refund £27.5m to thousands of landlords who were overcharged.
    The Appeal Court has ruled that the lender, which
    ...
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  • Peter42
    started a topic NatWest Gold Account missold

    NatWest Gold Account missold

    Hi

    I'm hoping someone will be able to help I was sold gold advantage account in 2009 and advised that to have my overdraft from previous bank matched I needed to have gold account. Advised bank employee that I didn't have driving licence or car therefore breakdown cover was irrelevant...
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