HSBC Mortgage

[malamute]

Hi All,

My mortgage was in an arrangement to pay. As soon as it went into an arrangement - they updated my CR files with AR - which is fine.

The arragenment to pay ended in July and they are yet to update my file.

How can they be so quick to put bad stuff on but not as quick to update it with beneficial info.

Other accounts I'm less bothered about but my mortgage is the one account I want to be accurately reported.

[SXGuy]

Re: HSBC Mortgage

you could contact them and ask them to update it asap, you could also contace the credit reference agencies and notify them that the marker has not been updated

But i did read they can take 3 to 6 months to update CRA's, i know its not fair when it seems like they are quick to do it when its not in your favour.

Maybe Niddy will have some advice on what to do.

[mgfboy]

Re: HSBC Mortgage

Hi All,

My mortgage was in an arrangement to pay. As soon as it went into an arrangement - they updated my CR files with AR - which is fine.

The arragenment to pay ended in July and they are yet to update my file.

How can they be so quick to put bad stuff on but not as quick to update it with beneficial info.

Other accounts I'm less bothered about but my mortgage is the one account I want to be accurately reported.

In the current market I would say that all credit markers are important, I curious why you think the mortgage is alot more important ( apart from probably being your largest debt??).

[malamute]

Re: HSBC Mortgage

In the current market I would say that all credit markers are important, I curious why you think the mortgage is alot more important ( apart from probably being your largest debt??).

Just cos it's the biggest I guess and cos its a mortgage. But agreed at mo all data should be right.

Just annoying that they quick to mark negatively but not when positive.

[PlanB]

Re: HSBC Mortgage

I fear this AR marker may stay on your file for the next 12 months since the CRA files show the history of payments and the account's performance (late payments etc) throughout that time span The good news is that as each month goes by you will be more distanced from the event because they drop off on an ongoing monthly basis

[malamute]

Re: HSBC Mortgage

I fear this AR marker may stay on your file for the next 12 months since the CRA files show the history of payments and the account's performance (late payments etc) throughout that time span The good news is that as each month goes by you will be more distanced from the event because they drop off on an ongoing monthly basis

I know the AR marker stays for 12 months but the current status should be current and "OK"

I spoke to them and they said they update it monthly but they won't "look into it" until its wrong for two months.

I did ask why was it so quick to up date when my account was behind but not so much when it was brought up to the date.

My account was brought up to date in July yet still shows behind in august and sept.

Grrrrrrrrrrrr