Originally posted by SXGuy
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Before I received the noticed of increased prices I paid my phone bill regularly and always on time, not via there preferred direct debit method but on-line via card payment, which I was penalised for as there were added charges for not paying via direct debit. When I was notified i stopped using the SIM right away and I sent a letter requesting to cancel, although I received no reply to this, but I got a termination of contract in the post also requesting cancellation fees, which I ignored and did not pay on the grounds of clause 4.3 stating that I can terminate if they vary terms, resulting in an excessive increase in the Charges or changes that alter your rights under this Contract. Since then over the last year or so the debt has been passed from pillar to post to various collection companies up until this happening.
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