C&G/FOS

[di30]

Right, please delete if I'm not to post yet..... ;Red .

Received a phone call last week from the adjudicator that was dealing with the mortgage provider C&G, originally this was rejected and not upheld, and awaiting now to be moved onto the FOS, we did also contact hubby's union as well who suggested for now to continue with the FOS and take it from there.
However, the adjudicator apologised and said her colleagues had pointed out some issues that was missed.

I have to forward on copies of the bank statements, from when we banked at lloyds, as the payments were debited from that account for the mortgage, and copies of the mortgage insurance policy that ran out after 12 months, so I am on to this matter now.

I will keep this thread updated as soon as I have updates.

[di30]

Re: C&G/FOS

The latest is, another phone call we received to inform us that C&G have refunded the £99 fee they taken last year to our account.
We did not know anything about this, the adjudicator informed us of this.

And now is seems we do have a case so its ongoing. 2 k

[di30]

Re: C&G/FOS

Received an update statement from mortgage lender and there is nothing on there at all to show they have paid £99 fee to the account!!!
The adjudicator told us the other week C&G had done this but was not going to send a letter, but surely if they did do this it would be on the statement as a payment being made back to the account??

The statement takes it up to the 1st November, and October they supposed to have already done this.

I have since e-mailed the details to the adjudicator, so she could check this out, every penny counts, and the adjudicator did say the last time we spoke, they only done it so it looks good.
lol

[di30]

Re: C&G/FOS

No updates as yet, but will post up when i have some further news. k

[billypre]

Re: C&G/FOS

Sorry to be a divvy, is this Mortgage ppi your reclaiming Di or something entirely different ?

[di30]

Re: C&G/FOS

Sorry to be a divvy, is this Mortgage ppi your reclaiming Di or something entirely different ?

Hi Billy, your not being divvy honey. k

Its something totally different, had some issues with them, when in hardship, and this was during the recession, and they were not much help at all and it just got out of hand, even though we are sorted now more or less, there are other issues we are also on to with them thats being looked into.
I will post some docs to give more info up when i get my scanner working again.
Thank you for asking though, I appreciate it XX

[di30]

Re: C&G/FOS

Just going through the details of the remortgage application that taken place in July 2007, they had my hubby's income as more than double to what it was and mine as well, yet I am a carer and just received the allowance for this, plus my children's benefits.


Its something that I may have asked before, but cannot remember if anyone got back to me on this one, but are they supposed to include children's benefits in the income, also such as child tax credits because this amount changed and varies from time to time?

Cheers.

[di30]

Re: C&G/FOS

Hi Gerry and thanks honey.

My point is, when the broker of the bank was doing the application he included my benefits, but when it comes to child tax, the amounts may change and differ through the year, but I know what you mean when you say they divide it, but the amounts of tax credits could change in that same year, and of course in my case I could no longer claim for the older son but just the younger one. So it was later reduced 2 months after taking the remortgage out with them.

XXX

[di30]

Re: C&G/FOS

Blimey, this is a turn up for the books, please tell me what you think?
We went into hardship once the insurance stopped paying out, and then got messed around with the interest issues when my hubby lost his job when the steelplant went into administration back in Dec 2007, since he returned to full time employment we had come to an arrangement to pay as much as we could afford and since Jan 2011 of this year we been paying well over , well basically an extra £165 a month to help towards the arrears bringing it up to £750 a month.

Today we received a letter from C&G with an offer of having the option of clearing the arrears on the mortgage by having them treated as if they are part of the standard mortgage balance.

Below post I will post up the letter and any opinions I am grateful for, thank you.

[di30]

Re: C&G/FOS

Dear Mr & Mrs

Mortgage Account number ************
Property Address

Thank you for making your mortgage payments in full recently. I am pleased to be able to tell you that if you continue to make your payments, we may be able to offer you the option of clearing the arrears on your mortgage by having them treated as if they were part of your standard mortgage balance. For this to happy you must at least made six consecutive full monthly payments, but this includes those you have made recently.

Treating the arrears as part of your standard mortgage balance would mean that you would then repay the arrears over the remaining term of your mortgage.

It would also mean that we would no longer write to you about your current arrears as we consider your mortgage as being up to date.

This option is called consolidation. If you decide you would like to do this, you would pay interest on the arrears for the remainder of the term and your monthly mortgage payment is likely to go up. If you decide against consolidation and to repay the arrears over a shorter term instead, you will still pay interest on the arrears until they are repaid, but it will be less interest that if you choose consolidation.

To qualify to have your arrears consolidated, it is important that you continue to make your full mortgage monthly payment on time each month.
If you think you may have a problem paying, please call us straight away so we can talk about it.

If your interested in this option you need to nothing at this point - as long as you keep your payments up to date we will contact you again in two months.

We look forward to speaking to you again shortly about this option.

Yours sincerely
Head of Secured Collections.

[pompeyfaith]

Re: C&G/FOS

Di,

Whilst that may sound a good option, they are not doing that out of the kindest of there hearts, it is consolidation and will mean those arrears will rack up quiet a sum of interest over the term of the mortgage furthermore if the mortgage interest rate goes up which it will sooner or later it will cost you even more.

Far better to keep those arrears in your mind and when time is right pay more to clear it down.

Just thought I would point that out to you.

Regards

[di30]

Re: C&G/FOS

Di,

Whilst that may sound a good option, they are not doing that out of the kindest of there hearts, it is consolidation and will mean those arrears will rack up quiet a sum of interest over the term of the mortgage furthermore if the mortgage interest rate goes up which it will sooner or later it will cost you even more.

Far better to keep those arrears in your mind and when time is right pay more to clear it down.

Just thought I would point that out to you.

Regards

Hi PF, and yes very good point this, thanks for your input hun x