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  • #1

    Barclays Closing my Account?!

    Hey all,

    Barclays wrote to me yesterday and have advised they're closing my account?

    I have no idea why as I don't have an overdraft, I'm not in debt with them, and regularly have my salary paid into the account so have literally no idea why they would do this!?

    Any suggestions/help would be great

    - TM


    TibetanMonk
    On Debt Row

    AAD has so much to offer and wants so little back. Take advantage while you can.
    Tags: account, accounts, bank, banking, barclays, basic account, card, cash, ccj, complaints, credit, debt, direct debits, email, fos, help, letter, london, overdraft, paid, personal, reviews, salary, see., senior, suggestions
  • #2
    Re: Barclays Closing my Account?!

    Is it a basic account? Have you went overdrawn 3+ times - ever?
    I'm the forum administrator and I look after the theme & features, our volunteers & users and also look after any complaints or Data Protection queries that pass through the forum or main website. I am extremely busy so if you do contact me or need a reply to a forum post then use the email or PM features offered because I do miss things and get tied up for days at a time!

    If you spot any spammers, AE's, abusive or libellous posts or anything else that just doesn't feel right then please report them to me as soon as you spot them at: webmaster@all-about-debt.co.uk

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    • #3
      Re: Barclays Closing my Account?!

      It's a cash card account mate and no, never over-drawn. Literally, never.


      TibetanMonk
      On Debt Row

      AAD has so much to offer and wants so little back. Take advantage while you can.

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      • #4
        Re: Barclays Closing my Account?!

        Well that's strange. Any missed DD's? Any *significant* changes to your credit file such as CCJ etc?
        I'm the forum administrator and I look after the theme & features, our volunteers & users and also look after any complaints or Data Protection queries that pass through the forum or main website. I am extremely busy so if you do contact me or need a reply to a forum post then use the email or PM features offered because I do miss things and get tied up for days at a time!

        If you spot any spammers, AE's, abusive or libellous posts or anything else that just doesn't feel right then please report them to me as soon as you spot them at: webmaster@all-about-debt.co.uk

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        • #5
          Re: Barclays Closing my Account?!

          Originally posted by Never-In-Doubt View Post
          Well that's strange. Any missed DD's? Any *significant* changes to your credit file such as CCJ etc?
          Nope, the Direct Debits come out of my partners account and no CCJ's that I can see. I would presume I'd know about it if I did have one, lol.

          This is the email I got from them when I questioned it:-

          Dear Mr Monk,

          I can confirm I have not sent a letter advising that your account is to be closed, however, I can see that you have been sent a letter by Sean Foster. If we are going to close an account we are obliged to issue notice in writing, which is why it could not be sent to you via email, I am sorry if this is inconvenient.

          We conduct regular reviews on accounts and there are a number of reasons why they can be closed, whilst I appreciate this can be frustrating, the Bank is entitled to make commercial decisions about who it provides services too.

          Yours sincerely

          Matthew Blows


          Matthew Blows | Senior Case Manager | Specialist Complaints Head Office | Personal and Corporate Banking
          Tel: 0203 134 3382 | Email: Matthew.Blows@barclays.com
          Barclays, Level 23, 1 Churchill Place, London, E14 5HP
          Barclays.com
          Respect | Integrity | Service | Excellence | Stewardship
          Helping people achieve their ambitions – in the right way

          P Please consider the environment before printing this email

          CONFIDENTIAL


          TibetanMonk
          On Debt Row

          AAD has so much to offer and wants so little back. Take advantage while you can.

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