Pretty simple question on this.
What should we really expect from the creditor when we do a CCA request?.
This is not something that you would think they could get wrong. And something that must be easy to put right. So not something I am hanging a hat on.
So say if a DCA sent you a raft of statements from the OC, then said you had been paying, so therefore admitted the debt and then said on a covering letter that you owed £xxxxx. But £xxxxx was a couple of thousand adrift from what the last OC statement said. The time between the last OC statement and the covering letter is 4 years.
There is no connection from what they say you owe on the covering letter to the last statement. No payments no monthly totals no nothing.
(I would have thought the intention for this information was to connect what they say you owed to an account. So the start total, lifetime payments etc are a must for the the account. You would think this is enable you to judge your liability for the amount begged for. Or am I missing something)
Just curious that a DCA would furnish the information above but not the payment history from when they got hold of the account to the date of the covering letter.
What should we really expect from the creditor when we do a CCA request?.
This is not something that you would think they could get wrong. And something that must be easy to put right. So not something I am hanging a hat on.
So say if a DCA sent you a raft of statements from the OC, then said you had been paying, so therefore admitted the debt and then said on a covering letter that you owed £xxxxx. But £xxxxx was a couple of thousand adrift from what the last OC statement said. The time between the last OC statement and the covering letter is 4 years.
There is no connection from what they say you owe on the covering letter to the last statement. No payments no monthly totals no nothing.
(I would have thought the intention for this information was to connect what they say you owed to an account. So the start total, lifetime payments etc are a must for the the account. You would think this is enable you to judge your liability for the amount begged for. Or am I missing something)
Just curious that a DCA would furnish the information above but not the payment history from when they got hold of the account to the date of the covering letter.
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