Hi All,
Following a F&F settlement of my Capital One credit card in June, my CRF is showing the account as settled in the 'Date Satisifed' box - (albeit it does have a partial settlement marker also). However, the Current Balance and the Default / Delinquent Balance boxes are still showing the amount that was outstanding before I made the F&F payment?
Does anybody know if this is correct - the account was never in default so are they allowed to show an amount under the Default / Delinquent Balance section? Shouldn't the Current Balance be showing nil?
Any thoughts on how I can get Cap 1 and / or the CRF to show the correct info?
Thanks
Following a F&F settlement of my Capital One credit card in June, my CRF is showing the account as settled in the 'Date Satisifed' box - (albeit it does have a partial settlement marker also). However, the Current Balance and the Default / Delinquent Balance boxes are still showing the amount that was outstanding before I made the F&F payment?
Does anybody know if this is correct - the account was never in default so are they allowed to show an amount under the Default / Delinquent Balance section? Shouldn't the Current Balance be showing nil?
Any thoughts on how I can get Cap 1 and / or the CRF to show the correct info?
Thanks
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