Greymatter's ue Diary

[greymatter]

Re: Greymatter's ue Diary

Quote:
Barclay Resolve
Type of account (Loan Account)
Date commenced ( 2002)
Approx Balance (£13600)
Last made a FULL payment (July 2003)
Paying by arrangement with DCA(CDCS)
Default Notice issued by Barclays(Feb 2004)
Account originally run by BC/CDCS
Key:sent
received
My Comments
AAD Comments
15/05/2012 :Special delivery CCA requested
31/05/2012 :Hi Niddy: Letter received from Barclays and they have in the first place stated:'Sec 77 and 78 of the CCA1974(as amended) do not require Barclays Bank to provide you with a signed original form of the agreement and .......not the policy of Barclays Bank to provide this'
They are however pleased to provide me with a copy of the agreement and financial statementas the Act does not require them to supply me with a signed original'
However what they sent me was a set of TC's with figures filled in and various other hand filled details. Thanks
01/06/2011: Niddy: Barclays - this is a mock-up. There is a hand written form undated for a small loan that is linked to a different product via account reference and comes with no PT's.
Basically Barclays have got confused and made this out to be an original using a reference number for a newer product that was a different loan and came with PPI. Confused? Yep, so are we totally.
Respond with --->Our Templates | Unenforceability Templates | CCA Query - Missing Prescribed Terms
12/10/2012:Letter from Barclays telling me that the responsibility for collecting has been passed to CSL . Shall I wait for response or send sold while in dispute letter.
I would wait until they write to you........... Quote:
Hi Niddy/I2D
25/10/2012 :Letter now received from new DCA handling the collection etc .etc.
Should I send 'sold while in dispute' letter
Thanks
25/10/12: In2Deep :I would if it were me..........
25/11/12: Thanks I2D Letter going now!
25/11/12 :Hi Niddy/I2Deep
Received a letter from Barclays and within their opening paragraph they say ’I am unable to uphold your complaint and provide a signed copy of the agreement’
They then remind me that the debt is being held by CSL .
I received at the same time a letter from CSL offering me ‘opportunity to clear your debt at a reduced rate’
Finally: they state’ Failure to contact them will result in our recommendation for further action on your account’
I am reading the Barclays opening statement as an admission of no CCA,do you agree?
What response is needed here and does it go to CSL only?
Many thanks
25/11/2012:Scabhunter: If I was in this situation, I would just send a copy of the Missing Prescribed Terms template to CSL.
25/11/12: Sent [QUOTE]
03/12/2012: Hi Niddy/I2D
Received letter from CSL'If I dont respond within 7 days the account will be returned to Barclays for further action.The further action could include selling of your debt.Once sold you will no longer deal with Barclays regarding this debt.Any action pursued by the new owner to recover etc etc becomes their responsibility'
Any response needed?
3/12/2012: Niddy:I would just send a copy of their cover letter, thats all. [QUOTE]


13/12/2012:Hi Niddy /I2D Received letter from Power 2 Contact big bold black heading’FORMAL NOTICE OF INTENDED VISIT’
Strange to get this when CSL stated above that they were returning account to Barclays.
I have previously sent the doorstep visit letter.
Barclays previous letter stating that they are unable to supply a signed copy of the agreement(see above)
What response is now needed as they are going round in circles.
13/12/2012 I2D send Harassment &Threat of doorstep-visit.
13/12/2012 Ref to this letter resent.
UPDATE:
25/03/2013 Account now passed to Moorcroft.
I will wait for contact from them before doing anything.
26/03/2013 Letter received from Moorcroft usual 'pay up without delay or they will recommend to their client that further debt recovery action be undertaken.
26/03/2013 Letter sent SWID
Update:
Letter from Moorcroft referring back to OC re my query
GM

[vint1954]

Re: Greymatter's ue Diary

[QUOTE=greymatter;304000]Quote:
Barclay Resolve
Type of account (Loan Account)
Date commenced ( 2002)
Approx Balance (£13600)
Last made a FULL payment (July 2003)
Paying by arrangement with DCA(CDCS)
Default Notice issued by Barclays(Feb 2004)
Account originally run by BC/CDCS
Key:sent
received
My Comments
AAD Comments
15/05/2012 :Special delivery CCA requested
31/05/2012 :Hi Niddy: Letter received from Barclays and they have in the first place stated:'Sec 77 and 78 of the CCA1974(as amended) do not require Barclays Bank to provide you with a signed original form of the agreement and .......not the policy of Barclays Bank to provide this'
They are however pleased to provide me with a copy of the agreement and financial statementas the Act does not require them to supply me with a signed original'
However what they sent me was a set of TC's with figures filled in and various other hand filled details. Thanks
01/06/2011: Niddy: Barclays - this is a mock-up. There is a hand written form undated for a small loan that is linked to a different product via account reference and comes with no PT's.
Basically Barclays have got confused and made this out to be an original using a reference number for a newer product that was a different loan and came with PPI. Confused? Yep, so are we totally.
Respond with --->Our Templates | Unenforceability Templates | CCA Query - Missing Prescribed Terms
12/10/2012:Letter from Barclays telling me that the responsibility for collecting has been passed to CSL . Shall I wait for response or send sold while in dispute letter.
I would wait until they write to you........... Quote:
Hi Niddy/I2D
25/10/2012 :Letter now received from new DCA handling the collection etc .etc.
Should I send 'sold while in dispute' letter
Thanks
25/10/12: In2Deep :I would if it were me..........
25/11/12: Thanks I2D Letter going now!
25/11/12 :Hi Niddy/I2Deep
Received a letter from Barclays and within their opening paragraph they say ’I am unable to uphold your complaint and provide a signed copy of the agreement’
They then remind me that the debt is being held by CSL .
I received at the same time a letter from CSL offering me ‘opportunity to clear your debt at a reduced rate’
Finally: they state’ Failure to contact them will result in our recommendation for further action on your account’
I am reading the Barclays opening statement as an admission of no CCA,do you agree?
What response is needed here and does it go to CSL only?
Many thanks
25/11/2012:Scabhunter: If I was in this situation, I would just send a copy of the Missing Prescribed Terms template to CSL.
25/11/12: Sent [QUOTE]
03/12/2012: Hi Niddy/I2D
Received letter from CSL'If I dont respond within 7 days the account will be returned to Barclays for further action.The further action could include selling of your debt.Once sold you will no longer deal with Barclays regarding this debt.Any action pursued by the new owner to recover etc etc becomes their responsibility'
Any response needed?
3/12/2012: Niddy:I would just send a copy of their cover letter, thats all.

13/12/2012:Hi Niddy /I2D Received letter from Power 2 Contact big bold black heading’FORMAL NOTICE OF INTENDED VISIT’
Strange to get this when CSL stated above that they were returning account to Barclays.
I have previously sent the doorstep visit letter.
Barclays previous letter stating that they are unable to supply a signed copy of the agreement(see above)
What response is now needed as they are going round in circles.
13/12/2012 I2D send Harassment &Threat of doorstep-visit.
13/12/2012 Ref to this letter resent.
UPDATE:
25/03/2013 Account now passed to Moorcroft.
I will wait for contact from them before doing anything.
26/03/2013 Letter received from Moorcroft usual 'pay up without delay or they will recommend to their client that further debt recovery action be undertaken.
26/03/2013 Letter sent SWID
Update:
Letter from Moorcroft referring back to OC re my query
GM

Another one that will run away soon

[greymatter]

Re: Greymatter's ue Diary

Here's hoping
Thanks

[greymatter]

Re: Greymatter's ue Diary

Type of account (Loan Account)
Date commenced ( 2002)
Approx Balance (£13600)
Last made a FULL payment (July 2003)
Paying by arrangement with DCA(CDCS)
Default Notice issued by Barclays(Feb 2004)
Account originally run by BC/CDCS
Key:sent
received
My Comments
AAD Comments
15/05/2012 :Special delivery CCA requested
31/05/2012 :Hi Niddy: Letter received from Barclays and they have in the first place stated:'Sec 77 and 78 of the CCA1974(as amended) do not require Barclays Bank to provide you with a signed original form of the agreement and .......not the policy of Barclays Bank to provide this'
They are however pleased to provide me with a copy of the agreement and financial statementas the Act does not require them to supply me with a signed original'
However what they sent me was a set of TC's with figures filled in and various other hand filled details. Thanks
01/06/2011: Niddy: Barclays - this is a mock-up. There is a hand written form undated for a small loan that is linked to a different product via account reference and comes with no PT's.
Basically Barclays have got confused and made this out to be an original using a reference number for a newer product that was a different loan and came with PPI. Confused? Yep, so are we totally.
Respond with --->Our Templates | Unenforceability Templates | CCA Query - Missing Prescribed Terms
12/10/2012:Letter from Barclays telling me that the responsibility for collecting has been passed to CSL . Shall I wait for response or send sold while in dispute letter.
I would wait until they write to you........... Quote:
Hi Niddy/I2D
25/10/2012 :Letter now received from new DCA handling the collection etc .etc.
Should I send 'sold while in dispute' letter
Thanks
25/10/12: In2Deep :I would if it were me..........
25/11/12: Thanks I2D Letter going now!
25/11/12 :Hi Niddy/I2Deep
Received a letter from Barclays and within their opening paragraph they say ’I am unable to uphold your complaint and provide a signed copy of the agreement’
They then remind me that the debt is being held by CSL .
I received at the same time a letter from CSL offering me ‘opportunity to clear your debt at a reduced rate’
Finally: they state’ Failure to contact them will result in our recommendation for further action on your account’
I am reading the Barclays opening statement as an admission of no CCA,do you agree?
What response is needed here and does it go to CSL only?
[COLOR="rgb(46, 139, 87)"]Many thanks[/COLOR]
25/11/2012:Scabhunter: If I was in this situation, I would just send a copy of the Missing Prescribed Terms template to CSL.
25/11/12: Sent [QUOTE]
03/12/2012: [COLOR="rgb(46, 139, 87)"]Hi Niddy/I2D
Received letter from[/COLOR] CSL'If I dont respond within 7 days the account will be returned to Barclays for further action.The further action could include selling of your debt.Once sold you will no longer deal with Barclays regarding this debt.Any action pursued by the new owner to recover etc etc becomes their responsibility'
Any response needed?
3/12/2012: Niddy:I would just send a copy of their cover letter, thats all.
13/12/2012:[COLOR="rgb(46, 139, 87)"]Hi Niddy /I2D Received letter from Power 2 Contact big bold black heading[/COLOR]’FORMAL NOTICE OF INTENDED VISIT’
Strange to get this when CSL stated above that they were returning account to Barclays.
I have previously sent the doorstep visit letter.
Barclays previous letter stating that they are unable to supply a signed copy of the agreement(see above)
What response is now needed as they are going round in circles.
13/12/2012 I2D send Harassment &Threat of doorstep-visit.
13/12/2012 Ref to this letter resent.
25/03/2013 Account now passed to Moorcroft.
I will wait for contact from them before doing anything.
26/03/2013 Letter received from Moorcroft usual 'pay up without delay or they will recommend to their client that further debt recovery action be undertaken.
26/03/2013 Letter sent SWID
Update:
Letter from Moorcroft referring back to OC re my query

6/4/13 Vint1954:Another one that will run away soon

15/04/2013 UPDATE:
Received letter from Moorcroft informing me that Barclays Bank have advised them that they are unable to provide a copy agreement due to the age of the account .They go on to say they will put on temp hold to allow time for receipt of the letter and then contact them to discuss payment or follow up of the account will recommence.

What would be the best respone to this please.
Thanks
GM

[SaltnVinegar]

Re: Greymatter's ue Diary

[QUOTE=greymatter;306626]Type of account (Loan Account)
Date commenced ( 2002)
Approx Balance (£13600)
Last made a FULL payment (July 2003)
Paying by arrangement with DCA(CDCS)
Default Notice issued by Barclays(Feb 2004)
Account originally run by BC/CDCS
Keyent
received
My Comments
AAD Comments
15/05/2012 :Special delivery CCA requested
31/05/2012 :Hi Niddy: Letter received from Barclays and they have in the first place stated:'Sec 77 and 78 of the CCA1974(as amended) do not require Barclays Bank to provide you with a signed original form of the agreement and .......not the policy of Barclays Bank to provide this'
They are however pleased to provide me with a copy of the agreement and financial statementas the Act does not require them to supply me with a signed original'
However what they sent me was a set of TC's with figures filled in and various other hand filled details. Thanks
01/06/2011: Niddy: Barclays - this is a mock-up. There is a hand written form undated for a small loan that is linked to a different product via account reference and comes with no PT's.
Basically Barclays have got confused and made this out to be an original using a reference number for a newer product that was a different loan and came with PPI. Confused? Yep, so are we totally.
Respond with --->Our Templates | Unenforceability Templates | CCA Query - Missing Prescribed Terms
12/10/2012:Letter from Barclays telling me that the responsibility for collecting has been passed to CSL . Shall I wait for response or send sold while in dispute letter.
I would wait until they write to you........... Quote:
Hi Niddy/I2D
25/10/2012 :Letter now received from new DCA handling the collection etc .etc.
Should I send 'sold while in dispute' letter
Thanks
25/10/12: In2Deep :I would if it were me..........
25/11/12: Thanks I2D Letter going now!
25/11/12 :Hi Niddy/I2Deep
Received a letter from Barclays and within their opening paragraph they say ’I am unable to uphold your complaint and provide a signed copy of the agreement’
They then remind me that the debt is being held by CSL .
I received at the same time a letter from CSL offering me ‘opportunity to clear your debt at a reduced rate’
Finally: they state’ Failure to contact them will result in our recommendation for further action on your account’
I am reading the Barclays opening statement as an admission of no CCA,do you agree?
What response is needed here and does it go to CSL only?
Many thanks
25/11/2012:Scabhunter: If I was in this situation, I would just send a copy of the Missing Prescribed Terms template to CSL.
25/11/12: Sent

03/12/2012: Hi Niddy/I2D
Received letter from CSL'If I dont respond within 7 days the account will be returned to Barclays for further action.The further action could include selling of your debt.Once sold you will no longer deal with Barclays regarding this debt.Any action pursued by the new owner to recover etc etc becomes their responsibility'
Any response needed?
3/12/2012: Niddy:I would just send a copy of their cover letter, thats all.
13/12/2012:Hi Niddy /I2D Received letter from Power 2 Contact big bold black heading’FORMAL NOTICE OF INTENDED VISIT’
Strange to get this when CSL stated above that they were returning account to Barclays.
I have previously sent the doorstep visit letter.
Barclays previous letter stating that they are unable to supply a signed copy of the agreement(see above)
What response is now needed as they are going round in circles.
13/12/2012 I2D send Harassment &Threat of doorstep-visit.
13/12/2012 Ref to this letter resent.
25/03/2013 Account now passed to Moorcroft.
I will wait for contact from them before doing anything.
26/03/2013 Letter received from Moorcroft usual 'pay up without delay or they will recommend to their client that further debt recovery action be undertaken.
26/03/2013 Letter sent SWID
Update:
Letter from Moorcroft referring back to OC re my query

6/4/13 Vint1954:Another one that will run away soon

15/04/2013 UPDATE:
Received letter from Moorcroft informing me that Barclays Bank have advised them that they are unable to provide a copy agreement due to the age of the account .They go on to say they will put on temp hold to allow time for receipt of the letter and then contact them to discuss payment or follow up of the account will recommence.
What would be the best respone to this please.
Thanks
GM

The best response to that would be to keep a copy of that letter safe as they have now admitted its UE!

You could send the UE - final response letter which effectively tells them to bugger off. They will no doubt give you a little bit of hassle but now they know its UE, and they have admitted as such you can chillax a little with this one

[greymatter]

Re: Greymatter's ue Diary

Thanks SaltnVinigar
I will send them 'Final response-No CCA Received' as it keeps the paper trail.
GM

[greymatter]

Re: Greymatter's ue Diary

As its a loan should my UE letter refer to sec 77 not sec 78 please advise
Thanks GM

[ScabHunter]

Re: Greymatter's ue Diary

As its a loan should my UE letter refer to sec 77 not sec 78 please advise
Thanks GM

Yes, indeed it should. Well spotted!

For anyone else reading this, it is so important to actually read a template to make sure that it fits your situation. I've seen too many cases where templates are just copied and pasted, sometimes to the extent of actually leaving things like '[DATE]' or '[insert DCA name here]' in the letter! What chance would you have in court with that?

Well done, GM.

SH

[SaltnVinegar]

Re: Greymatter's ue Diary

I've seen too many cases where templates are just copied and pasted, sometimes to the extent of actually leaving things like '[DATE]' or '[insert DCA name here]' in the letter! What chance would you have in court with that?

This is a very good point SH. I think at the very least you should have an understanding of what it is you're sending.

I've seen people using UE templates at a certain other site for mobile phone contracts ffs. All this does is give a creditor additional leverage to paint someone a 'dirty debt dodger' whether there is a legitimate dispute or not.

Unfortunately when under stress and harassment its easy for people to look for a 'quick fix' and not take the time to understand what options they have. This is also something that creditors do not want debtors to understand is that in most circumstances they have time. Its all too easy to be intimidated by the 'pay up in 7 days or else' threat-o-grams and get flustered (statutory demands being an exception of course).

[greymatter]

Re: Greymatter's ue Diary

Arrow (was EGG)
Type of account (Loan with PPI)
Date commenced (Approx 1999)
Approx Balance (£3000)
Last made a FULL payment (Apl 2003)
Default Notice issued by Egg(May 2003)
Account run by ARC
Key:sent
received
other information

Been paying token payment for a few years.
25th June 2011 Egg assigned the account to Arrow Global
30/01/2012 CCA requested by recorded delivery
I will update as and when I receive any correspondence
10/02/2012 Received letter from DCA informing me that the OC cannot produce my agreement.
This therefore makes it UE

I have responded with Final Response - UE (No CCA Received)[/QUOTE]
27/02/2012 Redceived response from Moorcroft' They advise me that they no longer deal with this account.For avoidance of doubt I should resubmit my request to the client.Arrow Global(Britannica Recoveries)=ARC Europe
As its due to the fact that they have already told me they/client cannot produce the agreement etc should this now go under the 'ignore it' heading?


27/11/2012
Hi Niddy
I have received a copy of my agreement and terms and conditions,these I have EM'd to you for your opinion and course of action.
This loan account did have PPI
1/12/2012 From Niddy:Hi
Regards s.18 - I don't know if it will be as simple as that, Paul was teaching me this but it's rather complex and to be honest I am rather busy to learn it anyway.... but it's not as simple as we used to think, ie separate PPI to loan terms - that apparently does not affect s.18.
For now don't worry about this too much. I don't think s.18 will apply here.
1/12/2012 I know you never got separate terms for PPI, nobody did
The terms are a recon of the current terms, problem though - there is nothing there about default rates, defaulting you, sharing info - nothing.

Hence, they are not the original terms. This is UE

Chill

My apologies.
However there was only one set of tcs and that is all.

Niddy says Doesn't matter mate, the ones they sent are UE hence respond as follows ---> Our Templates | Unenforceability Templates | CCA Query - Missing Prescribed Terms

UPDATE 19/04/2013

Hi Niddy
Letter from ARC EUROPE basically telling me that the docs they provided are valid and comply with CCA.They have viewed my signed agreement to the Terms and Conditions.
Goes on to say I should make arrangements to pay by affordable instalments with an IE sheet.
They wish to make it quite clear that unless a payment is made within 30 days along with a firm offer to clear the balance they will obtain clients instructions on what further action they want ARC to take.

What response should I send to this letter please?
Thanks
GM

[Never-In-Doubt]

Re: Greymatter's ue Diary

Arrow (was EGG)

What response should I send to this letter please?

I'd just wait and see what they send next and we'll take it from there.....

[greymatter]

Re: Greymatter's ue Diary

Thanks Niddy
Will do
GM

[greymatter]

Re: Greymatter's ue Diary

Type of account (Loan Account)
Date commenced ( 2002)
Approx Balance (£13600)
Last made a FULL payment (July 2003)
Paying by arrangement with DCA(CDCS)
Default Notice issued by Barclays(Feb 2004)
Account originally run by BC/CDCS
Key:sent
received
My Comments
AAD Comments
15/05/2012 :Special delivery CCA requested
31/05/2012 :Hi Niddy: Letter received from Barclays and they have in the first place stated:'Sec 77 and 78 of the CCA1974(as amended) do not require Barclays Bank to provide you with a signed original form of the agreement and .......not the policy of Barclays Bank to provide this'
They are however pleased to provide me with a copy of the agreement and financial statementas the Act does not require them to supply me with a signed original'
However what they sent me was a set of TC's with figures filled in and various other hand filled details. Thanks
01/06/2011: Niddy: Barclays - this is a mock-up. There is a hand written form undated for a small loan that is linked to a different product via account reference and comes with no PT's.
Basically Barclays have got confused and made this out to be an original using a reference number for a newer product that was a different loan and came with PPI. Confused? Yep, so are we totally.
Respond with --->Our Templates | Unenforceability Templates | CCA Query - Missing Prescribed Terms
12/10/2012:Letter from Barclays telling me that the responsibility for collecting has been passed to CSL . Shall I wait for response or send sold while in dispute letter.
I would wait until they write to you........... Quote:
Hi Niddy/I2D
25/10/2012 :Letter now received from new DCA handling the collection etc .etc.
Should I send 'sold while in dispute' letter
Thanks
25/10/12: In2Deep :I would if it were me..........
25/11/12: Thanks I2D Letter going now!
25/11/12 :Hi Niddy/I2Deep
Received a letter from Barclays and within their opening paragraph they say ’I am unable to uphold your complaint and provide a signed copy of the agreement’
They then remind me that the debt is being held by CSL .
I received at the same time a letter from CSL offering me ‘opportunity to clear your debt at a reduced rate’
Finally: they state’ Failure to contact them will result in our recommendation for further action on your account’
I am reading the Barclays opening statement as an admission of no CCA,do you agree?
What response is needed here and does it go to CSL only?
Many thanks
25/11/2012:Scabhunter: If I was in this situation, I would just send a copy of the Missing Prescribed Terms template to CSL.
25/11/12: Sent [QUOTE]
03/12/2012: Hi Niddy/I2D
Received letter from CSL'If I dont respond within 7 days the account will be returned to Barclays for further action.The further action could include selling of your debt.Once sold you will no longer deal with Barclays regarding this debt.Any action pursued by the new owner to recover etc etc becomes their responsibility'
Any response needed?
3/12/2012: Niddy:I would just send a copy of their cover letter, thats all.
13/12/2012:Hi Niddy /I2D Received letter from Power 2 Contact big bold black heading’FORMAL NOTICE OF INTENDED VISIT’
Strange to get this when CSL stated above that they were returning account to Barclays.
I have previously sent the doorstep visit letter.
Barclays previous letter stating that they are unable to supply a signed copy of the agreement(see above)
What response is now needed as they are going round in circles.
13/12/2012 I2D send Harassment &Threat of doorstep-visit.
13/12/2012 Ref to this letter resent.
25/03/2013 Account now passed to Moorcroft.
I will wait for contact from them before doing anything.
26/03/2013 Letter received from Moorcroft usual 'pay up without delay or they will recommend to their client that further debt recovery action be undertaken.
26/03/2013 Letter sent SWID
Update:
Letter from Moorcroft referring back to OC re my query



6/4/13 Vint1954:Another one that will run away soon

15/04/2013 UPDATE:
Received letter from Moorcroft informing me that Barclays Bank have advised them that they are unable to provide a copy agreement due to the age of the account .They go on to say they will put on temp hold to allow time for receipt of the letter and then contact them to discuss payment or follow up of the account will recommence.
What would be the best respone to this please.
Salt& Vinegar:The best response to that would be to keep a copy of that letter safe as they have now admitted its UE!
You could send the UE - final response letter which effectively tells them to bugger off. They will no doubt give you a little bit of hassle but now they know its UE, and they have admitted as such you can chillax a little with this one
UE-final response sent recorded.

22/04/2013
UPDATE:
Received letter from Moorcroft reconfirming: that Barclays no longer have a copy of my agreement.It is also BC understanding that they are not legally obliged to retain documentation of this nature for more than six years.
The letter goes on to inform me that the Information Commissioners has confirmed that whereas a debtor may not be obliged to repay the account due to the provisions of the CCA,this does not mean that there was no enforceable agreement.
They go on to refer me to the McGuffick case re unenforceability etc.plus recent case in Manchester the Judge stated that the absence of a signed agreement is no evidence that such an agreement was not made.
Finally :..balance is correct and due for payment…please contact our offices to discuss your account further.

What response would be needed here. Should I respond with Creditors refusal to accept UE or ignore or what would you suggest please?
Thanks
GM

[Pixie]

Re: Greymatter's ue Diary

Keep that letter very safe.

As you've already sent the UE final response recorded delivery (have you checked to see that it was delivered?) I would just ignore.

[greymatter]

Re: Greymatter's ue Diary

Hi Pixie
The recorded delivery has been received and signed for and they refer to my letter in their response.
I will ignore as suggested.Good idea.
Thanks
GM