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  • Arrow Global

    Hi, i had a CC with Virgin (opened August 2007) , and defaulted and went on token payments 2010. I recieved the transfer of assignment like many others i read on here, infact identical letters on same date.(15/1/2012). I've been paying my token payments to AIC. They've left me alone to be honest, and i never get a statement or anything. I've been happy like that. I've never asked any of them for anything (as requesting this that or the other), i just told them my IE and have been on token payments since.

    I've recieved a Court Claim from another creditor that i'm dealing with at the minute (i'll post about that in a bit), so i've done another IE for myself.

    Today i have recieved a letter from Arrow Global that my account has been transfered to a new Agency...

    ARC Europe Ltd, Kent House, Walton on thames, Surrey.

    I should direct all queries,correspondance and payments to them etc...

    From what i gather i may recieve a follow up letter from them now, telling me to get in touch how i'm going to pay etc.
    If i do recieve such letter am i ok to ask them for a CCA and a statement to confirm what it is i'm paying and where i'm up to?
    Would this be the first action before doing anything else?

  • #2
    Re: Arrow Global

    Hiya and sorry that this post has been missed (somehow)???

    Of course when the account reaches the new assignees (dca) send a cca off as that stops them jumping the gun with legal action.

    Regards your other matter, I've seen the thread and am headed there now.
    I'm the forum administrator and I look after the theme & features, our volunteers & users and also look after any complaints or Data Protection queries that pass through the forum or main website. I am extremely busy so if you do contact me or need a reply to a forum post then use the email or PM features offered because I do miss things and get tied up for days at a time!

    If you spot any spammers, AE's, abusive or libellous posts or anything else that just doesn't feel right then please report them to me as soon as you spot them at: webmaster@all-about-debt.co.uk

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    • #3
      Re: Arrow Global

      Many thanks, i have to boost my post count for my PM's

      Comment


      • #4
        Re: Arrow Global

        Originally posted by marylikes View Post
        Many thanks, i have to boost my post count for my PM's
        How'd you know that?

        yea just reply to this and you should be ok then...
        I'm the forum administrator and I look after the theme & features, our volunteers & users and also look after any complaints or Data Protection queries that pass through the forum or main website. I am extremely busy so if you do contact me or need a reply to a forum post then use the email or PM features offered because I do miss things and get tied up for days at a time!

        If you spot any spammers, AE's, abusive or libellous posts or anything else that just doesn't feel right then please report them to me as soon as you spot them at: webmaster@all-about-debt.co.uk

        Comment


        • #5
          Re: Arrow Global

          Ok, here we go . Its not looking a good end to 2013 for me !!

          Comment


          • #6
            Re: Arrow Global

            Can you mail me a copy please? Unedited.

            webmaster@all-about-debt.co.uk

            thanks (I can't see it properly on iphone)
            I'm the forum administrator and I look after the theme & features, our volunteers & users and also look after any complaints or Data Protection queries that pass through the forum or main website. I am extremely busy so if you do contact me or need a reply to a forum post then use the email or PM features offered because I do miss things and get tied up for days at a time!

            If you spot any spammers, AE's, abusive or libellous posts or anything else that just doesn't feel right then please report them to me as soon as you spot them at: webmaster@all-about-debt.co.uk

            Comment


            • #7
              Re: Arrow Global

              I would send a cca request to ARC.

              How much is the debt?
              Let your smile change the world but don't let the world change your smile


              I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

              If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

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              • #8
                Re: Arrow Global

                If it was me, I would ignore this letter. It quite clearly states (though not in the exact words) - If you dont pay us money, we have no idea what to do next and will have to ask someone (who may or may not know what to do)

                EDIT - crossed with other posts.
                I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

                If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

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                • #9
                  Re: Arrow Global

                  Just over 4k. I am writing my CCA request as i speak. Who should i make my £1 cheque payable too ?

                  Comment


                  • #10
                    Re: Arrow Global

                    Originally posted by oscar View Post
                    If it was me, I would ignore this letter. It quite clearly states (though not in the exact words) - If you dont pay us money, we have no idea what to do next and will have to ask someone (who may or may not know what to do)
                    I thought that with SCM and now i've got a court claim !

                    Comment


                    • #11
                      Re: Arrow Global

                      Isn't Andrew helping with the claim?
                      I'm the forum administrator and I look after the theme & features, our volunteers & users and also look after any complaints or Data Protection queries that pass through the forum or main website. I am extremely busy so if you do contact me or need a reply to a forum post then use the email or PM features offered because I do miss things and get tied up for days at a time!

                      If you spot any spammers, AE's, abusive or libellous posts or anything else that just doesn't feel right then please report them to me as soon as you spot them at: webmaster@all-about-debt.co.uk

                      Comment


                      • #12
                        Re: Arrow Global

                        Originally posted by Never-In-Doubt View Post
                        Isn't Andrew helping with the claim?
                        Thats why i said i'm having a bad end to 2013 !! No. Andrew is looking at my Llloyds court claim for me, this is an extra !!

                        Comment


                        • #13
                          Re: Arrow Global

                          Originally posted by marylikes View Post
                          Just over 4k. I am writing my CCA request as i speak. Who should i make my £1 cheque payable too ?
                          I'd wait and see what Niddy says about the letter when you email it to him. He posted while I was typing my post.

                          Is the SCM court claim for Lloyds?
                          Let your smile change the world but don't let the world change your smile


                          I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

                          If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

                          Comment


                          • #14
                            Re: Arrow Global

                            Originally posted by Pixie View Post

                            Is the SCM court claim for Lloyds?
                            Yeah, spot on.

                            Comment


                            • #15
                              Re: Arrow Global

                              I just printed this to send, as slightly ammended template. Do i make the cheque out to ARC BTW?

                              Dear Sir/Madam,

                              I have received your letter dated 18th November 2013. I'm glad you've been in touch as I have just been through my debt affairs with Stepchange the debt charity. So this is an excellent opportunity to sort this matter out and get my affairs on track.
                              Can you please send me a true copy, or reconstituted copy of the credit agreement relating to any account you deem to be mine, together with any other documentation the Act requires you to provide. I expect you to comply fully and properly with this request, within the statutory time limit (12 + 2 days).
                              If it is your view that you are not the creditor, s.175 of the CCA1974 applies in the case of a simple assignment, and places a dut

                              etc etc etc

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