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Some of you may know, i am a partner in an accountancy firm.
As part of my job i process payroll for various companies, with staff levels between 2 and 25.
This one company i process payroll for, seem to never know exactly how many hours their staff work, and im forever making corrections.
That, along with no ability to give me correct information, i am finding myself having to correct my own mistakes due to their stupidity!
Well its the final straw now, an employee left on 2nd april, and her final payslip was issued along with her P45 on 28th april.
I get a letter from CAB yesterday.
It appears that, she didnt bother to either, speak to myself about her queries first, nor did she wait for her final payslip before demanding everything but the kitchen sink.
She claims shes owed hours worked which are not on the time sheets i have. And she also claims to be paid a fixed rate of holiday pay, even though she works different hours each week.
Ive just had to write a 3 page letter to CAB, explaining that its not possible for her holiday pay to remain the same amount throughout the year, unless she worked the same hours each week, as its calculated on an average 12 week gross pay.
Around the 31st March she took 7 days holiday, but was only paid for 1, i was lead to believe by the manager at the time, she had taken 13 days previous to me undertaking payroll, and as such, she would only be entitled to 1 more day paid.
When she left on the 2nd april, it became clear to me this was actually incorrect and she had 7 days holiday remaining to be paid, which i did pay her for on her final payslip.
Now CAB claim that she is owed another 7 days, id like to know where from! she worked 6 months in the holiday entitlement year, therefore she has 14 days paid holiday, simples.
Today i have now got the lovely job of telephoning the owner who has no clue about anything, and get him to confirm whether there are hours missing or not.
Because this woman decided to wait until her final payslip before making a query, i had already submitted her P45, which means in law, the only thing i can do, is tax her any additional paye using code 0T (all taxable) and write a letter to HMRC explaining the change to the submitted P45.
If she had come to me first, its likely there would have been no tax to pay on any additional paye, as the correct tax code could have been used.
I really want to add that statement to the letter back to CAB, so she can see what she has caused by not coming to me direct at the time she realised it wasnt right!
As part of my job i process payroll for various companies, with staff levels between 2 and 25.
This one company i process payroll for, seem to never know exactly how many hours their staff work, and im forever making corrections.
That, along with no ability to give me correct information, i am finding myself having to correct my own mistakes due to their stupidity!
Well its the final straw now, an employee left on 2nd april, and her final payslip was issued along with her P45 on 28th april.
I get a letter from CAB yesterday.
It appears that, she didnt bother to either, speak to myself about her queries first, nor did she wait for her final payslip before demanding everything but the kitchen sink.
She claims shes owed hours worked which are not on the time sheets i have. And she also claims to be paid a fixed rate of holiday pay, even though she works different hours each week.
Ive just had to write a 3 page letter to CAB, explaining that its not possible for her holiday pay to remain the same amount throughout the year, unless she worked the same hours each week, as its calculated on an average 12 week gross pay.
Around the 31st March she took 7 days holiday, but was only paid for 1, i was lead to believe by the manager at the time, she had taken 13 days previous to me undertaking payroll, and as such, she would only be entitled to 1 more day paid.
When she left on the 2nd april, it became clear to me this was actually incorrect and she had 7 days holiday remaining to be paid, which i did pay her for on her final payslip.
Now CAB claim that she is owed another 7 days, id like to know where from! she worked 6 months in the holiday entitlement year, therefore she has 14 days paid holiday, simples.
Today i have now got the lovely job of telephoning the owner who has no clue about anything, and get him to confirm whether there are hours missing or not.
Because this woman decided to wait until her final payslip before making a query, i had already submitted her P45, which means in law, the only thing i can do, is tax her any additional paye using code 0T (all taxable) and write a letter to HMRC explaining the change to the submitted P45.
If she had come to me first, its likely there would have been no tax to pay on any additional paye, as the correct tax code could have been used.
I really want to add that statement to the letter back to CAB, so she can see what she has caused by not coming to me direct at the time she realised it wasnt right!
not to mention all the other issues he caused when he first took over the business.
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