Here goes. I now need some advice re best way forward!!
MBNA
Taken out Jan 1998
Balance approx. £6000
Defaulted November 2009 - At least I have a letter stating this. I believe this was because of my erratic payments to that date.
2010
January
Entered into an agreed payment plan. Best guess was £50 per month. Wife had passed away a few weeks before this.
August
Letter received demanding review of amounts and what was my "plan to increase payments"
September
Replied explaining circumstances and offered £5 per month. Sent with I&E form
October
Letter received accepting the above offer for six month period
I believe the payment in December 2010 was the last time I paid
2011
January
I missed ONE payment
Rang to pay over phone. Told that the account was now with Triton and they therefore could not take payment
I believe the payment in December 2010 was the last time I paid
February
Within two days of above, received letter from Triton, asking for full amount or to discuss payment plan
Two weeks later received letter that "Urgent Action required" ...or else etc
End of month, letter received from Triton giving "Notice of Legal Proceedings" with usual threats etc.
March
Had enough. Sent CCA request
Letter received, Triton passing request back to RBS
Application Form and some statements, plus Ts &Cs received.
April
Used the knowledge gained here and replied with "Application form sent" template
Triton reply, again passing it back to RBS
Letter received from Green & Co saying they "would more than likely be instructed to commence proceedings" against me. Gave me "one final opportunity to pay" - Ignored
May
Received letter from Moorcroft - notice of intended litigation.
Scanned Application form etc to Niddy to double check my document. Niddy says UNENFORCEABLE
Another threat letter from Moorcroft received
Letter sent using "Sold whilst in dispute template"
Letter received from Moorcroft saying account on hold whilst they investigate with RBS
June
Letter received from Moorcroft asking me to contact RBS for CCA (!)
Replied with template saying they are chasing so They must supply CCA. Enclosed another £1
Letter received, with my pound back telling me again its RBS who must supply CCA
At this point I cannot remember why I reapplied for CCA anyway, but that's what I did.
August
Moorcroft sent another "possible litigation" letter - ignored
September
Moorcroft send "Monthly instalment offer" - ignored
Midas Credit Services send "Litigation Warning" letter - ignored - who are they!!??
October
Moorcroft send "Discount Offer"- ignored
Moorcroft send "Discount Offer"- ignored (yes , again)
November
Westcot send "Notice of debt collection" letter, with offer to pay up or call them- ignored
December
Westcott send "Final Notice" letter, threatening "possible court action" or a "Door Step Collection Agency" visit
Replied with a CCA request for them to deal with (sorry...)
Letter received from Nelson guest on behalf of Westcott, offering to discuss a "reduced amount payable"- ignored
Westcott letter received asking me to write to RBS re my CCA request earlier this month
Replied with template saying they are chasing so They must supply CCA. Enclosed another £1
2012
January
Westcott letter received asking me to write to RBS re my CCA request earlier this month (again)
Letter sent using Final Response template
March
Letter received from Nelson guest on behalf of Westcott, asking for immediate payment
Replied with template letter reminding them that I'd not recieved a valid CCA and asked them not ignore that fact that the account was STILL in dispute from March 2011
Door Step Collection notice received from Westcott
Replied with template revoking their licence to visit me.
April
New one - Letter received from Credit Security Ltd (on behalf of Westcott) asking me to pay up or ring to discuss. Ignored
"Final DEMAND!" for payment received from Credit Security Ltd, and/or a doorstep visit. Ignored
Letter received from Credit Security Ltd threatening a door step visit, but also £1300 off the debt if I paid now.
"In dispute" letter sent, to Credit Security Ltd with copy of door step visit revokation letter .
May
Letter from MINT (RBS) saying account now being sent to Apex Credit Management for collection
Letter from Westcott stating they had been instructed to withdraw the account and I'd hear no more from them
June
Letter received from Apex saying its "potentially my last opportunity" to pay "before further action being considered"
Replied with harassment letter, re-stating account in dispute and citing unenforceability. Also asked for CCA again
Letter received asking me to write to RBS for CCA
Apex respond stating that they've complied with request etc, and included an I&E for completion - Ignored
July
Apex write stating I need to call to discuss repayment Ignored
August
Apex write asking for full payment, or plan for payment and include a list of legal action etc that "can be taken" Ignored
Apex write again, threatening more potential action
Replied with template saying they are chasing so They must supply CCA
September
Apex respond to above letter, doubting my understanding of the CCA request process. They again give me RBS details to write to, and include another I&E. Ignored
Letter received from HL solicitors saying pay Apex or court action may be taken. Ignored
October
Apex letter received asking for full payment or payment plan, offering help if they could.
November
Replied to Apex asking if they might find a valid CCA one day
Apex respond again with RBS details!
Apex then seem to have contacted RBS and RBS has confirmed it "satisfied my CCA request in March 2011" Also asked for an I&E to determine what my payment plan might be.... Ignored
Christmas!!
2013
January to April 15th 2013.
NO LETTERS OR CALL AT ALL.
Letter dated 27th May 2016 recieved from RBS (?) saying they'd sold the debt to Cabot.
mmm. watch this space!
MBNA
Taken out Jan 1998
Balance approx. £6000
Defaulted November 2009 - At least I have a letter stating this. I believe this was because of my erratic payments to that date.
2010
January
Entered into an agreed payment plan. Best guess was £50 per month. Wife had passed away a few weeks before this.
August
Letter received demanding review of amounts and what was my "plan to increase payments"
September
Replied explaining circumstances and offered £5 per month. Sent with I&E form
October
Letter received accepting the above offer for six month period
I believe the payment in December 2010 was the last time I paid
2011
January
I missed ONE payment
Rang to pay over phone. Told that the account was now with Triton and they therefore could not take payment
I believe the payment in December 2010 was the last time I paid
February
Within two days of above, received letter from Triton, asking for full amount or to discuss payment plan
Two weeks later received letter that "Urgent Action required" ...or else etc
End of month, letter received from Triton giving "Notice of Legal Proceedings" with usual threats etc.
March
Had enough. Sent CCA request
Letter received, Triton passing request back to RBS
Application Form and some statements, plus Ts &Cs received.
April
Used the knowledge gained here and replied with "Application form sent" template
Triton reply, again passing it back to RBS
Letter received from Green & Co saying they "would more than likely be instructed to commence proceedings" against me. Gave me "one final opportunity to pay" - Ignored
May
Received letter from Moorcroft - notice of intended litigation.
Scanned Application form etc to Niddy to double check my document. Niddy says UNENFORCEABLE
Another threat letter from Moorcroft received
Letter sent using "Sold whilst in dispute template"
Letter received from Moorcroft saying account on hold whilst they investigate with RBS
June
Letter received from Moorcroft asking me to contact RBS for CCA (!)
Replied with template saying they are chasing so They must supply CCA. Enclosed another £1
Letter received, with my pound back telling me again its RBS who must supply CCA
At this point I cannot remember why I reapplied for CCA anyway, but that's what I did.
August
Moorcroft sent another "possible litigation" letter - ignored
September
Moorcroft send "Monthly instalment offer" - ignored
Midas Credit Services send "Litigation Warning" letter - ignored - who are they!!??
October
Moorcroft send "Discount Offer"- ignored
Moorcroft send "Discount Offer"- ignored (yes , again)
November
Westcot send "Notice of debt collection" letter, with offer to pay up or call them- ignored
December
Westcott send "Final Notice" letter, threatening "possible court action" or a "Door Step Collection Agency" visit
Replied with a CCA request for them to deal with (sorry...)
Letter received from Nelson guest on behalf of Westcott, offering to discuss a "reduced amount payable"- ignored
Westcott letter received asking me to write to RBS re my CCA request earlier this month
Replied with template saying they are chasing so They must supply CCA. Enclosed another £1
2012
January
Westcott letter received asking me to write to RBS re my CCA request earlier this month (again)
Letter sent using Final Response template
March
Letter received from Nelson guest on behalf of Westcott, asking for immediate payment
Replied with template letter reminding them that I'd not recieved a valid CCA and asked them not ignore that fact that the account was STILL in dispute from March 2011
Door Step Collection notice received from Westcott
Replied with template revoking their licence to visit me.
April
New one - Letter received from Credit Security Ltd (on behalf of Westcott) asking me to pay up or ring to discuss. Ignored
"Final DEMAND!" for payment received from Credit Security Ltd, and/or a doorstep visit. Ignored
Letter received from Credit Security Ltd threatening a door step visit, but also £1300 off the debt if I paid now.
"In dispute" letter sent, to Credit Security Ltd with copy of door step visit revokation letter .
May
Letter from MINT (RBS) saying account now being sent to Apex Credit Management for collection
Letter from Westcott stating they had been instructed to withdraw the account and I'd hear no more from them
June
Letter received from Apex saying its "potentially my last opportunity" to pay "before further action being considered"
Replied with harassment letter, re-stating account in dispute and citing unenforceability. Also asked for CCA again
Letter received asking me to write to RBS for CCA
Apex respond stating that they've complied with request etc, and included an I&E for completion - Ignored
July
Apex write stating I need to call to discuss repayment Ignored
August
Apex write asking for full payment, or plan for payment and include a list of legal action etc that "can be taken" Ignored
Apex write again, threatening more potential action
Replied with template saying they are chasing so They must supply CCA
September
Apex respond to above letter, doubting my understanding of the CCA request process. They again give me RBS details to write to, and include another I&E. Ignored
Letter received from HL solicitors saying pay Apex or court action may be taken. Ignored
October
Apex letter received asking for full payment or payment plan, offering help if they could.
November
Replied to Apex asking if they might find a valid CCA one day
Apex respond again with RBS details!
Apex then seem to have contacted RBS and RBS has confirmed it "satisfied my CCA request in March 2011" Also asked for an I&E to determine what my payment plan might be.... Ignored
Christmas!!
2013
January to April 15th 2013.
NO LETTERS OR CALL AT ALL.
Letter dated 27th May 2016 recieved from RBS (?) saying they'd sold the debt to Cabot.
mmm. watch this space!
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