Just a quick question if I may.
They (Lewis/CL/Cohen) got a CCJ against me in 2011 which I've been paying monthly. Fell behind last year and when I went to pay online via their "icanpayu" site I was locked out so had to phone them. Following a grilling about I&E I got up to date and payments since have been again made via the website and are up to date.
Tonight I went to pay and the site wouldn't accept my details to log in, these are just their ref no and post code and I'm pretty certain I didn't make a mistake but I'm locked out again and it's given me a number to call. I'm thinking that it's a year since I spoke to them so this is their sneaky way of getting me to ring so I can be grilled about I&E again.
I really haven't got time tomorrow to sit on the phone for ages going through all that so my question is as I have a CCJ against me ordering £x p/m do they have the right to ask me every year about my circumstances or can I just state nothings changed (which it hasn't ) and demand access to the website be re-opened so I can pay ?
Thx
They (Lewis/CL/Cohen) got a CCJ against me in 2011 which I've been paying monthly. Fell behind last year and when I went to pay online via their "icanpayu" site I was locked out so had to phone them. Following a grilling about I&E I got up to date and payments since have been again made via the website and are up to date.
Tonight I went to pay and the site wouldn't accept my details to log in, these are just their ref no and post code and I'm pretty certain I didn't make a mistake but I'm locked out again and it's given me a number to call. I'm thinking that it's a year since I spoke to them so this is their sneaky way of getting me to ring so I can be grilled about I&E again.
I really haven't got time tomorrow to sit on the phone for ages going through all that so my question is as I have a CCJ against me ordering £x p/m do they have the right to ask me every year about my circumstances or can I just state nothings changed (which it hasn't ) and demand access to the website be re-opened so I can pay ?
Thx
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