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  • Re: Greymatter's ue Diary

    Originally posted by greymatter View Post
    Hi Niddy
    Did you get my PM?

    Thanks
    GM
    Yea but didn't think it needed a reply
    I'm the forum administrator and I look after the theme & features, our volunteers & users and also look after any complaints or Data Protection queries that pass through the forum or main website. I am extremely busy so if you do contact me or need a reply to a forum post then use the email or PM features offered because I do miss things and get tied up for days at a time!

    If you spot any spammers, AE's, abusive or libellous posts or anything else that just doesn't feel right then please report them to me as soon as you spot them at: webmaster@all-about-debt.co.uk

    Comment


    • Re: Greymatter's ue Diary

      Thanks Niddy

      Comment


      • Re: Greymatter's ue Diary

        Arrow (was EGG)
        Type of account (Loan with PPI)
        Date commenced (Approx 1999)
        Approx Balance (£3000)
        Last made a FULL payment (Apl 2003)
        Paying by arrangement with DCA(Moorcroft)
        Default Notice issued by Egg(May 2003)
        Account run by ARC
        Keyent
        received
        My comments
        Been paying token payment for a few years.
        25th June 2011 Egg assigned the account to Arrow Global
        30/01/2012 CCA requested by recorded delivery
        10/02/2012 Received letter from DCA informing me that the OC cannot produce my agreement.
        I have responded with Final Response - UE (No CCA Received)
        27/02/2012 Received response from Moorcroft' They advise me that they no longer deal with this account.For avoidance of doubt I should resubmit my request to the client.Arrow Global(Britannica Recoveries)=ARC Europe
        27/11/2012
        Hi Niddy
        I have received a copy of my agreement and terms and conditions,these I have EM'd to you for your opinion and course of action.
        1/12/2012 Niddy:Hi
        Regards s.18 - I don't know if it will be as simple as that, Paul was teaching me this but it's rather complex and to be honest I am rather busy to learn it anyway.... but it's not as simple as we used to think, ie separate PPI to loan terms - that apparently does not affect s.18.
        For now don't worry about this too much. I don't think s.18 will apply here.
        1/12/2012: I know you never got separate terms for PPI, nobody did
        The terms are a recon of the current terms, problem though - there is nothing there about default rates, defaulting you, sharing info - nothing.
        Hence, they are not the original terms. This is UE
        However there was only one set of tcs and that is all.
        Niddy : Doesn't matter mate, the ones they sent are UE hence respond as follows ---> Our Templates | Unenforceability Templates | CCA Query - Missing Prescribed Terms
        04/12/2012:Rec del ‘Missing PTs’ sent.
        19/04/2013 Letter from ARC EUROPE basically telling me that the docs they provided are valid and comply with CCA.They have viewed my signed agreement to the Terms and Conditions.
        Goes on to : I should make arrangements to pay by affordable instalments with an IE sheet.
        They wish to make it quite clear that unless a payment is made within 30 days along with a firm offer to clear the balance they will obtain clients instructions on what further action they want ARC to take.
        What response should I send to this letter please?
        19/04/2013 Niddy: I'd just wait and see what they send next and we'll take it from there.....
        23/05/2013
        letter from ARC Europe informing me that as I have not had any response from me
        ‘Please do not ignore the contents of this letter or the time limits we have referred to’
        Niddy,what would be my response to this please?
        23/05/2013:MrsD: just to keep em happy and to spin it out, I'd do a one liner referring them to your missing pts letter. You know the drill
        07/08/2013 Letter from Arrow informing me that account has been transferred to:Wilkin Chapman LLp and in future to correspond with them.
        07/08/2013:MrsD: just be careful here Greymatter, as soon as this mob make contact I'd get the sold in dispute off.
        15/08/2013
        Letter received from Wilkin Chapman,please contact them to discuss,etc,etc. and contact them within 14 days.
        As Mrs D suggested 'Sold in dispute 'going rec tomorrow.

        Hi Niddy,

        UPDATE:24/08/13 Letter from Wilkin Chapman.They are requesting copies of 'agreement,statements and tc's.They reckon it will take up to 6 weeks.
        My guess would be is that they will send the same as before which was UE.
        I will not hold my breath!
        GM

        Comment


        • Re: Greymatter's ue Diary

          seems the chapmans and willies don't want to play, cos you are problematic and you know it!!

          Comment


          • Re: Greymatter's ue Diary

            Thanks MrsD
            Well,take a peek at my backing team.

            Comment


            • Re: Greymatter's ue Diary

              Hi Niddy
              I appear to have lost the various colours for wording ,I used to cut and paste with cokour ,or type directly in the post box but its lost the colour.Can you throw some light here please?
              Thanks
              GM

              Comment


              • Re: Greymatter's ue Diary

                Originally posted by greymatter View Post
                Hi Niddy
                I appear to have lost the various colours for wording ,I used to cut and paste with cokour ,or type directly in the post box but its lost the colour.Can you throw some light here please?
                Thanks
                GM
                Niddy is away until Tues / Wed next week....
                I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

                If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

                Comment


                • Re: Greymatter's ue Diary

                  OK
                  Thanks Deepie
                  I hope he is on a well earned break.

                  Comment


                  • Re: Greymatter's ue Diary

                    Please ignore my request for colour.
                    Last edited by greymatter; 24 August 2013, 18:29. Reason: my mistake not thinking again!!

                    Comment


                    • Re: Greymatter's ue Diary

                      Just an update for you GM. Sorry but so far I have only turned up some old Access statements from 1989 time. Still have some paperwork to sift through but so far no terms and conditions which I am sure were there although we have done some shredding in the last couple of years.

                      regards
                      G

                      Comment


                      • Re: Greymatter's ue Diary

                        Originally posted by greymatter View Post
                        Hi Niddy
                        I appear to have lost the various colours for wording ,I used to cut and paste with cokour ,or type directly in the post box but its lost the colour.Can you throw some light here please?
                        Thanks
                        GM
                        No you've not. Colours work fine by clicking "A" in the editor. 9th from left before smileys!
                        I'm the forum administrator and I look after the theme & features, our volunteers & users and also look after any complaints or Data Protection queries that pass through the forum or main website. I am extremely busy so if you do contact me or need a reply to a forum post then use the email or PM features offered because I do miss things and get tied up for days at a time!

                        If you spot any spammers, AE's, abusive or libellous posts or anything else that just doesn't feel right then please report them to me as soon as you spot them at: webmaster@all-about-debt.co.uk

                        Comment


                        • Re: Greymatter's ue Diary

                          Thanks G
                          Much appreciated

                          Comment


                          • Re: Greymatter's ue Diary

                            Originally posted by Never-In-Doubt View Post
                            No you've not. Colours work fine by clicking "A" in the editor. 9th from left before smileys!
                            Thanks Niddy
                            I would be dangerous if I had a brain. oooh aaaah!

                            Comment


                            • Re: Greymatter's ue Diary

                              Originally posted by greymatter View Post
                              Arrow (was EGG)
                              Type of account (Loan with PPI)
                              Date commenced (Approx 1999)
                              Approx Balance (£3000)
                              Last made a FULL payment (Apl 2003)
                              Paying by arrangement with DCA(Moorcroft)
                              Default Notice issued by Egg(May 2003)
                              Account run by ARC
                              Keyent
                              received
                              My comments
                              Been paying token payment for a few years.
                              25th June 2011 Egg assigned the account to Arrow Global
                              30/01/2012 CCA requested by recorded delivery
                              10/02/2012 Received letter from DCA informing me that the OC cannot produce my agreement.
                              I have responded with Final Response - UE (No CCA Received)
                              27/02/2012 Received response from Moorcroft' They advise me that they no longer deal with this account.For avoidance of doubt I should resubmit my request to the client.Arrow Global(Britannica Recoveries)=ARC Europe
                              27/11/2012
                              Hi Niddy
                              I have received a copy of my agreement and terms and conditions,these I have EM'd to you for your opinion and course of action.
                              1/12/2012 Niddy:Hi
                              Regards s.18 - I don't know if it will be as simple as that, Paul was teaching me this but it's rather complex and to be honest I am rather busy to learn it anyway.... but it's not as simple as we used to think, ie separate PPI to loan terms - that apparently does not affect s.18.
                              For now don't worry about this too much. I don't think s.18 will apply here.
                              1/12/2012: I know you never got separate terms for PPI, nobody did
                              The terms are a recon of the current terms, problem though - there is nothing there about default rates, defaulting you, sharing info - nothing.
                              Hence, they are not the original terms. This is UE
                              However there was only one set of tcs and that is all.
                              Niddy : Doesn't matter mate, the ones they sent are UE hence respond as follows ---> Our Templates | Unenforceability Templates | CCA Query - Missing Prescribed Terms
                              04/12/2012:Rec del ‘Missing PTs’ sent.
                              19/04/2013 Letter from ARC EUROPE basically telling me that the docs they provided are valid and comply with CCA.They have viewed my signed agreement to the Terms and Conditions.
                              Goes on to : I should make arrangements to pay by affordable instalments with an IE sheet.
                              They wish to make it quite clear that unless a payment is made within 30 days along with a firm offer to clear the balance they will obtain clients instructions on what further action they want ARC to take.
                              What response should I send to this letter please?
                              19/04/2013 Niddy: I'd just wait and see what they send next and we'll take it from there.....
                              23/05/2013
                              letter from ARC Europe informing me that as I have not had any response from me
                              ‘Please do not ignore the contents of this letter or the time limits we have referred to’
                              Niddy,what would be my response to this please?
                              23/05/2013:MrsD: just to keep em happy and to spin it out, I'd do a one liner referring them to your missing pts letter. You know the drill
                              07/08/2013 Letter from Arrow informing me that account has been transferred to:Wilkin Chapman LLp and in future to correspond with them.
                              07/08/2013:MrsD: just be careful here Greymatter, as soon as this mob make contact I'd get the sold in dispute off.
                              15/08/2013
                              Letter received from Wilkin Chapman,please contact them to discuss,etc,etc. and contact them within 14 days.
                              As Mrs D suggested 'Sold in dispute 'going rec tomorrow.

                              Hi Niddy,

                              UPDATE:24/08/13 Letter from Wilkin Chapman.They are requesting copies of 'agreement,statements and tc's.They reckon it will take up to 6 weeks.
                              My guess would be is that they will send the same as before which was UE.
                              I will not hold my breath!
                              GM
                              10th Jan 2014 UPDATE
                              Hi Niddy
                              Happy New Year to you.
                              I have received a copy of an agreement with no PT's.from Wilkin Chapman.The copy agreement is as before and you looked at what was sent by Arrow Global and suggested that I write back with missing PT's.
                              As this copy is exactly as sent before what should I respond with to this lot?
                              They have not even stated the outstanding amount and enclosed an old Annual Egg statement which is not relevant.Do you need to see this copy?
                              I look forward to your advice as always.
                              Thanks.
                              GM

                              Comment


                              • Re: Greymatter's ue Diary

                                Originally posted by greymatter View Post
                                10th Jan 2014 UPDATE
                                Hi Niddy
                                Happy New Year to you.
                                I have received a copy of an agreement with no PT's.from Wilkin Chapman.The copy agreement is as before and you looked at what was sent by Arrow Global and suggested that I write back with missing PT's.
                                As this copy is exactly as sent before what should I respond with to this lot?
                                They have not even stated the outstanding amount and enclosed an old Annual Egg statement which is not relevant.Do you need to see this copy?
                                I look forward to your advice as always.
                                Thanks.
                                GM
                                I'd resend Missing PT letter......
                                I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

                                If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

                                Comment

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