My wife has received a letter from Robinson Way giving her 10 days to come to a repayment agreement for her Barclaycard account or they will put in the hands of Cohen for legal action. We sent for the CCA some time ago and received the usual T&Cs and nothing resembling an actual agreement from Barclaycard even though Barclays say they have fulfilled her request. It has since been sold on to MK which has subsequently been passed to their mother company Robinson Way. The last time she paid anything to this account was in 2011 so still a long way off statute barred status. What is the most effective way to respond to this please? Can this letter be considered a LBA or will that come after Cohen get involved?
Bugs.
Bugs.
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