I want to have a moan about the bleeping CRAs and their monkeyspank clients.
I was 4 days late with a car loan payment, tops, and they banged on a "1" missed payment marker.
In my view stuff like that should be filed when borrowers are seriously late paying or maybe even 1 month in arrears, not 4 days late with the full contractual payment.
When I emailed the car finance people explaing that it was a few short days and a lot of that was due to my salary going in late after the Bank Holiday. Finance with MONEYWAY - DON'T USE THEM.
They emailed back saying they couldn't speak to me because of the Data Act and I had to call them.
Which I did. And I was told by the kid (some 16 year old probably) that he had no authority to remove the marker and that he would ask his boss who had the power to do that to call me back. Which of course he never did.
So now I have this late payment marker on my CRFs for more than six years because its 4 years on the contract plus when I pay it off for a further 6 years just sat on my CRFs as Settled.
I was 4 days late with a car loan payment, tops, and they banged on a "1" missed payment marker.
In my view stuff like that should be filed when borrowers are seriously late paying or maybe even 1 month in arrears, not 4 days late with the full contractual payment.
When I emailed the car finance people explaing that it was a few short days and a lot of that was due to my salary going in late after the Bank Holiday. Finance with MONEYWAY - DON'T USE THEM.
They emailed back saying they couldn't speak to me because of the Data Act and I had to call them.
Which I did. And I was told by the kid (some 16 year old probably) that he had no authority to remove the marker and that he would ask his boss who had the power to do that to call me back. Which of course he never did.
So now I have this late payment marker on my CRFs for more than six years because its 4 years on the contract plus when I pay it off for a further 6 years just sat on my CRFs as Settled.
Comment