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Back in 2007 we remortgaged, our deal with Chelsea came to an end a year earlier.
As we had a big secured loan as well with Nemo Finance, the settlement figure was £66K alone, so that was also added to the mortgage.
Back in 2003 we taken out a mortgage through right to buy, so we borrowed £54K on the mortgage back then.
The remortgage was taken out with then our bank Lloyds TSB (Adviser) and mortgage lender Cheltenham & Gloucester (C&G).
The new mortgage with C&G worked out almost £118K, it added up because of the loan (I know its mad now)!
The application was prepared and we was called into the office at Lloyds TSB to sign, so where they crossed/marked it we signed.
We trusted our bank as we have been with them for a good number of years.
Anyway back last year I requested for a SAR, looking through I note they had both mine and hubby's income details wrong, I was classed a a standard housewife/person and just hubby was earning, they had his income down as £28K (we wish), but back then his income was the highest of £16K, they then added benefits of £11K, where they got that from beats me, because we were then just receiving Child Benefit, and I just had 2 kids, I was not on Carers then, I was not a full time carer until a few months after the application.
So could I raise this up as a complaint folks please?
Thank you.
As we had a big secured loan as well with Nemo Finance, the settlement figure was £66K alone, so that was also added to the mortgage.
Back in 2003 we taken out a mortgage through right to buy, so we borrowed £54K on the mortgage back then.
The remortgage was taken out with then our bank Lloyds TSB (Adviser) and mortgage lender Cheltenham & Gloucester (C&G).
The new mortgage with C&G worked out almost £118K, it added up because of the loan (I know its mad now)!
The application was prepared and we was called into the office at Lloyds TSB to sign, so where they crossed/marked it we signed.
We trusted our bank as we have been with them for a good number of years.
Anyway back last year I requested for a SAR, looking through I note they had both mine and hubby's income details wrong, I was classed a a standard housewife/person and just hubby was earning, they had his income down as £28K (we wish), but back then his income was the highest of £16K, they then added benefits of £11K, where they got that from beats me, because we were then just receiving Child Benefit, and I just had 2 kids, I was not on Carers then, I was not a full time carer until a few months after the application.
So could I raise this up as a complaint folks please?
Thank you.
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