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USEFUL AND HARD TO FIND ADDRESSES
Abbey National
Data Protection Manager
Data Protection Team
Regulatory Compliance
Abbey House
201 Graftons Gate East
Milton Keynes
MK9 1AN
Alliance & Leicester
Customer Contact Centre
Bootle
Merseyside
GIR 0AA
American Express Services LTD
PO Box 68
Brighton
BN2 1YL
Bank of Scotland aka HBOS
Date Protection Manager
Trinity Road
Halifax
West Yorkshire
HX1 2RG
Barclays Bank
Barclays Data Protection
Radbroke Hall
Knutsford
Cheshire
WA16 9EU
Barclaycard
Data Protection Team
Dept LRC
Barclaycard
Northampton
NN4 7SG
Bradford & Bingley
Bradford & Bingley
Data Protection Team H18
PO Box 88
Croft Road
Crossflatts
Bingley
West Yorkshire
BD16 2UA
Cahoot
Friars House,
Manor House Drive,
Coventry,
CV1 2TE
Capital One
Legal Compliance Specialist
Capital One Bank (Europe) plc
Trent House
Station street
Nottingham
NG2 3HX
CitiCards
Richard Cooke
Data Protection Officer
Citi Cards
CitiFinancial Europe plc
1 Exchange Quay
Salford
Manchester
M5 3EA
Clydesdale Bank
Clydesdale Bank Customer Relations
20 Waterloo Street
Glasgow
G2 6DB
Cooperative Bank
THE COOPERATIVE BANK PLC
LEVEL 2
DELF HOUSE
SOUTHWAY
SKELMERSDALE
LANCS
WN8 6NY
Egg
Jenny Gordon
Data Protection Manager
Egg PLC
1 Waterhouse Square
138 – 142 Holborn
London
EC1N 2NA
GE Money/Finance
Sarah Wainwright
Data Protection Administration
GE Money
PO Box 700
Leeds
LS99 2BD
Halifax Bank
Date Protection Manager
Trinity Road
Halifax
West Yorkshire
HX1 2RG
Halifax CREDIT CARDS
FAO Data Protection Officer
Halifax Card Services
Pitreavie Business Park
Dunfermline
Fife
KY99 4BS
HSBC Bank
FAO Data Protection Controller
8 Canada Square
London,
E14 5HQ
Lloyds Bank
Swallow House
10 Swallow Street
Birmingham
B1 2AL
CHANGED TO DSAR Unit, Lloyds TSB, Customer Service Recovery, Charlton Place, C57, Andover, SP10 1RE
Marbles
FAO Data Protection Officer
120 Edmund Street
Birmingham
B3 2QZ
MBNA
M B N A EUROPE BANK LTD
STANSFIELD HOUSE
CHESTER BUSINESS PARK
CHESTER
CHESHIRE
CH4 9QQ
Monument Credit Card Services
Barclaycard
The Portland Building
25 High Street
CRAWLEY
RH10 1BG
Natwest
Retail Regulatory Risk
2nd Floor
Cornerstone
60 South Gyle Crescent
Edinburgh
EH12 9WF
Nationwide
Data Protection Team,
Nationwide Building Society
Kings Park road,
Moulton Park
Northampton
NN3 6NW
Royal Bank of Scotland
Data Protection Team
36 St Andrews Square
Edinburgh
EH2 2YB
or
Data Protection Manager
Regulatory risk
2nd Floor, Business house B,
Gogarburn
PO Box 1000
Edinburgh EH12 1HQ
Woolwich Openplan Customer Contact Centre
Jackson House
Jackson Road
Clacton On Sea
Essex
CO15 1WH
Yorkshire Bank
Yorkshire Bank plc
c/o Clydesdale Bank Customer Relations
20 Waterloo Street
Glasgow
G2 6DB
Registered Office Addresses
Automobile Association Personal Finance Limited
City House
City Road
Chester
CH88 3AN
ABBEY NATIONAL PLC
ABBEY NATIONAL HOUSE
2 TRITON SQUARE
REGENT'S PLACE
LONDON
NW1 3AN
abbey - 0800 731 7774
0800 587 2758
ALLIANCE & LEICESTER PLC
CARLTON PARK
NARBOROUGH
LEICESTER
LE19 0AL
HBOS / BANK OF SCOTLAND
THE MOUND
EDINBURGH
EH1 1YZ
or
HALIFAX PLC
TRINITY ROAD
HALIFAX
WEST YORKSHIRE
HX1 2RG
BARCLAYS BANK PLC
1 CHURCHILL PLACE
LONDON
E14 5HP
CAHOOT
FRIARS HOUSE
PO Box 1981
COVENTRY
CV1 2ZD
CLYDESDALE BANK PLC
30 ST VINCENT PLACE
GLASGOW
G1 2HL
CO-OPERATIVE BANK PLC
PO BOX 101
1 BALLOON STREET
MANCHESTER
M60 4EP
Egg plc
Riverside Road
Pride Park
Derby
DE99 3GG
Halifax Card Services
Customer Services
Pitreavie Business Park
Dunfirmline
KY99 4BS
HALIFAX (Complaints)
CUSTOMER RELATIONS MANAGER,
SCOTLAND DUNDAS HOUSE,
VIKING WAY,
ROSYTH,
FIFE,
KY11 2UU
HALIFAX PLC
TRINITY ROAD
HALIFAX
WEST YORKSHIRE
HX1 2RG
HFC BANK LIMITED
120 EDMUND STREET,
BIRMINGHAM
B3 2Q2
HSBC BANK PLC
8 CANADA SQUARE
LONDON
E14 5HQ
INTELLIGENT FINANCE
1 Baird Road
Kirkton Campus
Livingston
EH54 7AZ
or
Trinity Road
Halifax
West Yorkshire
HX1 2RG
LLOYDS TSB BANK PLC
25 GRESHAM STREET
LONDON
EC2V 7HN
NATIONWIDE BUILDING SOCIETY
NATIONWIDE HOUSE
PIPERS WAY
SWINDON
SN38 1NW
NATIONAL WESTMINSTER BANK PLC
135 BISHOPSGATE
LONDON
EC2M 3UR
NORTHERN BANK LIMITED
DONEGALL SQUARE WEST
BELFAST
BT1 6JS
ROYAL BANK OF SCOTLAND PLC
36 ST ANDREW SQUARE
EDINBURGH
EH2 2YB
or
ROYAL BANK OF SCOTLAND PLC
RBS Litigation
1 Princess Street
London EC2R 8PB
ROYAL BANK OF SCOTLAND (complaints)
Customer Relations Unit
Retail Support
The Firthstone
56 South Gyle Crescent
Edinburgh
EH12 9LE
Direct Dial No. 0131 523 5116 Fax: 0131 523 8778
ROYAL BANK OF SCOTLAND (Charges)
Retail Regulatory Risk
Business House B
PO Box 1000
Edinburgh
EH12 1HQ
Main switchboard No. 0131 556 8555 Fax: 0131 626 3049
ROYAL BANK OF SCOTLAND (Settlement)
Stuart Higley
Ground Floor
National Westminster House
225 Shenley Road
Borehamwood
WD6 1TE
Ulster Bank
11-16 Donegall
Square East,
Belfast
BT1 5UB.
Virgin Money Limited
Discovery House
Whiting Road
Norwich
NR4 6EJ
WOOLWICH
1 CHURCHILL PLACE
LONDON
E14 5HP
YORKSHIRE BANK PLC
20 MERRION WAY
LEEDS
LS2 8NZ
Ebay
HOTHAM HO
HERON SQUARE
RICHMOND SURREY
TW9 1EJ
Telephone:
0208 9482020
0208 6053000
Fax:
0208 9488181
REGISTERED ADDRESS: -
CO-OPERATIVE BANK PLC
PO BOX 101
1 BALLOON STREET
MANCHESTER
M60 4EP
CO-OPERATIVE BANK PLC CUSTOMER SERVICE/COMPLAINTS CONTACT NUMBER: -
Personal Accounts -08457 212 212
Visa Accounts - 08456 006 000
LLOYDS TSB BANK PLC
25 GRESHAM STREET
LONDON
EC2V 7HN
CUSTOMER SERVICE/COMPLAINTS CONTACT NUMBER: -
08453 000 000
Lloyds Bank PLC Hardship Claims
LloydsTSB Bank
Customer Service Recovery Centre
Charlton Place
Andover
Hampshire
SP10 1RE
Credit Cards / Store Cards
American Express Services LTD
Amex House
Department77
Edward Street
Brighton
BN88 1AH
UK
BARCLAYCARD
PO Box 599
Manchester
M60 3NF
Tel: 0161 200 7476
Fax: 0161 200 7197
OPEN 8.00AM-6.00PM
-Main Reception: 01604-234234
-Natalie on Directline Number 01604-835418 This Lady has the Authority to send out your original Agreements just simply by phoning her
-Anita on Directline Number 0161 200 7258
She has the Authority to settle on the phone and put your money directly into your own Bank
CAPITAL ONE SERVICES
TRENT HOUSE
STATION STREET
NOTTINGHAM
NG2 3HX
Capital one (Europe) plc
Po Box 5283
Nottingham
NG2 3WT
Tel: 08009525150
Legal Dept: 0115 8433013
Specialist support unit: 0800 9524914
Citi Cards
CitiFinancial Europe Plc
1 Exchange Quay
Salford
Manchester
M5 3EA.
Complaints Department: 0800146188
Egg plc
Riverside Road
Pride Park
Derby
DE99 3GG
GE Money (store cards)
PO Box 700
Leeds
West Yorks
LS99 2BD
Tel: 0113 280 7080
Karen Waring, Complaint Resolution Officer. 0870 125 2545
Halifax Card Services
Customer Services
Pitreavie Business Park
Dunfirmline
KY99 4BS
HALIFAX (Complaints)
CUSTOMER RELATIONS MANAGER,
SCOTLAND DUNDAS HOUSE,
VIKING WAY,
ROSYTH,
FIFE,
KY11 2UU
MARBLES
HFC Bank Limited
North Street
Winkfield
Windsor
Berkshire.
SL4 4TD.
MINT
Customer Service Centre
PO BOX 5747
Southend-on-Sea
SS1 9AJ
MORGAN STANLEY
25 Cabot Square,
London,
E14 4QA
IKANO Financial Services Limited. (Ikea store card)
Adam House,
Players Court,
Player Street,
Nottingham.
NG7 5LN.
Next Retail Ltd
Desford Road,
Enderby,
Leicester,
LE19 4AT
MBNA
Stansfield House
Chester Business Park
Wrexham Road
Chester
CH4 9QQ
MBNA Legal Department
Bill Wareing 01244 672 348 (after issue of claim)
Colin Pugh 01244 672 989 (SAR Follow up)
Style Financial Services Ltd (store cards)
The Guildhall
57 Queen Street
Glasgow
G1 3EN
Tel: 0141 248 9780
[img]file:///C:/Users/David/AppData/Local/Temp/msohtml1/01/clip_image003.gif[/img]Debt Collection Agencies Contact Addresses
Aktiv Capital
Aktiv Capital
Merchants House
Hamilton Place
Chester
CH1 2BE
Allied International
Allied International
The Clock Tower,
Office No, 5
Chineham
Basingstoke
Hampshire
RG24 8BQ
Arrow Global
Arrow Global
15 Old Bailey
London
EC4M 7EF
Blair, Oliver and Scott
Blair, Oliver and Scott
PO Box 66
Rosyth
Fife
KY11 2WG
Cabot
Cabot Financial (Europe) Limited
PO Box 241
West Malling
Kent
ME19 4NA
Capquest
Capquest
27 Rye Close
Fleet
Hampshire
GU51 2QQ
Direct Legal Collections(see Hillesdon Securities Limited)
Equidebt Limited
Equidebt Limited
Equity House
Etterington Road
Wellesbourne
Warwickshire
CV35 9GA
Hillesden Securities Limited
Hillesden Securites Limited
Willow Road
Brackley
Northamptonshire
NN13 7EX
Intrum Justicia
Intrum Justitia,
Warwick House
Birmingham Road
Stratford-upon-Avon
Warwickshire CV37 0BP
Link Financial
Link Financial
Camelford House
89 Albert Embankment
London
SE1 7TP
Lowell
Lowell Group
Enterprise House
1 Apex View
Leeds
LS11 9BH
McKenzie Hall
McKenzie Hall
2nd Floor
30 The Forgate
Kilmarnock
Ayreshire
KA1 1LU
Midas{Subsidiary of Moorcroft)
Midas Legal Services
PO Box 402
George House
John Street
Stockport
SK1 3EG
Red Debt Collection Services (see Allied International)
Reliable
Reliable Collections
36 Holdworth Street
Manchester
Lancashire
M1 1AG
Robinson Way
Robinson Way
London Scottish House
Mount Street
Manchester
M2 3LS
Rossendales
Rossendales
Hardman Mill
New Hall Hey Road
Rawtenstall
Rossendale
Lancashire
BB4 6HH
Ruthbridge
Ruthbridge Limited
Ruthbridge House
15 London Road
Twickenham
Middlesex TW1 3ST
Thames Credit Limited
Thames Credit Limited
Wells House
15-17 Elmfield Road
Bromley
Kent
BR1 1LT
Unidebt
Unidebt
WATERHOUSE SQUARE
138-142 HOLBORN
LONDON
EC1N 2TH
Westcot
Wescot
Westcot Credit Services Limited
PO Box 137
Hull
HU2 8HF
Credit Reference Agencies
Experian Ltd
Consumer Help Service
PO Box 8000
Nottingham
NG80 7WF
Tel No 0870 241 6212
www.experian.co.uk
(You can order your credit file on the internet or by telephone).
Equifax Plc
Credit File Advice Centre
PO Box 1140
Bradford
BD1 5US
Tel No 0870 010 0583
www.equifax.co.uk
(you can order your credit file on the internet)
Callcredit plc
Consumer Services Team
P O Box 491
Leeds
LS1 5XX
Tel No 0870 060 1414
www.callcredit.plc.uk
You should send the request for your file, enclosing £2.00 and your address(es) for the last six years.
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