Ofcom wants to Hear from You about HIGH CALLS

[5corpio]

From the All About Forums NEWS HEADLINES Pages:

'Bill shock' phone and internet users urged to inform Ofcom

Communications regulator Ofcom wants to hear from consumers who have received 'unexpectedly high' mobile, landline or internet bills

The UK communications regulator Ofcom wants to hear from consumers who have received an unexpectedly high mobile, landline or broadband bill in the past 12 months.

Read more HERE

[Never-In-Doubt]

Re: Ofcom wants to Hear from You about HIGH CALLS



* maybe I ought to stop ringing those sex lines premium rate numbers eh?

[Buzby]

Re: Ofcom wants to Hear from You about HIGH CALLS

There are many who are paying more than they need to also,because they are not shopping around.
I have no sympathy for people who have money to burn.
Then they complain because they cannot exit the contract.

[pompeyfaith]

Re: Ofcom wants to Hear from You about HIGH CALLS

I think this OFCOM action is off the back off Dominic Littlewoods investigation where he was challenging O2 over a 3.5k bill some bloke got when he had a limit of a couple of hundred and lost his phone but neither they or carphone warehouse would take responsibility after reporting it lost.

[Buzby]

Re: Ofcom wants to Hear from You about HIGH CALLS

No it follows the EU rulings on tariffs,and providers failing to meet targets on complaints.

[Never-In-Doubt]

Re: Ofcom wants to Hear from You about HIGH CALLS

No it follows the EU rulings on tariffs,and providers failing to meet targets on complaints.

Yes correct but also the fact Dom brought it to the authorities attention can't have done any harm, after all Dom "sorts it out" (usually).....

But regardless, any change must be to the benefit of the consumers!

I have 3 mobile contracts and pay Voda over £150 per month - that's not having money to burn - its more a case of spending within my means - i've had 3 contracts with Voda for many years now......