201 results in 0.0132 seconds.
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'Bill shock' warning on 118 calls prompts regulator to act
The telecoms regulator Ofcom has announced it wants to cap the price of 118 directory enquiry calls at £3.10 for a 90 second call. Market leader 118 118 charges £11.23 for a 90 second call to its service. Ofcom said providers had been increasing prices "quite significantly" in recent years... -
Ofgem boss: I'm sorry for failing vulnerable consumers
Dermot Nolan, the chief executive of energy regulator Ofgem, has apologised for failing vulnerable consumers. "We could have done better, and should have done better, for vulnerable customers," he told MPs on the Business and Energy Committee. Asked whether he wished to apologise to them,... -
5corpio started a blog post Ofgem proposes measures for debt recovery and consumer protectionin 5corpioOfgem proposes measures for debt recovery and consumer protection
Energy regulator Ofgem has this week (July 3) proposed a series of measures to help vulnerable customers – including a price cap on the warrant of force-fitted prepayment meters. This proposal is one of many steps the regulator wants to take to ensure fairness across the market including the introduction... -
Gas man late? You could be entitled to £30 compensation
t's the bugbear that troubles millions of householders - the gas man who doesn't turn up when promised. But under little-known rules that came in last year, customers are entitled to claim £30 whenever a meter reader misses his or her four-hour time slot. Furthermore, if the energy supplier doesn't... -
Curiosity re DCA liquidation
I saw a comment on a thread (forgot which one), saying that Experto had gone into liquidation. I have looked at their website and the liqiodators statement of what to do if they were handling repayments etc, and one of the things on there was basically not to SAR Experto as the liquidators will not... -
Tesco Bank attack was unprecedented, says regulator
Tesco Bank attack was unprecedented, says regulator
This is a duplicate of the Blog Entry made on: 8th November 2016 14:42
The attack on Tesco Bank which led to money disappearing from 20,000 accounts "looks unprecedented in the UK", a regulator has said....
Andrew -
Vodafone vows to fix mobile phone billing problems
Vodafone vows to fix mobile phone billing problems
This is a duplicate of the Blog Entry made on: 18th June 2016 14:43
Mobile phone giant Vodafone has made hundreds of changes to its computer systems following a flood of complaints about bills....
Figures from regulator Ofcom -
TRADE CENTRE WALES THE CAR COMPANY HAVE LOST MY NEW CREDIT AGREEMENT?
Evening all.
Well today has been a new one for me I have to say.
I traded in a 2nd hand car for £500 and paid a £100 deposit to secure a car for my 16 year old son soon to be 17 in July.
I bought the newer second hand car for my son about 2 months ago on finance... -
Pension fees can cost 10% of savings, says Citizens Advice
Pension fees can cost 10% of savings, says Citizens Advice
This is a duplicate of the Blog Entry made on: 10th June 2016 13:23
Withdrawing money from a pension fund can cost savers up to 10% of their retirement fund, according to Citizens Advice....
The regulator, The Financial -
Credit card protection law under threat:
Credit card protection law under threat:
This is a duplicate of the Blog Entry made on: 5th June 2016 06:59
............Shock rethink may end up leaving shoppers defenceless...
This month marks the 50th anniversary of the first credit card in the UK. The protection they -
Payday loan complaints nearly triple, despite new controls
Payday loan complaints nearly triple, despite new controls
This is a duplicate of the Blog Entry made on: 26th May 2016 15:47
The number of complaints about payday loan companies soared by 178% in the year to March, the Financial Ombudsman has revealed....
That is despite the -
PPI victims 'should have got £5bn more'
PPI victims 'should have got £5bn more'
This is a duplicate of the Blog Entry made on: 13th May 2016 15:20
Twelve million consumers who were mis-sold Payment Protection Insurance (PPI) should have got an extra £5bn, a group of MPs has said....
That is the total amount -
Payday lender Wonga saw losses double in 2015
Payday lender Wonga saw losses double in 2015
This is a duplicate of the Blog Entry made on: 4th May 2016 19:24
The UK's biggest payday lender - Wonga - saw its losses double last year as tougher regulation in the industry continued to bite....
The short-term lender saw -
New 0845 mobile phone scam charges customers
New 0845 mobile phone scam charges customers
This is a duplicate of the Blog Entry made on: 27th April 2016 18:50
.........£300 for calls they don't make...
A sophisticated new mobile phone scam is charging customers hundreds of pounds for calls they don't make. Victims -
Scottish Power to pay £18m after customer service failings
Scottish Power to pay £18m after customer service failings
This is a duplicate of the Blog Entry made on: 26th April 2016 08:28
Scottish Power is to pay £18m for customer service failings linked to a new computer system....
The energy regulator, Ofgem, said the firm failed
