Are insurance referral fees a racket?
Amid the recent publicity about legal referral fees relating to car insurance claims, there has been more heat than light. Critics of the practice, such as Jack Straw MP, have described it as a "racket" and a "dirty little secret".
In theory it should be neither. The referrals system is essentially another way for law firms to market their services. But it remains intensely controversial, and the government has pledged to reform it.
How does the system work?
The principle is simple - a law firm agrees to pay a fee in return for being passed the contact details of someone who might be interested in their services. The deals are usually between lawyers and insurance companies, but estate agents and trade unions often refer their customers onto law firms too.
Law firms will pay up to several hundred pounds when someone who has been referred to them goes on to
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