My friend was made redundant 2 months ago and she has to wait 39 weeks before any support for mortgage interest help kicks in,she phoned her mortgage provider and has been given a 3 month holiday break also they owed her £1000 so they are taking that as repayment once the 3 months holiday is over. Even with the £1000 they owe her it will still leave her waiting about 5 months before any help starts so she phoned them again and asked if she could switch to interest only , they refused saying she could not afford it.
Can they refuse ?
please and thank you
Can they refuse ?
please and thank you
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