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  • Energy prepay cap to save customers £80, announces Ofgem

    Energy prepay cap to save customers £80, announces Ofgem

    This is a duplicate of the Blog Entry made on: 7th February 2017 13:36
    Four million customers on prepayment energy meters are expected to save around £80 a year after a price cap was announced by energy regulator Ofgem.
    ...
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  • Energy firms told to refund customers after gas meters mistake

    Energy firms told to refund customers after gas meters mistake

    This is a duplicate of the Blog Entry made on: 15th August 2016 07:16
    Energy firms have been ordered to refund thousands of gas customers affected by a meter reading mistake.

    The error - caused by companies
    ...
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  • roomtobreathe
    started a topic Water Meters

    Water Meters

    Just got a letter through from South East Water telling me they're going to fit a water meter. Problem is I think they've already done so. All the water cock covers outside have been replaced and the missing paving slabs tarmacced over. I'm assuming under there there will lurk a meter.

    ...
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  • AAD News Feed
    started a topic Energy firm pays £450k to StepChange

    Energy firm pays £450k to StepChange

    Energy firm pays £450k to StepChange

    This is a duplicate of the Blog Entry made on: 16th October 2015 16:01
    Energy supplier Utilita will pay £450,000 to StepChange Debt Charity after the regulator Ofgem found it had wrongly blocked 40,000 of its customers from switching to other
    ...
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  • Channel Tunnel migrant crisis: Man dies as 1,500 try to enter

    A man has been killed as at least 1,500 migrants tried to enter the Channel Tunnel in Calais on Tuesday night, French police have said.


    Eurotunnel says no freight services are running as migrants are still at the Channel Tunnel site at Coquelles.


    More ----->
    ...
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  • Pre-pay meter energy users pay £226 a year more: Citizens Advice

    Pre-pay meter energy users pay £226 a year more: Citizens Advice

    This is a duplicate of the Blog Entry made on 3rd July 2015 11:57.

    *Energy customers on pre-payment meters have been paying an average of £226 a year more than they would have done on the cheapest direct debit......
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  • Call to cut pre-payment meter charges by Ofgem

    Call to cut pre-payment meter charges by Ofgem

    This is a duplicate of the Blog Entry made on 25th June 2015 18:50.

    *Some energy suppliers charge customers up to £180 to install and remove pre-payment meters from homes.* These meters require tokens to be bought or...
    ...
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  • Ofgem to investigate 'forcibly installed' pre-pay meters

    Ofgem to investigate 'forcibly installed' pre-pay meters

    This is a duplicate of the Blog Entry made on 26th May 2015 19:27.

    *More than half a million pre-payment energy meters have been forcibly installed in people's homes over the last six years, according to figures......
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  • realfedup
    started a topic Southern Water threat

    Southern Water threat

    Hi

    had a letter from Southern water just recently, stating that if i do not allow them to fit a water meter within the next 2 months, they will charge me in excess of £800 for the next financial year! I'm a single person and live in a single person property.

    have done a bit...
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  • Water meters mean higher bills for more than a third of consumers

    Water meters mean higher bills for more than a third of consumers

    This is a duplicate of the Blog Entry made on 22nd August 2014 09:23.

    *The number of water meters installed in homes across England and Wales has risen above 10 million, as suppliers in drought prone areas in...
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  • Are you owed a payout? 16,000 SSE customers could be in line for a refund

    Are you owed a payout? 16,000 SSE customers could be in line for a refund

    This is a duplicate of the Blog Entry made on 17th April 2014 13:18.

    *as energy supplier admits meters are faulty* * *Households on SSE's Economy 10 tariff may have been overcharged for their electricity*...
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  • evilcartman
    started a topic Yet another EDF victim, I mean 'customer'

    Yet another EDF victim, I mean 'customer'

    We all like to have a good moan about utility companies but EDF's behaviour the past few days with me really does take the piss.

    Their prepayment gas meter went faulty at the weekend, so I couldn't top it up. I was kept on hold for the usual hour on their customer 'service' line and still...
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  • patchouli
    started a topic Rental quarterly inspections

    Rental quarterly inspections

    I could find a section for rentals sorry...

    Can I ask please, the 'inspection every 3 months' rule... when we moved in it was the first home in over 20 years of renting that I had an 'inspection' so it was very hard for me to cope with the fact a stranger wanted to come in to my house....
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  • Spent2much
    started a topic e-on Tesco club points

    e-on Tesco club points

    We have been wanting to change our supplier for a few years but never got round to it, recently a friend introduced us the utility warehouse, we were going to change to them but then I found e-on and was attracted to the Tesco club points to it .
    We have pre-payment meters as being self employed...
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  • Stressedoutmum
    started a topic Problem with Scottish Power bill

    Problem with Scottish Power bill

    Hi everyone, just wanting to run something by you.

    My parents have just received their latest bill where it advises that their monthly payment is going to more than triple as they are £600 in debit!!!!

    I have looked at their last couple of years bills and everything was ok...
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