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  • Re: Cecilia PDL diary

    Originally posted by cecilia View Post

    ARC have sent a text today.

    From Arc Europe Ltd

    Please contact Jo at ARC urgently on 01932251000 quoting ref xxxxxxx

    Hi Cecilia

    I would send the telephone harassment letter - lets them know you're not going to be a pushover and also gives you some protection and possibility of a counter-claim should they risk ignoring your request and continue calling you by phone.

    Best

    SnV
    "I fear all we have done is to awaken a sleeping giant and fill him with a terrible resolve."

    The consumer is that sleeping giant.!!



    I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

    If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

    Comment


    • Re: Cecilia PDL diary

      Originally posted by cecilia View Post
      Pounds to Pocket

      Started May 11, have reloaned with them several times.Paid off four loans.
      May 11 loan £400
      Interest £323.01
      Reloaned September 11
      loan £1200
      Interest £987.41
      Reloaned November 2011
      Loan £1150
      Interest £975.25
      Reloaned October 2012
      Loan £1150
      Interest £1052.24
      Last paid beginning August 2013
      Defaulted August 2013

      Received email from Pounds to Pocket 28th August
      Sent email to Pounds to Pocket 28th August explaining circumstances and offering repayment plan.
      Received email from Pounds to Pocket 29th August I&E
      Sent email to Pounds to Pocket 30th August I&E
      Received email from Pounds to Pocket 30th August
      Last paid beginning August 2013
      Defaulted August 2013

      Received text from Pounds to Pocket 3rd September
      Received email from Pounds to Pocket 18th Septemberpayment reminder
      Received email from Pounds to Pocket payment reminder 21st September
      Received email from Pounds to Pocket Notice of Default sums 25th September
      Received email from Pounds to Pocket 26th September Notice of Arrears

      Received text from Pounds to Pocket 26th September, to clear outstanding balance, before reported to credit bureau.
      Received text from Pounds to Pocket 2nd October asking me to call 0800 to cure my outstanding balance before reported to credit bureau
      Received notice of arrears from Pounds to Pocket 2nd October in the post

      Received notice of Overdue payment from Pounds to Pocket 2nd October in the post
      Received notice of arrears from Pounds to Pocket 12th October in the post
      Received notice of default from Pounds to Pocket 16th October in the post
      Received voicemail to call Pounds to Pocket on 0800 on 17th October
      Received email from Pounds to Pocket payment reminder 23rd October
      Received email from Pounds to Pocket payment reminder 26th October
      Received notice of default sums Pounds to Pocket 31st October
      Received notice of arrears from Pounds to Pocket 31st October
      Received notice of acceleration Pounds to Pocket 2nd November

      Received account severely past due letter in the post from Pounds to Pocket dated 10th November, received 14th November
      Received email from Pounds to Pocket 20th November Payment reminder
      Received email from Pounds to Pocket 23rd November Payment reminder

      Received final notice impending account sale from Pounds to Pocket in the post 29th November dated 24th November
      Received Notice of Debt referral from Pounds to Pocket via email 3rd December
      Received Notice of Debt referral from Pounds to Pocket via email 16th December
      Received Voicemail to call ARC Europe urgently
      Received text from ARC Europe18th December
      Received email from ARC Europe 19th December
      Will send it off SnV, Thanks.

      Received this via email from ARC Europe today

      Your account with Pounds To Pocket has now been transferred to ARC (Europe) Ltd for collection.

      You must now make arrangements to pay the outstanding balance to ARC (Europe) Ltd quoting the reference number xxxxxxx. Payment may be made by card securely online at http://www.arceuropeltd.co.uk using your reference number.

      Alternatively, please call me as soon as you can on 01932 251000 to discuss your repayment options.

      Thank you.

      Dan Ryan
      Collections@arceuropeltd.co.uk
      http://www.arceuropeltd.co.uk

      Cost of calls may vary depending on your network provider - please check with your provider for confirmation. Calls may be monitored & recorded for training & audit purposes.

      OPENING TIMES:
      Monday - Thursday 8am - 8pm
      Friday 8am - 7pm
      Saturday 8am - 1pm
      Collections Line: 01932 251000


      To request future communication by printed letter instead of emails in connection with this account, please reply with the word 'OPTOUT' as the first word of the body text (do not change the subject).
      ** From : ARC (Europe) Ltd Reg Office : Kent House, Churchfield Road, Walton-on-Thames, Surrey KT12 2TU Registered In England, No. 4214145 E-Mail Notice and disclaimer. This e-mail is confidential and intended solely for the use of the individual to whom it is addressed. Any views or opinions presented are solely those of the sender and should not be taken as representing the view of ARC (Europe) Ltd. If you are not the intended recipient, be advised that you have received this e-mail in error and that any use, dissemination, forwarding, printing, or copying of this e-mail is strictly prohibited. If you have received this e-mail in error please notify ARC Europe) Ltd on +44 (0)1932 251010. We endeavour to exclude viruses from our data but it is the obligation of the recipient to check any attachments for viruses. (PureMessage) From: ARC (Europe) Ltd Reg Office: Kent House, Churchfield Road, Walton-on-Thames, Surrey KT12 2TU Registered: In England, No. 4214145

      Comment


      • Re: Cecilia PDL diary

        Originally posted by cecilia View Post
        The Moneyshop
        Started 2004-this was started as cashing cheques, which were renewed. They stopped cheque cashing a few months ago.
        Interest paid from 2004 to 2013 £17,030.4

        Loan £750
        Owe £750,
        Monthly payments of £125
        Last paid beginning August 2013
        Defaulted August 2013
        Received call from Moneyshop 31st August 2013
        Wrote to Moneyshop 4th September
        Received voicemail from Moneyshop asking me to call them back 30th September
        Received voicemail from Moneyshop asking me to call them back 22nd October
        Received voicemail from Moneyshop asking me to call them back 31st October
        Received Voicemail from Moneyshop asking me to call them back 3rd December
        Received text from Moneyshop 20th December

        Received text from Moneyshop today

        Your payment is dure 30/12/2013. If any of your details have changed please call now on 08443248672 to confirm the relevant information. Thank you. Moneyshop

        Comment


        • Re: Cecilia PDL diary

          OH MY WORD... You've paid £17k in interest only and still owe the original debt!?

          Why is this horrendous ritual permitted to carry on!!!!! The UK government have kittens over Indian children of 9+ who work for 10p a week to pay off loans taken out by their families... yet here we are with someone who owes under £800 and has paid back £17k???

          What the total f*ck?? Or have I got the whole wrong end of the debt stick here?

          Mind you, I worked out that I have paid around £25k for a £15k loan that I STILL owe £15k for... I feel SO stupid to agreeing to the terms.. to be honest I just wanted the money and didn't read anything properly... *cries*

          Comment


          • Re: Cecilia PDL diary

            Sadly, you haven't got the whole end of the wrong debt stick. When Salt and Vinegar asked me to write out how much I had paid over the years, it made me physically sick, working it all out. Like you, I didn't think it would end like this. It pains me to think what I could have done with that money.

            Comment


            • Re: Cecilia PDL diary

              Oh when can I have a go at getting shot of these clowns SnV.... I'm sorry but payments should not be continuing and a reclaim of excess interest might be a good idea too!

              Sickening uh...

              Im off to read this whole thread.
              I'm the forum administrator and I look after the theme & features, our volunteers & users and also look after any complaints or Data Protection queries that pass through the forum or main website. I am extremely busy so if you do contact me or need a reply to a forum post then use the email or PM features offered because I do miss things and get tied up for days at a time!

              If you spot any spammers, AE's, abusive or libellous posts or anything else that just doesn't feel right then please report them to me as soon as you spot them at: webmaster@all-about-debt.co.uk

              Comment


              • Re: Cecilia PDL diary

                Originally posted by cecilia View Post
                Sadly, you haven't got the whole end of the wrong debt stick. When Salt and Vinegar asked me to write out how much I had paid over the years, it made me physically sick, working it all out. Like you, I didn't think it would end like this. It pains me to think what I could have done with that money.
                (((( hug )))) we live and learn.... let Niddy thwack the bastards!!!

                Comment


                • Re: Cecilia PDL diary

                  Borrowed 44k from a sub prime sharkey in 2006, secured against my house.
                  7years later repaid 33K, but have no house and still owe 33K.
                  Heartbreaking, what an idiot I've been.
                  I detest these usurious fleecing scumbags with a vengeance.
                  How they sleep at night beggars belief.
                  I feel your pain and hurt, but they won't break us!!

                  Comment


                  • Re: Cecilia PDL diary

                    Oh my goodness Odetter... what a sad story... ((( hug ))) how awful... The government are so SLOW about changing the laws on this though and it isn't just 'sharks' it's 'respected' banks too!

                    Comment


                    • Re: Cecilia PDL diary

                      Originally posted by odetter View Post
                      Borrowed 44k from a sub prime sharkey in 2006, secured against my house.
                      7years later repaid 33K, but have no house and still owe 33K.
                      Heartbreaking, what an idiot I've been.
                      I detest these usurious fleecing scumbags with a vengeance.
                      How they sleep at night beggars belief.
                      I feel your pain and hurt, but they won't break us!!
                      Why are you paying them? If you've no house you've no asset so just move and go off the radar...! (ie hide )It's not a mortgage shortfall so standard 6yrs time limits to SB apply..!
                      I'm the forum administrator and I look after the theme & features, our volunteers & users and also look after any complaints or Data Protection queries that pass through the forum or main website. I am extremely busy so if you do contact me or need a reply to a forum post then use the email or PM features offered because I do miss things and get tied up for days at a time!

                      If you spot any spammers, AE's, abusive or libellous posts or anything else that just doesn't feel right then please report them to me as soon as you spot them at: webmaster@all-about-debt.co.uk

                      Comment


                      • Re: Cecilia PDL diary

                        Originally posted by patchouli View Post
                        let Niddy thwack the bastards!!!
                        I think SnV has things well under control. I presumed Cecelia was paying but it seems not. SnV is the best at PDL's - I'm just thinking of a way to get this interest refunded but struggling to find a way...... I'll ask people who might know and update you later.
                        I'm the forum administrator and I look after the theme & features, our volunteers & users and also look after any complaints or Data Protection queries that pass through the forum or main website. I am extremely busy so if you do contact me or need a reply to a forum post then use the email or PM features offered because I do miss things and get tied up for days at a time!

                        If you spot any spammers, AE's, abusive or libellous posts or anything else that just doesn't feel right then please report them to me as soon as you spot them at: webmaster@all-about-debt.co.uk

                        Comment


                        • Re: Cecilia PDL diary

                          Originally posted by patchouli View Post
                          Why is this horrendous ritual permitted to carry on!!!!!
                          I could write a book on this subject with regard to payday loans. If you look through the forum, and my comments on how this 'industry' works you will soon get an understanding of how its allowed to continue. However if the current situation continues a large proportion of the country (who are starting to fall for the slick marketing and seeing PDL companies as 'mainstream') will be unable to borrow from high street lenders (as PDL's on CRA files are seen as an indication of financial stress, whether they were repaid impeccably or not).

                          This will allow the PDL companies to step up and start offering other products to a market they have effectively created themselves. I constantly warn it will not be long before you see companies like Wonga offering mortgages..........

                          Originally posted by Never-In-Doubt View Post
                          I think SnV has things well under control. I presumed Cecelia was paying but it seems not. SnV is the best at PDL's - I'm just thinking of a way to get this interest refunded but struggling to find a way...... I'll ask people who might know and update you later.
                          Good news is Cecilia hasn't paid a penny since finding AAD

                          Trouble with The Money Shop, and the difficulty it presents Cecilia, my experience of them is that if the cheque cashing service has been used, chances are there will have been no CCA agreement signed, so challenging agreements, lack of affordability assessments, providing pre-contract information etc is much more difficult.

                          This is one of the reasons I ask people to calculate how much interest has already been paid to a creditor. Not only does it give a timely wake up call but it usually gives huge leverage on another angle, which is whether the creditor falls foul of the Unfair Relationship Provisions of the CCA.

                          I don't think theres any doubt that this could be used against The Money Shop in Cecilias case, however I've not worried about them much in the context of Cecilas overall 'PDL portfolio' as they have been the least aggressive which suits the goal of getting the account to being stature barred.
                          "I fear all we have done is to awaken a sleeping giant and fill him with a terrible resolve."

                          The consumer is that sleeping giant.!!



                          I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

                          If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

                          Comment


                          • Re: Cecilia PDL diary

                            Originally posted by cecilia View Post
                            Sadly, you haven't got the whole end of the wrong debt stick. When Salt and Vinegar asked me to write out how much I had paid over the years, it made me physically sick, working it all out. Like you, I didn't think it would end like this. It pains me to think what I could have done with that money.
                            As we've talked about before - don't beat yourself up about it. You did what you thought was best at the time, and you admirably continued making payments because you wanted to do the 'right thing'. Unfortunately these companies are parasites who take advantage of this.

                            You're now drawing a line in the sand and have made massive progress already in getting things sorted and dealing with this bag of snakes, and as with any bag of snakes it takes a little time to lay them out straight.
                            "I fear all we have done is to awaken a sleeping giant and fill him with a terrible resolve."

                            The consumer is that sleeping giant.!!



                            I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

                            If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

                            Comment


                            • Re: Cecilia PDL diary

                              Seriously.. all you mods & experts on here ROCK some serious rockness.... I am so glad I joined here and not any of the other places I was stalking...

                              Comment


                              • Re: Cecilia PDL diary

                                Originally posted by patchouli View Post
                                Seriously.. all you mods & experts on here ROCK some serious rockness.... I am so glad I joined here and not any of the other places I was stalking...
                                Thanks, we have the best mods/experts from the mainstream forums, true..... (because we pinched them from their respective forums)
                                I'm the forum administrator and I look after the theme & features, our volunteers & users and also look after any complaints or Data Protection queries that pass through the forum or main website. I am extremely busy so if you do contact me or need a reply to a forum post then use the email or PM features offered because I do miss things and get tied up for days at a time!

                                If you spot any spammers, AE's, abusive or libellous posts or anything else that just doesn't feel right then please report them to me as soon as you spot them at: webmaster@all-about-debt.co.uk

                                Comment

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