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  • Re: DNW's UE Diary

    Nope it doesn't mention anything about NOA or the debt being sold - it's pretty similar to the one I received when Egg transferred to Barclaycard, but I'd not noticed any other postings about Marbles changing ownership.

    I'll ignore and see who writes next - it is UE so doesn't really make much difference, I just like to know who owns what

    Comment


    • Re: DNW's UE Diary

      Originally posted by Drowning Not Waving View Post
      UPDATE


      15/02/12 - Letter from Natwest - "Thanks for your letter of 31/01/12, Westcot are now dealing with your account and we have passed your letter to them and they will contact you shortly.... When charges and interest were applied to the account they were rightfully due within the T&C."



      I'm planning on sending a SAR to Natwest to check exactly what charges have been applied, but I was wondering if I should also send something similar to this post (also in relation to an OD) - linky --> allaboutFORUMS - View Single Post - Pookies UE Diary
      I'd take out the part about harassment as that hasn't been an issue, I haven't sent a CCA request so would I need to take out some of the first paragraph also.

      Thoughts?


      I think I've taken out the irrelevant parts, but would be glad if someone could cast an eye over this before I send it off to Natwest (should I even be sending it yet or waiting until they start taking more action than just passing it over to Westcots? :


      I write further to your letter of 10/02/12.

      As I had what can only be classed as an agreed overdraft, then the lending becomes regulated in line with Part VA (s.74) (s.1(b)) meaning the normal rules and CCA(1974) protection applies. The lender also needs to send an annual reminder to me regards the overdraft, as well as copies of the original agreement made and an annual renewal form that contains the relevant prescribed terms that are clearly outlined in s.74(A)2(a,b,c,d,e). As nothing of the sort has ever been recorded as received by myself, this account is in fact unenforceable.

      Please pay attention to the following amendments to the CCA1974;

      s.74A(2) The current account agreement must include the following information at the time it is made:

      (a) the rate of interest charged on the amount by which an account-holder overdraws on the current account or exceeds the pre-arranged overdraft limit,
      (b) any conditions applicable to that rate,
      (c) any reference rate on which that rate is based,
      (d) information on any changes to the rate of interest (including the periods that the rate applies and any conditions or procedure applicable to changing that rate), and
      (e) any other charges payable by the debtor under the agreement (and the conditions under which those charges may be varied).


      Please also pay attention to s.74(B)(2) which reads;

      s.74B(2) The matters referred to in subsection (1) are:
      (a) the fact that the current account is overdrawn or the overdraft limit has been exceeded,
      (b) the amount of that overdraft or excess,
      (c) the rate of interest charged on it, and
      (d) any other charges payable by the debtor in relation to it (including any penalties and any interest on those charges).

      I trust that I have set out my position, and the position of current legislation that is the Consumer Credit Act 1974 and look forward to receiving the requested documents within the next 14 days, or your confirmation that you do not hold any such documents.

      Comment


      • Re: DNW's UE Diary

        Originally posted by Drowning Not Waving View Post
        UPDATE


        27/01/12 Letter received - Marbles -

        I'm not sure if this means that all Marbles accounts have been transferred to Progressive or whether this is a Notice of Assignment?
        Yes I have posted about this previously - hang on I'll get the links to the post!

        ---> allaboutFORUMS - View Single Post - mehim's UE Diary
        I'm the forum administrator and I look after the theme & features, our volunteers & users and also look after any complaints or Data Protection queries that pass through the forum or main website. I am extremely busy so if you do contact me or need a reply to a forum post then use the email or PM features offered because I do miss things and get tied up for days at a time!

        If you spot any spammers, AE's, abusive or libellous posts or anything else that just doesn't feel right then please report them to me as soon as you spot them at: webmaster@all-about-debt.co.uk

        Comment


        • Re: DNW's UE Diary

          Originally posted by Drowning Not Waving View Post
          I think I've taken out the irrelevant parts, but would be glad if someone could cast an eye over this before I send it off to Natwest (should I even be sending it yet or waiting until they start taking more action than just passing it over to Westcots? :
          No do not send that, you are taking the fight to them by doing so - just sit tight and await action from them.
          I'm the forum administrator and I look after the theme & features, our volunteers & users and also look after any complaints or Data Protection queries that pass through the forum or main website. I am extremely busy so if you do contact me or need a reply to a forum post then use the email or PM features offered because I do miss things and get tied up for days at a time!

          If you spot any spammers, AE's, abusive or libellous posts or anything else that just doesn't feel right then please report them to me as soon as you spot them at: webmaster@all-about-debt.co.uk

          Comment


          • Re: DNW's UE Diary

            Originally posted by Never-In-Doubt View Post
            Yes I have posted about this previously - hang on I'll get the links to the post!

            ---> allaboutFORUMS - View Single Post - mehim's UE Diary

            Ah cool, at least I know who owns it - I'm just wary as even though it's UE, I'm very mistrusting about some tosser off-setting against our co-op account.



            Originally posted by Never-In-Doubt View Post
            No do not send that, you are taking the fight to them by doing so - just sit tight and await action from them.

            Thanks, that was kind of what I thought after I'd read it back through.

            They can just have the SAR tomorrow so I can see what's what with their charges... and I'll save the above for later

            Comment


            • Re: DNW's UE Diary

              Yep good idea - keep us updated
              I'm the forum administrator and I look after the theme & features, our volunteers & users and also look after any complaints or Data Protection queries that pass through the forum or main website. I am extremely busy so if you do contact me or need a reply to a forum post then use the email or PM features offered because I do miss things and get tied up for days at a time!

              If you spot any spammers, AE's, abusive or libellous posts or anything else that just doesn't feel right then please report them to me as soon as you spot them at: webmaster@all-about-debt.co.uk

              Comment


              • Re: DNW's UE Diary

                Originally posted by Drowning Not Waving View Post
                A couple more questions before I respond to Natwest - should I send a CCA request and when they tell me to go away and not be so silly there is no such thing as a CCA for an OD,
                Originally posted by oscar View Post
                As overdrafts are CCA exempt, they would actually be correct.
                Wrong.

                Comment


                • Re: DNW's UE Diary

                  Originally posted by CleverClogs View Post
                  Wrong.
                  Spoken like an expert

                  Comment


                  • Re: DNW's UE Diary

                    Originally posted by CleverClogs View Post
                    Wrong.
                    Ok, we have established this mate

                    Maybe a new thread would be the best thing, see if you're bored later fancy gathering the links and PMing me them and I will start a whole thread on it, or I will do it later when I finish site updates

                    Thanks CC
                    I'm the forum administrator and I look after the theme & features, our volunteers & users and also look after any complaints or Data Protection queries that pass through the forum or main website. I am extremely busy so if you do contact me or need a reply to a forum post then use the email or PM features offered because I do miss things and get tied up for days at a time!

                    If you spot any spammers, AE's, abusive or libellous posts or anything else that just doesn't feel right then please report them to me as soon as you spot them at: webmaster@all-about-debt.co.uk

                    Comment


                    • Re: DNW's UE Diary

                      Originally posted by Flowerpower
                      No point in sending a CCA request and waiting for them to tell you it doesn't apply. You could just send the letter you quoted without the first para referring to a response you haven't had from them, the rest is the info they are supposed to provide even though there is no CCA as such.
                      Whilst there would be no Consumer Credit Agreement in the way that there would be with a credit token account or a fixed sum loan, overdrafts are now not exempt from the Consumer Credit Act 1974 (as amended).

                      The creditor does have to provide certain documents, depending upon the type of overdraft and how much notice is required for repayment.

                      Consumer Credit Act 1974

                      Comment


                      • Re: DNW's UE Diary

                        Originally posted by PlanB View Post
                        Spoken like an expert


                        I just omitted the expletives.

                        Comment


                        • Re: DNW's UE Diary

                          Originally posted by Never-In-Doubt View Post
                          Ok, we have established this mate

                          Maybe a new thread would be the best thing, see if you're bored later fancy gathering the links and PMing me them and I will start a whole thread on it, or I will do it later when I finish site updates
                          I'm not sure how the changes to the Consumer Credit Act 1974 would apply retrospectively - that is, whether they would apply to existing overdraft agreements as well as new agreements, or if they would apply to overdraft agreements that have already been terminated.

                          Hence, the bank might be able to argue that the law applicable at the time did largely exempt overdraft agreements from the Act.

                          Also, as you know, the wording of the changes is rather weak and failure by the creditor to comply with their obligations does not necessarily render a debt unenforceable.

                          Comment


                          • Re: DNW's UE Diary

                            Originally posted by CleverClogs View Post
                            Also, as you know, the wording of the changes is rather weak and failure by the creditor to comply with their obligations does not necessarily render a debt unenforceable.
                            No quite, but it's better than sending the wrong info off as we either ignore or use s.77/s.78 templates so I am thinking it may be best to have a simple overdraft CCA section - i'll do a new template etc for the request of information in line with c.39 (s.74) etc thus allowing us at least the right templates and wording to be given a fighting chance
                            I'm the forum administrator and I look after the theme & features, our volunteers & users and also look after any complaints or Data Protection queries that pass through the forum or main website. I am extremely busy so if you do contact me or need a reply to a forum post then use the email or PM features offered because I do miss things and get tied up for days at a time!

                            If you spot any spammers, AE's, abusive or libellous posts or anything else that just doesn't feel right then please report them to me as soon as you spot them at: webmaster@all-about-debt.co.uk

                            Comment


                            • Re: DNW's UE Diary

                              Originally posted by CleverClogs View Post
                              Also, as you know, the wording of the changes is rather weak and failure by the creditor to comply with their obligations does not necessarily render a debt unenforceable.
                              Agreed. But do the thick DCAs know that? I've had a HSBC overdraft in orbit for two years now by requesting documents. It gets sent straight back to the bank each time. Give it 3.5 more years and I don't care what the CCA obliges the bank to do or not because it should be SB by then

                              Comment


                              • Re: DNW's UE Diary

                                Originally posted by Drowning Not Waving View Post
                                UPDATE

                                27/01/12 Letter received - Marbles - WEF 1st March, your Marbles credit card agreement will be between you and Progressive Credit Limited. You did not need to take any action as a result of this.

                                I'm not sure if this means that all Marbles accounts have been transferred to Progressive or whether this is a Notice of Assignment?
                                From the FAQ on their website - link - it would seem that HBOS has lost its Marbles.
                                Last edited by CleverClogs (RIP); 20 February 2012, 23:33. Reason: Changed card issuer to HBOS

                                Comment

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