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  • Re: clueless24 UE Diary

    Ok guys, new thread time! Lets put this to bed once and for all.

    ---> What to do when your account is Assigned?

    Niddy :niddy
    I'm the forum administrator and I look after the theme & features, our volunteers & users and also look after any complaints or Data Protection queries that pass through the forum or main website. I am extremely busy so if you do contact me or need a reply to a forum post then use the email or PM features offered because I do miss things and get tied up for days at a time!

    If you spot any spammers, AE's, abusive or libellous posts or anything else that just doesn't feel right then please report them to me as soon as you spot them at: webmaster@all-about-debt.co.uk

    Comment


    • Re: clueless24 UE Diary

      Originally posted by clueless24 View Post
      Argos Card Services

      Credit Acc
      Commenced 2003
      Bal £2504.77
      Last paid 01-01-10
      No arrangement but send £1 token monthly. Ceased payments 01/11/2010
      Default
      Acc owner
      Argos Card Services

      3-2-11 CCA request sent
      15-2-11 £1 chq cashed
      21-2-11 Track and Trace showing as not delivered
      26-2-11 12 + 2 days up on the 23-2-11 No CCA recieved
      23-8-11 CCA and covering letter recieved from Argos. Will e-mail Niddy for advise
      Niddy say's no T&C so UE at the moment WHOO HOO!!!!!
      28-11-11 Letter from Argos and Lowells in same envelope notice of assignment on 3/11/11 Lowells asks for the balance in full.
      7-12-11 Letter from Lowells. We're here to help. We wrote to you recently to let you know we have bought the debt o/s with Argos you have not yet cleared the o/s balance or entered into a repayment plan and they have asked us to get in touch. You need to pay in full, contact us to talk about how you are going to pay it or set up a direct debit. Phone us straight away.
      8-12-11 Niddy says send Account sold in dispute letter.
      17-12-11 Letter from Lowells You still haven't agreed a repayment plan with us, the longer you leave getting in touch or paying the balance, the more you risk further action, we may also ask one of our agents to visit you at your home to discuss this account.
      24-12-11 Letter from Lowells we have asked your original lender for a copy of your credit agreement.
      24-12-11 Letter from Lowells we acknowledge your account in dispute with original lender letter and will respond within the 12 working days period. we will be in touch as soon as we have the agreement.
      5-1-12 Letter from Lowells we have been in touch with Argos about a copy of your credit agreement, they have let us know they are trying to retrieve it from thier archives as soon as we have it we will send it to you. In the event we cannot obtain a copy we will write to you again and inform you of this. Once you have seen the agreement we will ask you to pay the o/s balance in full.
      12-1-12 Letter from Lowells Argos are still trying to retrieve the CCA from their archives we wont write again until we have the agreement. Account on hold.
      8-2-12 Letter from Lowells. After liasing with Argos in an effort to obtain this document we have been advised that this is no longer available due to the length of time since the account was opened. We have closed our file and will not contact you again unless the copy of the agreement is recieved at some point in the future from Argos.
      Letter filed away safely in the family vault me thinks this is a result WHOO HOO thank you to everybody who helped me

      Comment


      • Re: clueless24 UE Diary

        Excellent result. Well done
        I'm the forum administrator and I look after the theme & features, our volunteers & users and also look after any complaints or Data Protection queries that pass through the forum or main website. I am extremely busy so if you do contact me or need a reply to a forum post then use the email or PM features offered because I do miss things and get tied up for days at a time!

        If you spot any spammers, AE's, abusive or libellous posts or anything else that just doesn't feel right then please report them to me as soon as you spot them at: webmaster@all-about-debt.co.uk

        Comment


        • Re: clueless24 UE Diary

          Well done...............
          I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

          If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

          Comment


          • Re: clueless24 UE Diary

            Hey, not so clueless anymore are we?

            What a difference a few months makes -
            I'm the forum administrator and I look after the theme & features, our volunteers & users and also look after any complaints or Data Protection queries that pass through the forum or main website. I am extremely busy so if you do contact me or need a reply to a forum post then use the email or PM features offered because I do miss things and get tied up for days at a time!

            If you spot any spammers, AE's, abusive or libellous posts or anything else that just doesn't feel right then please report them to me as soon as you spot them at: webmaster@all-about-debt.co.uk

            Comment


            • Re: clueless24 UE Diary

              I'm so pleased clueless, well done you
              "If wishes were horses, beggars would ride"

              Comment


              • Re: clueless24 UE Diary

                Originally posted by clueless24 View Post
                Shop Direct Finance

                Catalogue credit account
                Commenced 2004?(correction 1994)
                Bal £1708.42
                Last paid 25-1-10
                No arrangement but sending £1 token payment monthly
                Acc Owner Shop Direct Finance/ NDR writing

                3-2-11 CCA request sent
                4-2-11 Delivered
                17-2-11 £1 chq cashed
                26-2-11 12 + 2 days up on the 23-2-11 No CCA recieved
                28-2-11 CCA recieved E-MAILED NIDDY
                4-3-11 NIDDY SAYS UE WHOO HOO!!! sent final response recorded delivery
                25-3-11 Recieved letter from NDR Notice of payment arrangements £1 per month for a further 12 months.
                6-4-11 Letter fron SDG entitled Request to cancel credit agreement and saying they have satisfied my request in accordance with consumer credit act 1974 and I must continue to pay.
                6-4-11 Will ignore as advised
                13-4-11 Received monthly statement along with the monthly default notice and notification of £12 missed minimum payment fee added to the account.
                10-5-11 Received letter from NDR (dated 3-5-11)Notice of default on your agreed arrangement, I have failed to maintain my payments as agreed. 14 days to pay £1 or will result in a Statutory Default Notice being issued which will request full payment.
                Will ignore as advised
                12-5-11 Recieved 2 default notices one for each account one is fixed account for something I bought on a buy now pay later deal before I got into difficulties and the other is a running account (dated 6-5-11) served under section 87(1) of the Consumer Act 1974 To remedy the breach I should pay the total arrears before 3-6-11
                26-5-11 I have pm'd Niddy for further advise on the DN's recieved will await his advise
                5-6-11 Recieved monthly statement and notice of default sums added to the account
                6-6-11 E mailed Niddy D/F notices to offer further advice
                24-6-11 Recieved letter (dated 21-6-11) from SDF giving notice of the assignment of the debt to Lowells on the 6-6-11 any further communications and payments must now be made to Lowells. In the same envelope was a letter from Lowells telling me they now own the debt confirming they bought it on the 6-6-11, goes on that before they selling the account to them SD have checked their records and can find no record of why this should remain unpaid. I must call to pay or they may take court action and send someone to visit me at home
                24-6-11 Ignore and wait till they come back to me
                8-7-11 Letter from Lowell Financial saying that You were informed recently that your Kays account was sold to Lowells Portfolio because there was an O/S debt that you have not repaid and unless you paid it, it would be sent to us at Lowell Financial the debt collection unit. We can help, what happens if you do not pay, call us.
                8-7-11 I2D ignore for now
                19-7-11 Several voice text messages on a daily basis over the last couple of weeks asking me to call Lowells
                19-7-11 Sent Harrassment by Telephone letter 1.
                22-7-11 Have today recieved an email from Lowells advising pay up or else.
                Continuing phone calls
                29-7-11 Letter received from Lowells. We have still not recieved payment from you, nor is there a repayment plan in place to repay this account. This debt is not going to go away and ignoring the problem could make things worse for me. in an attempt to demonstrate how flexible we are willing to be we would like to offer you a monthly repayment plan, so you no longer have to worry and stop further action, such as litigation. We suggest a monthly plan of £30 per month.
                29-7-11 Send Final Response UE
                4-8-11 Letter from Lowells re final response UE letter and phone harassment letter. They have acted within guidelines but confirm my number has been removed from thier files. We must advise you that this appears to be the first letter that we have received from you in relation to this account. The o/s balance was sold to lowells on the 16-6-11 as shop direct were unable to collect. Confirms the account was opened on 24-7-94 and last payment 5-11-10. We have contacted the original creditor for a copy of my agreement and account statements, which will serve as documentary evidence of my liability for this debt, we have placed the account on hold while we await this information. Please be advised that, as legal owners of this debt, we are in a position to liase with shop direct on your behalf in order to resolve any issues that you may have. We therefore ask that you forward us further details as to the nature of your dispute then we can communicate with shop direct.
                11-8-11 Letter from Lowells advising that they are still awaiting receipt of this information and apologise for the delay. Please note however that we have not recieved a formal request from me under the CCA or the £1 fee, we can therefore advise that we are under no legal obligation to send the information you have requested within a certain time period.We do not hold copies of statements or agreements within our office we cannot state a time period in which these will be recieved. We can advise that your account will remain on hold while we await this information. You will continue to receive updates.
                23-8-11 Letter from Lowells we write in respect of above debt which as previously notified we have purchased from SD. We are now entitled to recieve payment of the balance £1708.42 from you and enclose a copy of your statement as requested. Neither shop direct nor ourselves are aware of any reason for non payment. Pay up within 7 days or we may instruct our solicitor.
                23-8-11 I2D say's ignore for now
                8-9-11 Letter from Lowells enclosing CCA from 2005 (account opened in 1994) Niddy already advised UE . Make payment or contact us within 7 days to agree payment proposals, we reserve right to instruct solicitors to issue legal proceedings against you without further notice.
                8-9-11 Sent UE general template
                16-9-11 Letter from Lowells We Regret to note that despite previous correspondence regarding your account, we have not received payment or a valid reason for non payment.
                23-9-11 letter from Lowells account on hold while they contact OC
                7-11-11 Letter from Lowells we are entitled to collect they know of no reason why this should not be paid, contact within 7 days to arrange payment proposals or may instruct solicitor to issue legal preceedings against me without further notice. Also enclosed CCA dated 15/1/05 Niddy says UE (account opened 1994)
                Niddy says send Threat by creditor to commence legal action.
                17-11-11 Letter from Lowells, we regret to note that despite previous correspondence we have not received payment. Failure to respond may result in further action. Call our advisors to prevent action being taken.
                17-11-11 Pixie Ignore for now.
                25-11-11 Letter fron Lowells in response to Threat by creditor to commence action, says account on hold whilst they investigate, SDG have complied with CCA and they have provided a recon which they are allowed to do they have asked for copies from SDG and will be in touch.
                10-12-11 Incessant phone calls from Lowells (despite their letter of the 4-8-11 confirming my number had been removed from their records) sent telephone harassment letter.
                12-1-12 Letter from Lowells Portfolio thank you for your enquiry regarding this account which we referred back to the original creditor. After noting your comments Shop Direct have forwarded to us a reconstituted copy of your agreement as previously provided to you and as promised in our letter of the 21-11-11. copy attached. we trust this now resolves your query and look forward to hearing from you within the next 14 days to discuss repayment, after this time your account will be transferred to our debt collection agent Lowell Financial who will contact you regarding payment.
                Ignore for now
                24-1-12 Letter from Lowells we wrote to you recently with the answer to a query you raised on your account, we hope this now resolves things and you are in a position to discuss repayment of this debt. Offers payment plan 1 £30 pm or plan 2 £50pm please phone us to arrange payment.
                Niddy says ignore for now
                8-2-12 Letter from Lowells. We wrote and offered payment options your account remains unpaid. What happens next. As we have answered your query and offered affordable repayment plans we can only assume you are unwilling to repay the money you owe and have had the benefit of. We are now therefore going to obtain a copy of your credit file from Experian and use the information within it to help us decide what course of action to take next. your credit file will highlight things such as whether you have a mortgage and if you are repaying your other commitments on time, we may even obtain your work details if you are currently working. Dependant on what we see will determine what action we take. Our options will be either to use the Court, or use a door step agent who will arrange to visit you and discuss repayments face to face. if we use the courts extra fees will be added, call now to set up repayment
                Should I now respond with anything please?

                Comment


                • Re: clueless24 UE Diary

                  Send this:---> Our Templates | Unenforceability Templates | Final Response - Unenforceability (General)
                  I'm the forum administrator and I look after the theme & features, our volunteers & users and also look after any complaints or Data Protection queries that pass through the forum or main website. I am extremely busy so if you do contact me or need a reply to a forum post then use the email or PM features offered because I do miss things and get tied up for days at a time!

                  If you spot any spammers, AE's, abusive or libellous posts or anything else that just doesn't feel right then please report them to me as soon as you spot them at: webmaster@all-about-debt.co.uk

                  Comment


                  • Re: clueless24 UE Diary

                    Originally posted by clueless24 View Post
                    Egg Banking

                    Credit card
                    Approx 2000
                    Bal £10,890.00
                    Last paid 24-2-10
                    Arrangement £1 token/ stopped Feb 2010
                    Status Default
                    Acc Owner Egg DLC writing acting on behalf of Egg

                    3-2-11 CCA request sent
                    4-2-11 Delivered
                    9-2-11 Recieved letter from DLC returned chq and advised write direct to EGG
                    11-2-11 CCA request sent direct to Egg
                    14-2-11 Delivered
                    21-2-11 Recieved letter from DLC dated 18-2-11 Notice of debt recovery
                    24-2-11 Recieved CCA have e-mail Niddy
                    24-2-11 Recieved letter from Aplins Solicitors have been instructed by DLC on behalf of EGG to recover bal, giving me 7 days to make full payment or agreement to pay, or legal proceedings may be commenced without further notice + fixed costs and fees.
                    25-2-11 NIDDY SAYS UNENFORCABLE WHOO HOO!!!!
                    Have sent Threat O Gram and Original CCA letters to both DLC & Aplins
                    12-3-11 Have recieved response from Hillesden Securities in response to my letter as above sent to Aplins and DLC. Noting my correspondence but that the issues raised are regarding the documentation supplied by Egg, due to the above my correspondence needs to be sent directly to thier clients Egg for them to address my concerns. Ignored
                    7-4-11 Received letter from DLC advising Client may be prepared to consider reducing balance, I must telephone immediately to discuss, failure to respond may result in further action being taken.
                    8-4-11 Sent Debtors final response letter recorded delivery
                    19-4-11 Received letter from Hillesden Securities We have noted the content of your correspondence (Debtors final response to CCA recieved) However we note that the issues raised are regarding the documentation supplied by Egg Banking, due to the above your correspondence needs to be sent directly to our client for them to address your concerns.
                    25-5-11 Recieved an e-mail from Egg advising my account has now been assigned to Barclaycard
                    5-6-11 Letter recieved from Fredricksons who have been instructed by Egg to collect outstanding balance. I must contact them immediately to discuss the matter.
                    5-6-11 Niddy says send Acc sold in DF of CCA
                    13-6-11 Recieved letter from Fredrickson's letter before action. 7 days to pay otherwise we will refer account to solicitors who may take legal action without further notice. They have added £190 court fees and £100 Solicitors fee to the balance outstanding if proceedings are issued.
                    24-6-11 Recieved letter from Fredricksons if I require documentation under the CCA 1974 I may request from thier client send £1, in the meantime please contact them to arrange payment proposals.
                    24-6-11 Send CCA Missing PT's
                    18-7-11 Letter from Fred Int. You have failed to make an acceptable repayment proposal on this account. THIS DEBT WILL NOT GO AWAY. Pay now.
                    18-7-11 Niddy says ignore for now
                    19-11-11 Letter from Bryan Carter Solicitors payment must be made within 14 days failing which we will recommend to our client that proceedings be issued without further notice. Should procedings be issued, additional charges will be added to the existing balance thus £190.00 Court Fees & £100.00 Solicitors fees. If you dispute liability for this debt please state your reasons why in writing and supply us with documentation in support of your defence to any claim. Before the account is referred to us to litigate you still have the opportunity to contact Fred Int with your payment proposals. To avoid further action contact them immediately.
                    19-11-11 swanfan says send Threat before action
                    27-10-11 Letter from Bryan Carter Thank you for your letter of the 19/10/11 requesting documentation. We are unable to provide this information you should request this direct from our client with a £1 fee. In the meantime you need to contact us with your payment proposals
                    11-11-11 Letter from Barclaycard advising the debt has been transferred to Arrow Global Guernsey Ltd this letter is formal notice of assignment of the debt. bal o/s is now payable to Arrow. Fredricksons will continue to service the account on behalf of Arrow. Fred's will continue to honour any payment arrangement until it is due for review and they will contact you to review your circumstances.
                    11-11-11 I2D. Ignore for now
                    15-11-11 Letter from Fred's Despite a recent letter from Bryan Carter Solicitors you have failed to discharge your debt with our client. We are prepared to offer you one final opportunity to pay before recommending to our client that they instruct solicitors to issue a claim at my address.
                    At this late stage and as gesture of goodwill we are prepared to accept a full and final settlement on this account provided that you contact us on 0845 within 48 hours
                    15-11-11 Pixie send threat to commence litigation to Fred Int
                    21-11-11 Letter from Arrow Global Guernsey Ltd NOTICE OF ASSIGNMENT. You should contact Fred Int as a matter of urgency to organise payment unless you believe you have received this in error or the balance is incorrect or not owed contact with all relevant info as a matter of urgency.
                    28-11-11 Scary letter from Bryan Carter may be referred for court proceedings. Must pay by the 5/12/11 to avoid it going to court.
                    Pixie & Niddy send Threat to commence litigation to B C
                    1-12-11 Another letter from BC my letter of the 15-11-11 to Fred int has been forwarded to them. We deny harrassment but confirm all communication will be in writing.
                    This account is regulated by Consumer Credit Legislation. It is our clients policy to provide agreements at the point of contract and statements throughout the duration of the account and in this regards verification of the claim has previously been provided.
                    If you require documentation you must request this from our client direct.
                    We note you have already admitted liability for this debt as you last made a payment in the sum of £4 direct to our client on the 3-10-2010.
                    As we have no record of a valid dispute in this matter and as we have clarified our position and that of our client we look forward to hearing from you with your payment proposals.
                    P317 Niddy says ignore for now and wait
                    25-2-12 Letter from Bryan Carter Solicitors. We confirm we have referred your dispute to our client and they have advised us that they have no record of a dispute on file. Our client believes the outstanding balance is lawfully owed to them and we look forward to hearing from you with your payment proposals for repayment. Alternatively, if you dispute the above account, please provide details to us.
                    Is there anything I should respond with please?

                    Comment


                    • Re: clueless24 UE Diary

                      Originally posted by clueless24 View Post
                      Is there anything I should respond with please?
                      Chuck one of these back at Bryan Carter ---> Our Templates | Unenforceability Templates | Final Response - Unenforceability (General)
                      I'm the forum administrator and I look after the theme & features, our volunteers & users and also look after any complaints or Data Protection queries that pass through the forum or main website. I am extremely busy so if you do contact me or need a reply to a forum post then use the email or PM features offered because I do miss things and get tied up for days at a time!

                      If you spot any spammers, AE's, abusive or libellous posts or anything else that just doesn't feel right then please report them to me as soon as you spot them at: webmaster@all-about-debt.co.uk

                      Comment


                      • Re: clueless24 UE Diary

                        Originally posted by clueless24 View Post
                        Shop Direct Finance

                        Catalogue credit account
                        Commenced 2004?(correction 1994)
                        Bal £1708.42
                        Last paid 25-1-10
                        No arrangement but sending £1 token payment monthly
                        Acc Owner Shop Direct Finance/ NDR writing

                        3-2-11 CCA request sent
                        4-2-11 Delivered
                        17-2-11 £1 chq cashed
                        26-2-11 12 + 2 days up on the 23-2-11 No CCA recieved
                        28-2-11 CCA recieved E-MAILED NIDDY
                        4-3-11 NIDDY SAYS UE WHOO HOO!!! sent final response recorded delivery
                        25-3-11 Recieved letter from NDR Notice of payment arrangements £1 per month for a further 12 months.
                        6-4-11 Letter fron SDG entitled Request to cancel credit agreement and saying they have satisfied my request in accordance with consumer credit act 1974 and I must continue to pay.
                        6-4-11 Will ignore as advised
                        13-4-11 Received monthly statement along with the monthly default notice and notification of £12 missed minimum payment fee added to the account.
                        10-5-11 Received letter from NDR (dated 3-5-11)Notice of default on your agreed arrangement, I have failed to maintain my payments as agreed. 14 days to pay £1 or will result in a Statutory Default Notice being issued which will request full payment.
                        Will ignore as advised
                        12-5-11 Recieved 2 default notices one for each account one is fixed account for something I bought on a buy now pay later deal before I got into difficulties and the other is a running account (dated 6-5-11) served under section 87(1) of the Consumer Act 1974 To remedy the breach I should pay the total arrears before 3-6-11
                        26-5-11 I have pm'd Niddy for further advise on the DN's recieved will await his advise
                        5-6-11 Recieved monthly statement and notice of default sums added to the account
                        6-6-11 E mailed Niddy D/F notices to offer further advice
                        24-6-11 Recieved letter (dated 21-6-11) from SDF giving notice of the assignment of the debt to Lowells on the 6-6-11 any further communications and payments must now be made to Lowells. In the same envelope was a letter from Lowells telling me they now own the debt confirming they bought it on the 6-6-11, goes on that before they selling the account to them SD have checked their records and can find no record of why this should remain unpaid. I must call to pay or they may take court action and send someone to visit me at home
                        24-6-11 Ignore and wait till they come back to me
                        8-7-11 Letter from Lowell Financial saying that You were informed recently that your Kays account was sold to Lowells Portfolio because there was an O/S debt that you have not repaid and unless you paid it, it would be sent to us at Lowell Financial the debt collection unit. We can help, what happens if you do not pay, call us.
                        8-7-11 I2D ignore for now
                        19-7-11 Several voice text messages on a daily basis over the last couple of weeks asking me to call Lowells
                        19-7-11 Sent Harrassment by Telephone letter 1.
                        22-7-11 Have today recieved an email from Lowells advising pay up or else.
                        Continuing phone calls
                        29-7-11 Letter received from Lowells. We have still not recieved payment from you, nor is there a repayment plan in place to repay this account. This debt is not going to go away and ignoring the problem could make things worse for me. in an attempt to demonstrate how flexible we are willing to be we would like to offer you a monthly repayment plan, so you no longer have to worry and stop further action, such as litigation. We suggest a monthly plan of £30 per month.
                        29-7-11 Send Final Response UE
                        4-8-11 Letter from Lowells re final response UE letter and phone harassment letter. They have acted within guidelines but confirm my number has been removed from thier files. We must advise you that this appears to be the first letter that we have received from you in relation to this account. The o/s balance was sold to lowells on the 16-6-11 as shop direct were unable to collect. Confirms the account was opened on 24-7-94 and last payment 5-11-10. We have contacted the original creditor for a copy of my agreement and account statements, which will serve as documentary evidence of my liability for this debt, we have placed the account on hold while we await this information. Please be advised that, as legal owners of this debt, we are in a position to liase with shop direct on your behalf in order to resolve any issues that you may have. We therefore ask that you forward us further details as to the nature of your dispute then we can communicate with shop direct.
                        11-8-11 Letter from Lowells advising that they are still awaiting receipt of this information and apologise for the delay. Please note however that we have not recieved a formal request from me under the CCA or the £1 fee, we can therefore advise that we are under no legal obligation to send the information you have requested within a certain time period.We do not hold copies of statements or agreements within our office we cannot state a time period in which these will be recieved. We can advise that your account will remain on hold while we await this information. You will continue to receive updates.
                        23-8-11 Letter from Lowells we write in respect of above debt which as previously notified we have purchased from SD. We are now entitled to recieve payment of the balance £1708.42 from you and enclose a copy of your statement as requested. Neither shop direct nor ourselves are aware of any reason for non payment. Pay up within 7 days or we may instruct our solicitor.
                        23-8-11 I2D say's ignore for now
                        8-9-11 Letter from Lowells enclosing CCA from 2005 (account opened in 1994) Niddy already advised UE . Make payment or contact us within 7 days to agree payment proposals, we reserve right to instruct solicitors to issue legal proceedings against you without further notice.
                        8-9-11 Sent UE general template
                        16-9-11 Letter from Lowells We Regret to note that despite previous correspondence regarding your account, we have not received payment or a valid reason for non payment.
                        23-9-11 letter from Lowells account on hold while they contact OC
                        7-11-11 Letter from Lowells we are entitled to collect they know of no reason why this should not be paid, contact within 7 days to arrange payment proposals or may instruct solicitor to issue legal preceedings against me without further notice. Also enclosed CCA dated 15/1/05 Niddy says UE (account opened 1994)
                        Niddy says send Threat by creditor to commence legal action.
                        17-11-11 Letter from Lowells, we regret to note that despite previous correspondence we have not received payment. Failure to respond may result in further action. Call our advisors to prevent action being taken.
                        17-11-11 Pixie Ignore for now.
                        25-11-11 Letter fron Lowells in response to Threat by creditor to commence action, says account on hold whilst they investigate, SDG have complied with CCA and they have provided a recon which they are allowed to do they have asked for copies from SDG and will be in touch.
                        10-12-11 Incessant phone calls from Lowells (despite their letter of the 4-8-11 confirming my number had been removed from their records) sent telephone harassment letter.
                        12-1-12 Letter from Lowells Portfolio thank you for your enquiry regarding this account which we referred back to the original creditor. After noting your comments Shop Direct have forwarded to us a reconstituted copy of your agreement as previously provided to you and as promised in our letter of the 21-11-11. copy attached. we trust this now resolves your query and look forward to hearing from you within the next 14 days to discuss repayment, after this time your account will be transferred to our debt collection agent Lowell Financial who will contact you regarding payment.
                        Ignore for now
                        24-1-12 Letter from Lowells we wrote to you recently with the answer to a query you raised on your account, we hope this now resolves things and you are in a position to discuss repayment of this debt. Offers payment plan 1 £30 pm or plan 2 £50pm please phone us to arrange payment.
                        Niddy says ignore for now
                        8-2-12 Letter from Lowells. We wrote and offered payment options your account remains unpaid. What happens next. As we have answered your query and offered affordable repayment plans we can only assume you are unwilling to repay the money you owe and have had the benefit of. We are now therefore going to obtain a copy of your credit file from Experian and use the information within it to help us decide what course of action to take next. your credit file will highlight things such as whether you have a mortgage and if you are repaying your other commitments on time, we may even obtain your work details if you are currently working. Dependant on what we see will determine what action we take. Our options will be either to use the Court, or use a door step agent who will arrange to visit you and discuss repayments face to face. if we use the courts extra fees will be added, call now to set up repayment.
                        Sent final response UE
                        27-2-12 Letter from Lowell. having reviewed your account we can confirm that SDG have previously provided us with a reconstituted copy of your credit agreement a copy of which was sent to you on the 5/1/12 SDG have confirmed that you would have signed this prior to the granting of credit to you.Under section 77/78 of the CCA of 1974 we are not obliged to send you an exact copy of your signed agreement.We are required by those sections of the CCA 1974 to provide you with a recon copy of the version you would have signed. You have confirmed as much in your latest correspondence.
                        We can confirm we have satisfied our obligation to provide you with information relating to this debt.

                        As you are disputing this point we would require you to provide us with a copy of the documents sent to you in relation to your CCA request under s77/78 so that we may review them. In the event that you are unable to do this we would advise that we have nothing further to add which may be considered constructive. We have placed your account on hold for 28 days whilst you comply with our request, at which point collection activity will resume.
                        Mmmm now let me think about this, they want me to send them a copy of the documents that they sent me. Don't fink so!!!
                        But should I respond with anything please?

                        Comment


                        • Re: clueless24 UE Diary

                          Originally posted by clueless24 View Post
                          Mmmm now let me think about this, they want me to send them a copy of the documents that they sent me. Don't fink so!!!
                          But should I respond with anything please?
                          Just ignore for now...........
                          I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

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                          Comment


                          • Re: clueless24 UE Diary

                            Hoping someone can point me in the right direction.
                            I have recieved a letter from Fred Int today the reference number on the letter bares no resemblance to any of my accounts so I do not know what it refers to.
                            It says we are attempting to contact the above named person regarding a personal matter and we have been provided with your address as a possible address for our subject/customer. If you are the person please call 0845 3136627. if however you are not the person if you are able to supply us with the information as to where the subject may now reside we would welcome contact from you.
                            Fred Int have 2 of my accounts so they know where I am. Is this one to ignore or should I send a response please?
                            Many thanks as always

                            Comment


                            • Re: clueless24 UE Diary

                              Originally posted by clueless24 View Post
                              Hoping someone can point me in the right direction.
                              I have recieved a letter from Fred Int today the reference number on the letter bares no resemblance to any of my accounts so I do not know what it refers to.
                              It says we are attempting to contact the above named person regarding a personal matter and we have been provided with your address as a possible address for our subject/customer. If you are the person please call 0845 3136627. if however you are not the person if you are able to supply us with the information as to where the subject may now reside we would welcome contact from you.
                              Fred Int have 2 of my accounts so they know where I am. Is this one to ignore or should I send a response please?
                              Many thanks as always
                              Just ignore for now............
                              I'm an official AAD Moderator and also a volunteer, here to help make the forum run smoothly. Any views or opinions are mine and not the official line of AAD. Similarly, any advice I have offered you is done so on an informal basis, without prejudice or liability. If in doubt seek advice from a qualified insured professional - Find a Solicitor or go to the National Probono Centre.

                              If you spot an abusive or libellous post then please report it by Clicking Here. If you need to contact me, for instance if I've issued you a warning, moved, edited or deleted your post, please send me a message by clicking my username.

                              Comment


                              • Re: clueless24 UE Diary

                                Originally posted by clueless24 View Post
                                Barclaycard

                                Credit Card
                                Commenced 2007?
                                Bal £2522.17
                                Last paid 24-2-10
                                Arrangement £1 monthly
                                Status default
                                Acc owner Barclaycard. Mercers writing

                                3-2-11 CCA request sent
                                4-2-11 Delivered
                                9-2-11 Recieved ack of request dated 8-2-11 dealing with request
                                18-2-11 Recieved formal demand for full payment from barclaycard
                                26-2-11 12 + 2 days up on the 23-2-11 no CCA recieved
                                4-3-11 Recieved letter from moorcroft make payment within 7 days or debt collector may call or may be passed to solicitor.
                                5-3-11 send account in default of CCA letter as advised
                                12-3-11 Recieved letter from Moorcroft advising account is on hold whilst they investigate with their client, will communicate their response upon receipt
                                13-4-11 Received CCA will e-mail Niddy for checking please
                                14-4-11 Niddy says UE Whoo Hoo!!! send CCA Query T&C Supplied
                                23-4-11 Received letter from Barclaycard in response to my letter re T&C supplied. Saying they have complied quoting section 78, 61, 82 etc, based upon this information they do not consider the account to be in dispute and will continue to pursue the debt. This they say is their final response.
                                28-4-11 Niddy say's ignore and update
                                20-6-11 Letter recieved today dated 20-6-11(Salford to Suffolk by post impressive same day delivery service) from Robinson Way Ltd DCA, pay up or else, we may advise our client to start court action if a court considers your failure to pay to be due to neglect, an order for payment may be made etc etc. this debt will not go away or be forgotten no matter how much I may like that to happen. Call now to pay or agree a payment plan.
                                20-6-11 Niddy says ignore
                                30-6-11 Letter recieved from Robinson Way Ltd NOTE...IMMEDIATE ACTION REQUIRED This is a notice about your unpaid account we have been instructed to recover, call us without delay,please tell us if you cannot pay, if you fail to pay and neglect to deal with this account we may take further action.
                                7-7-11 I2D advised send letter UE CCA recieved.
                                13-7-11 Letter from Rob Way immediate action required. You have not paid the sum you owe. Until it is paid your account will not be closed, but may stay registered as an unpaid debt in your name. We urge you to settle your account now and clear this up once and for all. Ring today etc etc.
                                13-7-11 I2D advised ignore
                                18-7-11 Letter from Rob Way. We have noted the dispute will let you know outcome. In the meantime we will stop all collection activity for this account.
                                19-8-11 Letter from Rob Way advising we are still awaiting a response from the client concerned, we have reminded them that this query is outstanding. We will let you know the outcome when we recieve the relevent details.
                                24-9-11 Letter from Rob Way account returned to Original Creditor.
                                29-10-11 Letter from Barclay Card advising that the account has been assigned and transferred to MKDP on the 18-10-11, this means that they now own the debt, please send your payment directly to them.
                                9-3-12 Letter from MK Rapid Recoveries Further to our recent communication regarding transfer of ownership of your balance we have not received your offer of payment. Please call us to make payment arrangements, we will continue to contact you by phone or letter until we reach an agreement so we would advise you to contact us to resolve this matter.
                                Should I respond with anything please?

                                Comment

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