I have a CCJ from Cabot (pre AAD). Today I received a statement of account which includes a Notice of Arrears .....that shows you are behind with your repayments under your agreement.
i phoned them because I know that I am up to date. It turns out that this stems from my default in 2007! I have registered a complaint by phone which I will follow up by letter. Can I complain elsewhere or do I need to wait for their complaints procedure? Their phone operative apologised for the wording.
i phoned them because I know that I am up to date. It turns out that this stems from my default in 2007! I have registered a complaint by phone which I will follow up by letter. Can I complain elsewhere or do I need to wait for their complaints procedure? Their phone operative apologised for the wording.
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